RJE Freight Services L.L.C — a Dubai-based cargo clearing company and regulatory affairs consultancy supporting compliant import processes for food and non-food commodities — is hiring a detail-oriented and well-organized Import Export Assistant for a full-time, on-site role in Dubai, UAE. This is a comprehensive international trade operations role covering customs documentation preparation, freight forwarder coordination, shipment tracking, regulatory compliance support, trade records management, and client and internal team communication — ideal for candidates with UAE or GCC freight forwarding, cargo clearance, or logistics experience.
International Trade Operations Scope — RJE Freight Services Dubai UAE
Customs DocumentationFreight Forwarder CoordinationShipment TrackingTrade ComplianceCargo ClearanceFood CommoditiesUAE CustomsRecords Management
About the Role — Import Export Assistant, RJE Freight Services Dubai
Company: RJE Freight Services L.L.C — Dubai-based cargo clearing company and regulatory affairs consultancy
Industry: Freight Forwarding / Cargo Clearing / International Trade / Regulatory Affairs / Customs
Location: Dubai, UAE — full-time, on-site role in a fast-paced international trade environment
Commodities: Food and non-food commodities — international import/export operations
Systems: Logistics or ERP systems · UAE customs portals · Office software
Why This Import Export Assistant Role in Dubai Stands Out
Dual Commodity Exposure: Working across both food and non-food commodity imports and exports gives you exposure to the full breadth of UAE customs and regulatory requirements — building comprehensive, highly marketable international trade skills
Regulatory Affairs Dimension: RJE Freight Services is not just a logistics company — it is a regulatory affairs consultancy, giving you access to deeper compliance knowledge and documentation expertise beyond standard freight forwarding roles
Dubai Trade Hub: Dubai is one of the world’s most active re-export and international trade hubs — import export experience gained here is recognized and valued by employers across the UAE, GCC, and global logistics industry
Career Growth: Import Export Assistants in Dubai freight and customs companies progress toward Import Export Coordinator, Trade Compliance Specialist, Senior Freight Executive, and Operations Manager roles in the UAE’s thriving international trade sector
Position Overview
The Import Export Assistant at RJE Freight Services Dubai supports daily import and export operations for food and non-food commodities — covering the preparation and review of shipping and customs documentation; coordination with freight forwarders, UAE customs authorities, and regulatory bodies; shipment tracking to support timely delivery; regulatory compliance support for all commodity types; organized maintenance of trade activity records; assistance with clearance and documentation challenges; regular status communication with clients and internal teams; and general administrative support for international trade processes — all within a fast-paced, on-site Dubai environment that requires strong attention to detail, multi-shipment management capability, and professional cross-stakeholder communication.
Why This Role Matters: As Import Export Assistant at RJE Freight Services Dubai, your documentation accuracy, customs coordination, and shipment tracking discipline are the operational backbone that keeps international commodity flows moving smoothly through one of the world’s busiest trade hubs. A missing certificate of conformity, an incorrectly completed customs declaration, or a missed shipment status update can delay clearance for food commodities that have strict shelf life and import timing requirements — your precision, organization, and proactive communication prevent these costly disruptions and protect RJE’s reputation as a trusted regulatory affairs and cargo clearing partner.
Key Responsibilities
Customs Documentation Preparation & Review
- Prepare, review, and verify all shipping and customs documentation for import and export shipments — including commercial invoices, packing lists, bills of lading, certificates of origin, certificates of conformity, health certificates, and any additional documents required by UAE customs authorities and destination country regulations
- Ensure all customs documentation is 100% accurate, complete, and compliant with UAE Federal Customs Authority requirements and applicable destination country import regulations before submission — preventing documentation-related clearance delays that affect delivery timelines and client satisfaction
- Assist with resolving clearance and documentation issues — working with customs authorities, freight forwarders, and regulatory bodies to address and resolve any documentation queries, discrepancies, or hold situations that arise during the clearance process
Freight Forwarder & Customs Authority Coordination
- Coordinate professionally with freight forwarders, customs authorities, and regulatory bodies — managing daily communication, following up on clearance progress, and resolving operational issues in a timely and professional manner that protects shipment timelines and client commitments
- Liaise with UAE regulatory bodies relevant to food and non-food commodity imports — including MOIAT, Dubai Municipality, and other applicable authorities — ensuring all regulatory approvals, inspections, and certifications are coordinated and obtained before cargo is cleared for delivery
- Build and maintain professional working relationships with freight forwarder contacts, customs brokers, and government authority representatives — supporting RJE Freight’s reputation as a reliable, compliant, and professionally operated cargo clearing partner
Shipment Tracking & On-Time Delivery Support
- Track the status of all active import and export shipments systematically — monitoring vessel and flight arrivals, port discharge schedules, customs clearance progress, and inland delivery milestones to identify potential delays early and initiate proactive solutions before deadlines are missed
- Update clients and internal teams on shipment status regularly and proactively — providing accurate, timely information on clearance progress, delivery estimates, and any issues encountered — maintaining the high standard of communication that clients of a regulatory affairs consultancy expect
Regulatory Compliance Support — Food & Non-Food Commodities
- Support regulatory compliance for food and non-food commodity imports and exports — assisting in ensuring that all shipments comply with applicable UAE import regulations, food safety standards, labeling requirements, and commodity-specific regulatory requirements before and during the clearance process
- Stay current with UAE customs procedures, trade regulations, and commodity-specific compliance requirements — updating knowledge of regulatory changes and ensuring documentation and process requirements are adjusted accordingly to maintain full compliance for RJE’s clients
Trade Records Management & Administration
- Maintain organized, accurate, and complete records for all trade activities — including import and export documentation files, customs declarations, regulatory correspondence, and client communication records — ensuring all records are properly filed, version-controlled, and readily accessible for review or audit purposes
- Support general administrative tasks related to international trade processes — including data entry, filing, correspondence management, permit applications, and other administrative activities as required by the operations team and management
- Use logistics or ERP systems and office software effectively to record shipment data, generate status reports, manage documentation, and support the operational team’s information management requirements
Qualifications & Requirements
Educational Requirements
- Diploma or Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management, International Trade, or a closely related field
Experience Requirements
- Skills and practical knowledge in import and export operations, customs documentation, shipment tracking, and freight coordination — gained through work experience in UAE or GCC freight forwarding, cargo clearance, customs brokerage, or logistics company
- UAE or GCC freight forwarding, cargo clearance, or logistics experience is a significant advantage — demonstrating familiarity with UAE customs portals, Dubai Municipality food import procedures, and local regulatory body requirements
- Proficiency with logistics or ERP systems for shipment tracking, documentation management, and operational reporting is a beneficial additional qualification
Key Skills & Attributes
- Strong knowledge of international trade, trade regulations, customs procedures, and commodity-specific documentation requirements for food and non-food imports into the UAE
- Strong communication skills — able to work effectively with diverse stakeholders including clients, government authorities, freight forwarders, and internal teams in a professional, clear, and solution-oriented manner
- High attention to detail and strong organizational skills — essential for managing multiple simultaneous shipments, documentation sets, and deadlines without error or omission
- Ability to work on-site in Dubai in a diverse, fast-paced trade and logistics environment — self-motivated, adaptable, and committed to delivering accurate work under time pressure
About RJE Freight Services & the Trade Industry in Dubai UAE
RJE Freight Services L.L.C is a Dubai-based cargo clearing company and regulatory affairs consultancy — supporting compliant import processes for food and non-food commodities through documentation management, regulatory guidance, and professional cargo clearance services. Operating in Dubai — one of the world’s most active international trade, re-export, and logistics hubs — RJE Freight Services combines operational logistics expertise with regulatory affairs knowledge to help importers navigate UAE customs and food safety compliance requirements efficiently and reliably. Dubai’s extraordinary position as a global trade gateway — connecting Asia, Africa, Europe, and the Americas through its ports, airport, and free zones — makes import export experience gained here among the most valued and internationally recognized logistics credentials in the global trade industry.
Career Outlook: Import Export Assistants at Dubai trade and freight companies have a well-defined progression path toward Import Export Coordinator, Trade Compliance Specialist, Senior Freight Executive, Documentation Manager, and Operations Manager roles — all well-compensated, highly sought-after positions in the UAE’s world-class international trade and logistics sector.
Who Should Apply?
- Import Export Assistants / Coordinators: With UAE or GCC customs clearance, freight forwarding, or cargo clearing experience — familiar with UAE customs portals, food commodity import regulations, and trade documentation procedures in Dubai
- Freight Forwarding Operations Staff: With hands-on shipment tracking, documentation preparation, and freight forwarder coordination experience in a Dubai or UAE logistics company — seeking a comprehensive import export assistant role with a growing regulatory affairs consultancy
- Customs Documentation Specialists: With strong knowledge of UAE customs procedures, certificate of conformity requirements, and food safety documentation — comfortable managing multiple commodity types simultaneously in a fast-paced trade environment
- Logistics / Supply Chain Graduates: With relevant UAE internship or entry-level trade operations experience — organized, detail-oriented, and ready to build a career in international trade and regulatory affairs with RJE Freight Services Dubai
- Trade Compliance Assistants: With knowledge of UAE and GCC trade regulations, commodity-specific import compliance, and regulatory body coordination experience — seeking an on-site Dubai role that combines import export operations with regulatory affairs consultancy activities
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