We are urgently hiring an experienced Quality Manager – Cleaning to join our facilities management team in Saudi Arabia. The role covers monitoring cleaning quality standards, conducting site inspections and audits, developing quality procedures and checklists, ensuring SOP and client compliance, resolving client feedback, preparing inspection reports, training cleaning staff, and driving continuous service improvement.
About This Cleaning Quality Manager Role
Industry Focus: Cleaning services and facilities management (FM) sector in Saudi Arabia
Core Purpose: Maintain and elevate cleaning quality standards across client sites
Team Leadership: Train, guide, and supervise cleaning supervisors and site staff
Client Relations: Conduct quality meetings and manage client satisfaction directly
Compliance Focus: HSE, hygiene standards, and SOP adherence across all sites
🇸🇦 Why Work in Saudi Arabia’s Facilities Management Sector
Growing Industry: Facilities management and cleaning services expanding rapidly across KSA under Vision 2030
Career Stability: Full-time, on-site role with a reputable cleaning services company
Skill Development: Gain hands-on experience in QA/QC systems, HSE compliance, and client management
GCC Experience: Build regional facilities management and quality control expertise valued across the Gulf
Position Overview
This Quality Manager (Cleaning) position is responsible for monitoring and maintaining cleaning quality standards across client sites in Saudi Arabia. You will conduct regular inspections and quality audits, develop and implement cleaning procedures and checklists, ensure teams follow SOPs and client requirements, identify issues and apply corrective actions, run quality meetings with clients and site teams, and prepare regular quality and inspection reports.
Why This Role Matters: As Quality Manager (Cleaning) you become the direct link between client expectations and on-ground service delivery, ensuring hygiene and HSE compliance across every site, protecting the company’s reputation through consistent audits, and building a strong career foundation in Saudi Arabia’s fast-growing facilities management industry.
Key Responsibilities
Quality Standards & Inspections
- Monitor and maintain cleaning quality standards across all assigned sites
- Conduct regular site inspections and quality audits
- Develop and implement cleaning quality procedures and checklists
- Ensure cleaning teams follow SOPs and client-specific requirements
Corrective Action & Continuous Improvement
- Identify quality issues and implement effective corrective actions
- Monitor overall service performance and drive continuous improvement
- Prepare daily and weekly quality and inspection reports
- Track recurring issues and recommend process improvements
Client & Stakeholder Management
- Conduct quality meetings with clients and site teams
- Monitor customer and client feedback and resolve complaints promptly
- Maintain strong client relationships through consistent service delivery
- Represent the quality function during client audits and visits
Team Training & Compliance
- Train and guide cleaning supervisors and frontline staff
- Ensure compliance with HSE and hygiene standards across all sites
- Build team capability through ongoing coaching and toolbox talks
- Enforce PPE, chemical handling, and safety protocols on-site
Qualifications & Requirements
Experience Requirements
- Previous experience as a Quality Manager or Supervisor in the cleaning or facilities management industry
- Strong knowledge of cleaning standards, SOPs, and quality control systems
- Experience conducting inspections, audits, and quality meetings
- Saudi/GCC industry experience preferred
Essential Skills
- Strong leadership and communication skills
- Ability to prepare clear, accurate quality and inspection reports
- Sound understanding of HSE and hygiene compliance standards
- Problem-solving mindset with a focus on corrective and preventive action
- Ability to manage multiple sites and teams simultaneously
Documentation Requirements
- Valid Iqama preferred for immediate joining
- Updated CV highlighting cleaning/FM quality management experience
How to Apply
Email your CV: contactus@alkhairservices.com
Contact Number: 0550653518
WhatsApp applications welcome — send your CV directly for a fast response
About the Cleaning & Facilities Management Sector in Saudi Arabia
Saudi Arabia’s facilities management and cleaning services sector continues to expand alongside major infrastructure, hospitality, and commercial growth under Vision 2030. Companies in this space rely on dedicated quality managers to uphold hygiene standards, client satisfaction, and HSE compliance across large, multi-site operations, making this a stable and growing career path for experienced cleaning industry professionals.
Immediate Hiring: This is an urgent vacancy — qualified candidates are encouraged to apply without delay.
Who Should Apply?
- Cleaning Quality Supervisors: Ready to step up into a full quality manager role
- Facilities Management Professionals: With QA/QC and audit experience
- HSE-Focused Candidates: With strong hygiene and compliance backgrounds
- Team Leaders: Experienced in training and managing cleaning staff
- GCC-Based Cleaning Professionals: Looking for Saudi Arabia-based career growth
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