If you would rather walk the aisles than manage from behind a desk, this one is for you. The ICQA Supervisor leads the Inventory Control and Quality Assurance team at a busy delivery station in Dubai South, making sure what the system says is on the shelf is really on the shelf, in good condition and in the right place.
About the Role
✔ Lead a team of associates responsible for inventory accuracy and quality audits.
✔ Own daily and weekly cycle counts, quality walks, damages and root-cause investigations.
✔ Keep bins and locations clean, controlled and scannable.
✔ Enforce safety standards and report to the ICQA Manager.
Career Opportunity
✔ Hands-on leadership with real autonomy to run your shift.
✔ Learn a high-volume delivery operation inside out.
✔ Coach and grow your own team of associates.
✔ A clear route toward ICQA Manager and wider operations leadership.
ICQA Supervisor Position Overview
Your shift starts with a huddle: review yesterday’s accuracy numbers, flag open discrepancies and set priorities. Then you walk the floor, checking fire exits, bin labels and overflowing pick faces. When a count is off, you do not just fix it. You trace why a unit went missing or a bin was mislabeled, then put a fix in place so it does not happen again. By the end of the day you hand over a clean accuracy and quality report to the ICQA Manager.
Key Responsibilities
What You Will Do Day to Day
- Plan and run daily and weekly cycle counts and reconcile discrepancies.
- Investigate misplaced, mislabeled, damaged or missing stock to root cause.
- Maintain bin and location integrity, and track inventory accuracy KPIs.
- Conduct daily quality walks and audits of pick faces, staging and storage.
- Log defects, raise corrective actions and support 5S and defect-reduction work.
- Supervise, schedule and coach ICQA associates, and train new starters.
- Set daily targets, balance workload and manage performance.
- Enforce safety standards, such as clear fire exits and unobstructed aisles.
- Produce daily and weekly accuracy and quality reports.
- Work with Operations, Inbound and Outbound teams to resolve discrepancies.
Qualifications & Requirements
- Bachelor’s degree in engineering, operations, supply chain or analytics, or equivalent practical experience.
- 2+ years in inventory control, quality assurance or warehouse operations, including 1+ year leading a team.
- Strong grasp of cycle counting, inventory reconciliation and quality auditing.
- Solid Excel skills (filters, pivots, formulas) and comfort with WMS systems.
- Data-driven, detail-oriented and able to find root causes.
- Clear communicator who can lead and coach.
- Able to lift up to 49 lb, stand or walk through 12-hour shifts, and push, pull, squat and bend.
- Willing to work rotational shifts, nights and weekends.
- Preferred: Lean, Six Sigma or Kaizen knowledge, and experience in fulfilment or high-volume logistics.
About the Employer
The vacancy is listed under Q Express Documents Transport LLC, Dubai South Branch, and describes work at a delivery station. The posting also refers to Amazon’s accommodation and hiring pages, so check the official application route before you submit your details.
Who Should Apply
Inventory control leads, quality auditors, warehouse team leaders and logistics supervisors who enjoy floor-level leadership and data-backed decisions. If you coach people well and chase problems down to the cause, you will fit right in.
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