When a client has an appointment booked for a rare piece, it has to be in the right boutique on the right day. Cartier is hiring a High-End Operations & Distribution Specialist to coordinate that movement across its boutique network, working with boutiques, the warehouse, merchandising and head office.
About the Role
You would coordinate the movement of high-end pieces across the boutique network so they reach the right boutique in time for client appointments, confirmed orders and events. You would manage warehouse stock allocation for confirmed orders, track the arrival and return of wishlist pieces and special orders, coordinate deliveries and transfers including monthly Temporary Admission recalls, and work with merchandising teams to confirm availability and rebalance stock. You would also keep boutiques informed on stock and order status, support high-end events, create purchase orders, sales orders and outbound deliveries, handle manual invoices and returns, manage price updates, and keep accurate records in SAP. You would map workflows, propose ways to simplify or automate them, and consolidate weekly boutique trackers.
Career Impact & Growth Opportunity
The listing says you will contribute to regional Operations projects and help improve the speed and accuracy of operations. It does not describe a promotion path, but the mix of supply chain, sales administration and process improvement is a good base for senior operations roles in luxury retail.
Why This Role Matters
For high-value pieces, a late or wrongly allocated delivery can lose a sale and a client. Careful tracking and early warnings keep appointments on schedule.
Key Responsibilities
- Allocate warehouse stock for confirmed orders and track wishlist pieces and special orders
- Coordinate deliveries and transfers between the warehouse and boutiques, including Temporary Admission recalls
- Work with merchandising teams to confirm availability and rebalance stock
- Flag supply risks early and help resolve delays, including urgent imports and exports
- Keep boutiques informed on stock, order status and delivery timelines
- Support high-end events with stock transfers, condition tracking and sales reporting
- Create purchase orders, sales orders and deliveries, and process manual invoices and returns
- Keep accurate SAP records, map workflows and propose ways to simplify them
- Consolidate boutique trackers for weekly reporting and support regional projects
Qualifications & Requirements
- Experience in supply chain, distribution, sales administration or operations; luxury retail experience is an advantage
- Familiarity with SAP or a similar ERP system and confident use of Excel
- Strong attention to detail with stock, orders and transactions, and able to prioritise urgent requests
- Clear communication and a service mindset with boutiques, the warehouse and HQ
- A proactive approach to solving problems and improving ways of working
About This Opportunity
The listing gives no salary or benefits. Ask about pay, visa, working hours, staff benefits and where you would be based before you accept an offer.
Who Should Apply
Organised supply chain and sales administration professionals who like detail, deadlines and working with many teams should apply, especially those with SAP and luxury retail experience. The listing gives no email or link, so apply through the official Cartier careers channel.
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