Origins, part of Emaar, is seeking a passionate F&B Supervisor to ensure exceptional dining experiences in a highly empowered environment. This role represents the brand throughout the guest journey, delivering a flawless dining experience and delighting every guest from welcome until farewell, turning them into happy fans of the restaurant.
About the Role — Guest-Centric F&B Leadership
Core Purpose: Ensure exceptional dining experiences in a highly empowered environment
Guest Journey Focus: Represent the brand from welcome through farewell
Service Standard: 5-star hospitality service delivered with genuine care
Team Culture: Work alongside fellow Ambassadors with the guest’s interests at heart
About Emaar’s DNA — What We Believe In
Customer Focus: Customers are the number one priority, with trust at the center of every promise
Ownership Mindset: No detail too small, no challenge too big, no ambition too great
Fast Paced: Speed, adaptability and passion drive extraordinary customer outcomes
Talent and Tenacity: A team of great pooled talent that dreams big and acts quickly
Position Overview
This F&B Supervisor role at Origins involves overseeing and ensuring all operational tasks in F&B Service align with service standards and procedures, coaching and training on-the-job, providing constructive feedback, analyzing operations and assigning resources, conducting shift huddles for seamless communication, preventing complaints and ensuring adequate service recovery, and proactively communicating with fellow Ambassadors with the guest’s interests always in mind.
Why This Role Matters: As F&B Supervisor at Origins, you shape every guest’s dining journey from welcome to farewell, coach and develop team members through on-the-job training and feedback, apply Emaar’s performance-driven culture to daily operations, prevent and resolve service issues before they escalate, and grow within one of the region’s most recognized hospitality and lifestyle brands.
Key Responsibilities
Operational Oversight
- Oversee and ensure all operational tasks in F&B Service are conducted in line with service standards and procedures
- Analyze operations and assign resources accordingly
Coaching & Team Development
- Coach and train team members on-the-job
- Provide constructive feedback, both on- and off-the-job
Communication & Service Recovery
- Conduct huddles during shifts to ensure seamless communication
- Prevent complaints and ensure adequate service recovery where needed
- Proactively communicate with fellow Ambassadors, always with the guest’s interests at heart
Qualifications & Requirements
Experience Requirements
- Minimum 4 years’ experience in the hospitality industry
- Minimum 2 years’ experience as an F&B specialist in a supervisory role, or similar experience in a 5-star hospitality environment
Educational Requirements
- Minimum of a high school diploma required
- College degree in Hotel Management or a related field preferred
Essential Skills
- Genuine service personality with high emotional intelligence (EQ)
- Strong coaching, feedback and team leadership abilities
- Ability to analyze operations and allocate resources effectively
- Excellent communication skills across shifts and teams
Core Competencies
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
About Emaar and Origins
Join Origins, part of Emaar, where the company DNA forms the foundation of everything from customer service to internal collaboration. Emaar’s culture is built on customer focus, an ownership mindset, fast-paced execution, talent and tenacity, and constant adaptability — creating an environment where hospitality professionals can deliver flawless guest experiences while growing within one of the region’s leading lifestyle and real estate brands.
Career Excellence: Lead unforgettable dining experiences within Emaar’s performance-driven hospitality culture.
Who Should Apply?
- F&B Supervisors: With 4+ years of hospitality experience seeking a 5-star environment
- Hotel Management Graduates: With supervisory F&B experience
- Guest Experience Leaders: With high EQ and a genuine service personality
- Coaches & Trainers: Comfortable developing team members on the job
- Performance-Driven Professionals: Aligned with Emaar’s customer-first, fast-paced culture
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