Deliveroo, now part of DoorDash, is hiring a Supply Chain Coordinator to join its UK, Denmark, or Germany team in a hybrid role based in Berlin, executing and optimising courier logistics operations, gear availability, and 3PL performance across Deliveroo and Wolt markets.
Job Type at a Glance
Employment: Full-Time, Hybrid, Berlin
Team: Supply Chain, Procurement & Supply Chain Department
Interview Process: Typically 3–4 stages
About the Role – Logistics & 3PL Execution
Core Function: Execute and optimise courier logistics, gear availability, and 3PL performance
Market Coverage: Deliveroo and Wolt markets across Europe
Team Focus: Building world-class operational excellence for internal and external partners
Cross-Functional Reach: Works with country operations, sourcing, finance, and external partners
Global Impact & Growth
Strategic Location: Berlin – one of Deliveroo’s key European hubs, alongside London and Copenhagen
Global Structure: Deliveroo is now part of DoorDash, expanding reach and scale across teams
Career Growth: Entrepreneurial environment with autonomy, pace, and real responsibility
Inclusive Culture: Values-driven teams committed to diversity, equity, and inclusion
Position Overview
This Supply Chain Coordinator role sits within Deliveroo’s Supply Chain team, helping execute and optimise courier logistics operations, gear availability, and 3PL performance across Deliveroo and Wolt markets. You will monitor market flows and 3PL KPIs, support courier and fleet onboarding, maintain e-commerce onboarding platforms, improve SOPs and process documentation, and collaborate across country operations, sourcing, and finance teams.
Why This Role Matters: As Supply Chain Coordinator you directly influence courier experience and delivery network performance across multiple European markets, gain hands-on exposure to 3PL management, e-commerce platforms, and process improvement, work in a hybrid setup with real cross-functional responsibility, and build your career within a global organization now backed by DoorDash’s scale and ambition.
Key Responsibilities
Logistics & 3PL Operations
- Monitor assigned market flows and 3PL performance against KPIs
- Coordinate daily inbound/outbound gear activity, stock movements, dispatches, and returns
Courier Onboarding Support
- Support the end-to-end onboarding logistics process for courier partners and fleet companies
- Assist with onboarding across current markets and expansion activities
E-Commerce & System Maintenance
- Maintain courier onboarding websites using Shopify and WooCommerce
- Ensure smooth order flows, product updates, and basic error troubleshooting
Process, Documentation & Collaboration
- Maintain SOPs, IOPs, and process maps
- Identify recurring last-mile or warehouse issues and propose practical operational fixes
- Partner with country operations, sourcing, finance, and external partners to resolve day-to-day operational questions
- Support new market integrations across the business
Qualifications & Requirements
Essential Experience
- Demonstrated experience in supply chain, logistics, 3PL performance management, warehouse operations, or operations coordination
- Strong proficiency with spreadsheet tools such as Excel or Google Sheets
- Hands-on experience using e-commerce tools like Shopify, WooCommerce, or logistics management platforms
Essential Skills
- Proven ability to follow defined SOPs and manage routine and non-routine logistics tasks reliably
- Ability to troubleshoot moderate operational issues
- Clear, action-oriented communication skills in fluent English
- Track record of partnering effectively with cross-functional teams and external vendors
- Hands-on, get-it-done approach with strong organisational skills under operational pressure
Nice to Have
- Practical exposure to reporting tools and dashboards such as Looker
- Fluency in additional European languages
- Initial experience using AI tools to improve productivity or automate recurring tasks
About Deliveroo
Deliveroo is on a mission to transform the way people shop and eat, with its Operations team sitting at the core of day-to-day execution across seamlessly managed logistics, world-class partner experience, and high-performing delivery networks. Now part of DoorDash, Deliveroo brings together teams across DoorDash and Wolt with even greater reach, scale, and ambition, offering Supply Chain Coordinators in Berlin a hybrid role with real responsibility and room to grow.
Career Excellence: Build a logistics and operations career at a global, DoorDash-backed marketplace leader.
Who Should Apply?
- Logistics Coordinators: With experience managing 3PL performance and courier operations
- Operations Professionals: Comfortable with SOPs, KPIs, and cross-functional collaboration
- E-Commerce Savvy Candidates: With hands-on Shopify or WooCommerce experience
- Data-Driven Coordinators: Strong in Excel/Google Sheets, curious about dashboards like Looker
- Fast-Paced Environment Thrivers: Organised, adaptable, and comfortable with shifting priorities
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