Kempinski Hotel Mall of the Emirates is hiring a Back of House Manager to oversee the cleanliness, sanitation, hygiene, and operational efficiency of all back-of-house areas, including kitchens, dishwashing stations, storage areas, and equipment. Applications close on 31 October 2026.
About the Company & Role
Kempinski Hotels, founded in Germany in 1897, is synonymous with distinctive European luxury hospitality across the world’s most well-known cities and resorts. Kempinski Hotel Mall of the Emirates is a landmark Dubai property combining an alpine retreat atmosphere with 15 cozy ski chalets overlooking Ski Dubai, alongside premium shopping, entertainment, and dining. The Back of House Manager ensures compliance with health and safety regulations, manages the stewarding team, controls operating costs, and supports smooth coordination between kitchen, F&B, and stewarding operations.
Career Impact & Growth Opportunity
This role offers the opportunity to lead BOH operations within a world-renowned luxury hotel brand, building deep expertise in sanitation management, stewarding leadership, and cost control. Back of House Managers gain transferable skills valuable for advancement into senior hospitality operations and multi-property management roles within Kempinski’s global portfolio.
Why This Role Matters
Impeccable hygiene, safety, and operational efficiency behind the scenes are what allow Kempinski’s front-of-house service to shine. By leading the stewarding team, enforcing HACCP compliance, and controlling equipment and inventory costs, the Back of House Manager directly protects the quality and reputation that define the Kempinski guest experience.
Key Responsibilities
Sanitation & Hygiene Management
- Ensure all kitchen equipment, utensils, crockery, cutlery, and glassware are cleaned, sanitized, and stored per health and safety standards
- Maintain compliance with HACCP, local health department, and food safety regulations
- Conduct regular inspections of BOH areas and implement pest control programs
Team Leadership & Staff Management
- Recruit, train, schedule, and supervise stewarding staff, including stewards, kitchen porters, and dishwashers
- Conduct performance evaluations, coaching, and disciplinary actions as needed
- Develop training programs on chemical handling, machine operation, and safety protocols
Equipment, Inventory & Cost Control
- Oversee maintenance and repair of dishwashing machines, glass washers, and stewarding equipment
- Manage inventory of cleaning chemicals, supplies, crockery, cutlery, and glassware, controlling breakage and loss
- Monitor the stewarding department budget and coordinate stock counts with procurement
Waste Management & Compliance
- Oversee segregation, storage, and disposal of kitchen waste and recyclables
- Implement sustainability initiatives such as grease trap management and recycling programs
- Maintain MSDS records and lead health/safety audits and regulatory inspections
Qualifications & Requirements
- Minimum 3–5 years of experience in stewarding, kitchen operations, or BOH management
- Prior managerial experience in a 5-star luxury hotel operation preferred
- Strong leadership and team management skills
- Knowledge of sanitation standards, HACCP, and food safety regulations
- Inventory and cost control management experience
- Problem-solving ability and capacity to work under pressure
- Strong organizational and time-management skills
- Familiarity with dishwashing/warewashing equipment and chemical handling
- Basic computer literacy, including scheduling, inventory, and reporting systems
About Kempinski
Founded in Germany in 1897, Kempinski Hotels reflects the finest traditions of European hospitality, synonymous with distinctive luxury across the world’s most well-known cities and resorts. Kempinski Hotel Mall of the Emirates is one of Kempinski’s most unique city properties, combining shopping, entertainment, and dining with lavish accommodation, including 15 ski chalets overlooking Ski Dubai.
Who Should Apply
This role suits experienced hospitality leaders with strong stewarding and BOH management backgrounds, ideally from 5-star hotel operations. Candidates should bring hands-on HACCP knowledge, team leadership strength, and the organizational skills to manage a fast-paced, high-standard kitchen support environment.
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