A professional hospitality organisation in Abu Dhabi, UAE is hiring an experienced and guest-focused F&B Supervisor to oversee daily food and beverage service operations across assigned outlets. This full-time role is responsible for ensuring exceptional guest service, maintaining service and presentation standards, leading and motivating service teams, handling guest complaints professionally, ensuring HACCP and hygiene compliance, monitoring POS accuracy and cash handling, coordinating with kitchen and bar teams, and supporting the F&B Manager in staff scheduling, training, and operational efficiency — with a strong preference for candidates with UAE hospitality experience.
About the Role — F&B Operations in Abu Dhabi Hospitality
Outlets: Hotel, resort, restaurant, or hospitality group — day-to-day F&B service supervision across assigned operational outlets
Guest Focus: High standards of service, cleanliness, and presentation — guest satisfaction is the core measure of daily success
Systems: POS systems — proficiency required for accurate billing, cash handling, and end-of-shift reporting
Food Safety: HACCP guidelines and food safety and hygiene standards — compliance is a daily supervisory responsibility
UAE Preference: UAE hospitality experience is specifically preferred — knowledge of the local market and guest expectations valued
Career Growth & Hospitality Impact in Abu Dhabi
Career Development: Real career growth opportunities within a professional hospitality group in Abu Dhabi’s thriving tourism market
Training Support: Professional training and development opportunities to build F&B supervisory and leadership skills over time
Competitive Package: Competitive salary package within a supportive and professional hospitality working environment
Abu Dhabi Hub: Build your F&B career in one of the UAE’s most dynamic and growing hospitality and tourism destinations
Position Overview
The F&B Supervisor in Abu Dhabi supervises daily food and beverage service operations in assigned outlet(s) — ensuring high standards of service, cleanliness, and guest experience are maintained at all times. The role supports the F&B Manager in scheduling and shift management, leads and motivates service staff, handles guest inquiries and complaints professionally, ensures HACCP and hygiene compliance, monitors service flow and table turnover, assists with staff training and coaching, coordinates with kitchen and bar teams, monitors inventory and operating supplies, ensures POS accuracy and correct cash handling, and supports opening and closing duties with end-of-shift reporting.
Why This Role Matters: As F&B Supervisor in Abu Dhabi, you are the operational link between the F&B Manager’s vision and the guest experience that actually happens on the floor — ensuring every table is served professionally, every guest complaint is resolved with empathy and speed, every team member performs to standard, and every shift runs smoothly from opening to closing. Your leadership makes the difference between an ordinary dining experience and an exceptional one, your HACCP compliance protects guest safety, and your coaching of service staff builds the capable F&B team that Abu Dhabi’s hospitality sector demands.
Key Responsibilities
Daily F&B Service Supervision & Standards
- Supervise daily food and beverage service operations across all assigned outlet(s) — ensuring consistent, professional service delivery at all times
- Ensure the highest standards of service, cleanliness, table presentation, and restaurant ambiance are maintained throughout every shift
- Monitor service flow, table turnover, and overall outlet occupancy — optimising the guest experience while maximising operational efficiency
- Support the F&B Manager in shift scheduling, staff allocation, and daily operational planning to ensure optimal outlet coverage
Team Leadership, Motivation & Coaching
- Lead, motivate, and supervise service staff during all F&B operations — setting the tone for professionalism, attitude, and service excellence
- Assist with staff training, ongoing coaching, and performance monitoring — developing team capability and service quality continuously
- Conduct pre-shift briefings with service teams — communicating daily specials, covers, VIP arrivals, and operational priorities clearly
- Identify performance gaps and work with individual team members to improve their service skills, product knowledge, and guest interaction quality
Guest Service, Feedback & Complaint Handling
- Handle all guest inquiries, feedback, and complaints professionally, empathetically, and promptly — always prioritising guest satisfaction
- Resolve service issues and guest concerns at the point of experience — escalating to the F&B Manager only when necessary
- Monitor guest satisfaction levels throughout each service — proactively addressing any signs of dissatisfaction before they escalate
- Maintain a visible, approachable, and professional presence on the floor throughout service to reinforce the guest-first culture
HACCP Compliance, Hygiene & Food Safety
- Ensure full compliance with HACCP guidelines, food safety standards, and internal hygiene requirements across all F&B service areas
- Monitor team adherence to personal hygiene, safe food handling, and cleanliness standards throughout every service period
- Conduct routine hygiene checks and ensure all service equipment, utensils, and surfaces meet required sanitation standards
- Report any food safety or hygiene concerns to the F&B Manager immediately and ensure corrective action is taken without delay
POS, Cash Handling, Inventory & Reporting
- Ensure POS accuracy, correct billing, and compliant cash handling procedures across all service staff during every shift
- Monitor inventory levels, breakages, and operating supplies — flagging shortages or losses and coordinating replenishment as needed
- Coordinate with kitchen and bar teams throughout service to ensure smooth, aligned, and efficient front and back of house operations
- Support opening and closing duties, maintain end-of-shift reports, and ensure handover documentation is completed accurately
Qualifications & Requirements
Experience Requirements
- Minimum 2–4 years of experience in food and beverage operations — within a hotel, resort, restaurant, or professional hospitality group
- Prior experience in a supervisory role is preferred — demonstrating the ability to lead, motivate, and manage a service team under pressure
- UAE hospitality experience is specifically preferred — knowledge of Abu Dhabi’s hospitality market and guest service expectations is valued
Technical Knowledge & Skills
- Strong knowledge of F&B service standards, table management, and guest experience delivery in a professional hospitality setting
- Proficiency with POS systems — accurate billing, cash handling, and end-of-shift reconciliation in a busy outlet environment
- Basic inventory control knowledge — monitoring operating supplies, breakages, and flagging replenishment needs to management
- Familiarity with hygiene, food safety, and HACCP guidelines as applied in hotel, resort, or restaurant F&B operations
Personal Competencies
- Strong leadership and communication skills — able to motivate, direct, and develop a diverse hospitality service team effectively
- Excellent customer service orientation — a genuine passion for creating outstanding guest experiences across every touchpoint
- Ability to work flexible shifts — including weekends, evenings, public holidays, and peak hospitality periods as required
- Calm, professional, and solution-focused under pressure — maintaining service standards and team morale during busy and challenging shifts
About This Opportunity in Abu Dhabi, UAE
Abu Dhabi is the UAE’s capital and one of the world’s most vibrant and rapidly growing hospitality markets — home to world-class hotels, resorts, restaurants, and entertainment destinations that attract millions of visitors and serve a demanding, high-expectation resident population every year. For experienced F&B supervisors, Abu Dhabi offers an exceptional professional environment — leading service teams across some of the region’s finest outlets, building HACCP and food safety expertise, developing POS and operational management skills, and advancing a career within a professional hospitality group that invests genuinely in training, development, and internal career growth.
Career Excellence: Join Abu Dhabi’s thriving hospitality sector as an F&B Supervisor — leading service excellence, building high-performing outlet teams, and delivering the outstanding guest experiences that make Abu Dhabi one of the world’s most respected hospitality destinations.
Who Should Apply?
- Experienced F&B Supervisors: With 2–4 years in hotel, resort, or restaurant food and beverage operations in UAE or GCC
- Hospitality Team Leaders: Who have supervised F&B service teams, managed shifts, and delivered high guest satisfaction scores
- POS-Proficient Service Professionals: Confident with point-of-sale systems, billing accuracy, and cash handling in an F&B environment
- HACCP-Aware Food Service Professionals: Familiar with food safety, hygiene standards, and HACCP compliance in restaurant or hotel operations
- Guest-Focused Hospitality Leaders: Who take personal pride in resolving guest complaints promptly and exceeding service expectations
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