Etihad Airways — the UAE’s national airline, shaping the future of global aviation from its hub in Abu Dhabi as part of its Journey 2030 ambition to double its fleet and expand its network — is seeking a commercially minded Flight Analyst to join its Revenue Management team. This analytically demanding role plays a critical part in maximising revenue across Etihad’s global network through intelligent inventory management, forecasting, and route performance analysis — leveraging PROS and multiple data sources to optimise overbooking strategies, forecast no-show and cancellation trends, and deliver insights that directly drive commercial decisions across the network.
About Etihad Airways — Journey 2030
Company: Etihad Airways — UAE’s national airline, connecting people across continents and cultures from its Abu Dhabi hub for over two decades
Ambition: Journey 2030 — doubling the fleet, expanding the network, and growing people for a new era of excellence in global aviation
Revenue Management Role: Central to Etihad’s commercial success — the Flight Analyst role drives revenue through intelligent inventory, forecasting, and overbooking optimisation across a dynamic global route network
Technology: PROS revenue management system — combined with multiple data sources, historical trends, and market insights
Why This Flight Analyst Role Stands Out
Etihad Airways Brand: One of the world’s most respected airline brands — a Flight Analyst role with global route network scope and direct commercial impact at a premier UAE national carrier
PROS Revenue Management System: Work with one of aviation’s most advanced revenue management platforms — leveraging PROS to identify trends and recommend actionable inventory strategies
Full Network Scope: Forecast, analyse, and optimise across Etihad’s global route network — engaging with Revenue Management, Market, Group, Network Operations, and Airport Manager teams
Journey 2030 Momentum: Join during one of the most exciting growth phases in Etihad’s history — fleet doubling and network expansion create new analytical challenges every quarter
Position Overview
This Flight Analyst — Revenue Management at Etihad Airways in Abu Dhabi forecasts no-show and cancellation trends across assigned routes, optimises overbooking strategies to maximise revenue while balancing guest experience and denied boarding costs, leverages PROS and multiple data sources to identify trends and recommend inventory actions, manages inventory during peak travel periods using market insights and seasonal demand patterns, monitors forward booking trends, analyses route performance for deviations from expected demand, partners with Revenue Management, Market, and Group teams to correct forecast imbalances, provides commercial insights for network decision-making, works with Network Operations and Airport Managers on anticipated denied boarding situations, designs inventory approaches for redemption and non-revenue travel, evaluates revenue dilution risks, and produces insightful reporting demonstrating performance trends and commercial impact.
Why This Role Matters: As Flight Analyst at Etihad Airways in Abu Dhabi, every inventory decision you make — every overbooking threshold you set, every no-show rate you forecast, every peak period inventory action you recommend — directly translates into revenue or cost for the airline. An optimised overbooking strategy on a high-demand route fills seats that would otherwise depart empty. An accurate delinquency trend forecast prevents denied boarding scenarios that damage customer loyalty. A timely insight into forward booking deviation on an underperforming route gives the commercial team the intelligence it needs to intervene before the departure date. At a carrier doubling its fleet toward 2030, the quality of your analytical decisions shapes the commercial performance of one of the world’s most ambitious aviation growth stories.
What You’ll Do
Revenue Optimisation Through Intelligent Inventory Management
- Forecast no-show and cancellation trends across assigned routes — applying statistical demand modelling and historical pattern analysis to support accurate inventory planning
- Optimise overbooking strategies to maximise revenue while carefully balancing guest experience considerations and denied boarding cost exposure across the assigned network
- Leverage PROS and multiple data sources to identify inventory trends and recommend specific inventory actions — from availability adjustments to class restructuring and overbooking threshold changes
- Manage inventory during peak travel periods using market insights, historical trends, and seasonal demand pattern analysis — ensuring Etihad captures maximum revenue on high-demand departures
Network Performance Monitoring & Commercial Intelligence
- Monitor forward booking trends across the assigned route portfolio — identifying revenue opportunities and emerging demand deviations before they become departure-date problems
- Analyse route performance and highlight deviations from expected demand patterns — providing the commercial team with early warning and recommended intervention actions
- Partner closely with Revenue Management, Market, and Group teams to correct forecast imbalances and unlock revenue opportunities across the network
- Provide critical commercial insights to support decision-making across the network — translating data analysis into clear, actionable recommendations for senior stakeholders
Cross-Functional Collaboration & Operational Support
- Work closely with Network Operations and Airport Managers to proactively manage flights where denied boarding is anticipated — developing practical solutions that balance operational efficiency, customer experience, and commercial outcomes
- Act as a key Revenue Management point of contact for route performance discussions — maintaining strong relationships with operational, commercial, and market teams across the network
- Design and implement inventory management approaches for non-standard travel categories including redemption and non-revenue travel — ensuring appropriate capacity allocation across all booking types
- Evaluate revenue dilution risks and recommend optimal inventory strategies — protecting Etihad’s yield position through rigorous analytical review of booking class mix and availability
Reporting, Analysis & Continuous Improvement
- Produce insightful reporting and analysis that demonstrates performance trends, commercial impact, and the outcomes of inventory and overbooking decisions
- Evaluate revenue management initiatives and identify opportunities to improve demand forecasting accuracy, inventory optimisation approaches, and analytical methodologies
- Contribute to the continuous development of Etihad’s revenue management capability — sharing analytical insights and best practices across the Revenue Management team
Qualifications & Requirements
Essential Requirements
- University degree in Economics, Business, Statistics, or another numerate discipline — or equivalent experience in Reservations or Inventory Management
- Minimum 4 years of experience in the travel industry — with at least 2 years in a Revenue Management, Commercial Sales, or Analytics environment
- Strong analytical and problem-solving capabilities — able to interpret large datasets and translate insights into actionable commercial recommendations
- Commercial acumen and a genuine passion for aviation and revenue optimisation
- Excellent stakeholder management skills — ability to influence decisions and collaborate across Revenue Management, Operations, Market, and Airport teams
Preferred Qualifications
- Previous experience with Inventory Management in an airline or travel industry context
- Experience working with Revenue Management systems — PROS or equivalent airline RM platforms
- Understanding of airline pricing, overbooking theory, demand forecasting, and yield management principles
About Etihad Airways — Shaping the Future of Global Aviation
Etihad Airways is more than the UAE’s national airline — it is shaping the future of global aviation from its Abu Dhabi hub, connecting people across continents and cultures as part of its Journey 2030 ambition to double the fleet, expand the global network, and develop its people for a new era of excellence. With Revenue Management at the heart of commercial success, Etihad’s Flight Analyst team plays a direct and measurable role in how effectively the airline fills its aircraft, manages its inventory, and converts seat capacity into revenue across one of the world’s most dynamic and growing airline route networks. If data, aviation, and commercial impact excite you — Etihad wants to hear from you.
Career Excellence: Shape inventory decisions across Etihad Airways’ global network — PROS, overbooking optimisation, demand forecasting, and commercial analytics in Abu Dhabi.
Who Should Apply?
- Airline Revenue Management Analysts: With 4+ years in the travel industry and 2+ years in Revenue Management, pricing, forecasting, or commercial analytics — ready to manage Etihad’s global network inventory
- PROS System Users & Aviation Analytics Professionals: With hands-on PROS revenue management experience or equivalent airline RM system proficiency — able to leverage multi-source data for inventory decisions
- Inventory Management Specialists: With overbooking optimisation, no-show forecasting, and demand management experience in airline, travel, or related commercial environments
- Commercial Analysts — Economics / Statistics Graduates: With quantitative degree backgrounds and 4+ years of travel industry commercial analytics experience — passionate about aviation and data-driven revenue maximisation
- Abu Dhabi-Based Aviation Professionals: Seeking a senior Flight Analyst role at one of the world’s most respected airlines during its most ambitious growth phase — Journey 2030
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