Technogym is looking for an energetic, results-driven Online Client Advisor to join its Dubai, Jumeirah team. This role delivers a premium, personalized remote shopping experience through phone, chat, email, and digital tools, helping Business-to-Consumer clients choose the right wellness solutions to match their goals.
About the Company
Technogym inspires 70 million daily users worldwide through innovative fitness, sport, and health solutions, promoting a balanced lifestyle through exercise, nutrition, and AI-driven wellness tracking. With over 2,800 employees across 16 branches in more than 150 countries, Technogym has been the Official Supplier to 10 editions of the Olympic Games, from Sydney 2000 to Milano Cortina 2026.
Career Impact & Growth Opportunity
Joining Technogym’s Dubai team offers exposure to a globally recognized wellness brand with a strong digital sales culture. This role builds valuable skills in consultative sales, CRM management, and omnichannel customer experience — a strong foundation for growth within international sales and client relationship careers.
Why This Role Matters
As the first point of contact for B2C clients, the Online Client Advisor shapes the customer’s entire purchase journey — from first inquiry to product delivery and installation. By building long-term, value-driven relationships, this role directly drives sales performance while strengthening Technogym’s reputation for premium customer care.
Key Responsibilities
Sales & Revenue Achievement
- Achieve direct and indirect sales targets across different lines of business, including Digital Solutions
- Manage outbound activities on the customer base and prospects, engaging new contacts in commercial segments
Client Engagement & Relationship Building
- Manage inbound interactions (calls, chat, email) with attention and speed, offering tailored solutions
- Build long-term relationships with customers through value-oriented proposals
- Provide high-quality online assistance, guiding customers to the best product or service
CRM, Reporting & Back-Office Support
- Handle daily back-office tasks such as quotations, task updates, and appointment creation across sales channels
- Maintain accurate and complete data in the CRM system
- Provide market feedback to improve offerings, processes, and services
Order Management & Customer Satisfaction
- Support marketing campaigns and initiatives
- Oversee the process from order to delivery and installation, checking satisfaction and upselling additional products or services where applicable
Qualifications & Requirements
- Proven experience in phone sales techniques
- Experience in luxury sales and/or customer service environments
- Excellent communication and interpersonal skills, with an understanding of consumer purchasing habits
- Long-term customer relationship approach with a consultative selling style
- Familiarity with digital tools and CRM systems
- Excellent written, oral, and listening skills
- Proactive, enthusiastic, and problem-solving mindset
- Bachelor’s degree preferred
About Technogym
Technogym is a global leader in fitness, sport, and wellness solutions, known for its innovation and Olympic heritage. With a strong culture built around health, teamwork, and the “IMBESTIO” spirit, Technogym offers employees the opportunity to work with a premium global brand while building a meaningful sales career in Dubai.
Who Should Apply
This role suits driven, consultative salespeople who are passionate about wellness and comfortable working toward mandatory monthly sales targets. Ideal candidates are cool-tempered, resilient to rejection, and skilled at building genuine, long-term relationships with clients through digital and phone-based channels.
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