Samsung SDS Smart Logistics, part of the Samsung Group, is hiring a Warehouse Admin in Magdeburg to serve as the first point of contact for drivers and customer inquiries, manage inbound and outbound bookings in the SAP EWM warehouse management system, and support daily administrative and inventory tasks.
Job Type at a Glance
Employment: Full-Time, Employee, Magdeburg
Department: Purchasing, Materials Administration and Logistics
Work Permit: Valid German work permit required (no visa sponsorship)
About the Role – Warehouse Administration & Customer Support
Core Function: First point of contact for drivers and customer inquiries on-site
System Management: Inbound and outbound bookings in SAP EWM
Documentation: Archiving of shipping documents
Inventory Support: Participation in regular inventory checks and stocktaking
Global Company & Career Opportunity
Global Reach: Samsung SDS operates in over 40 countries as Samsung Group’s IT and logistics division
Innovative Platform: Delivers supply chain solutions through the proprietary “Cello” logistics platform
Company Growth: Founded in 2012, one of the fastest-growing logistics providers in the world
Scale: Employs over 4,500 logistics experts across 40 countries
Position Overview
This Warehouse Admin role at Samsung SDS Smart Logistics serves as the initial point of contact by phone or in writing for problems and questions, and as the first point of contact on-site for drivers. You will delegate, track, and respond to customer inquiries, manage inbound and outbound bookings in the SAP EWM warehouse management system, archive shipping documents, participate in regular inventory checks and stocktaking, and support various administrative tasks.
Why This Role Matters: As Warehouse Admin you serve as a key point of contact between drivers, customers, and internal teams, gain hands-on experience with SAP EWM warehouse management systems, support the smooth flow of goods through accurate documentation and inventory tracking, work within a fast-growing global logistics provider backed by Samsung Group, and benefit from a transparent, gender-neutral compensation structure under the Pay Transparency Act.
Key Responsibilities
Customer & Driver Contact
- Serve as initial contact by phone or in writing for problems and questions
- Act as the first point of contact on-site for drivers
- Delegate, track, and respond to customer inquiries
Warehouse Management System Operations
- Handle inbound and outbound bookings in the SAP EWM warehouse management system
- Ensure accurate and timely system entries to support warehouse flow
Documentation & Inventory
- Archive shipping documents in an organized and accessible manner
- Participate in regular inventory checks and stocktaking activities
Administrative Support
- Carry out various administrative tasks supporting warehouse and logistics operations
Qualifications & Requirements
Core Role Expectations
- Comfortable being the first point of contact for drivers and handling inquiries by phone or in writing
- Able to delegate, track, and respond to customer inquiries efficiently
- Familiarity with, or willingness to learn, the SAP EWM warehouse management system
- Organized approach to document archiving and administrative tasks
- Comfortable participating in regular inventory checks and stocktaking
Work Permit Requirement
- A valid work permit for Germany is required for this position
- Visa sponsorship or work permit application support is not currently offered
Pay Transparency
- Committed to equal pay based on qualifications, experience, and performance
- Compensation classification based solely on objective, gender-neutral criteria
About Samsung SDS Smart Logistics
Samsung SDS is the global IT and logistics division of the Samsung Group, operating in over 40 countries. Through its intelligent logistics platform “Cello,” Samsung SDS delivers innovative supply chain solutions to leading companies worldwide, optimizing everything from transportation to warehousing processes. Founded in 2012, Samsung SDS Smart Logistics is one of the fastest-growing logistics providers in the world, offering optimized supply chain management solutions and employing over 4,500 logistics experts across its global operations, including this Magdeburg-based Warehouse Admin role.
Career Excellence: Support global supply chain operations for one of the world’s leading technology and logistics groups.
Who Should Apply?
- Warehouse Administrators: Comfortable managing bookings and documentation in SAP EWM
- Customer-Facing Logistics Professionals: Skilled at handling driver and customer inquiries
- Organized Administrators: Strong in document archiving and inventory support tasks
- SAP-Familiar Candidates: With or willing to learn SAP EWM warehouse management systems
- Germany-Based Applicants: Holding a valid work permit for Germany (no sponsorship available)
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