DHL Global Forwarding, the Group’s air, ocean, and road freight specialist, is hiring a Warehouse Operative in Dubai to support administration of warehouse and manual handling plans, covering forklift operations, material handling, ground operations, inventory control, and packaging in line with business strategy and corporate guidelines.
Job Type at a Glance
Employment: Full-Time, On-Site, Dubai
Experience Level: Less than 2 Years
Education: Vocational/Specialized/Technical/Certification
About the Role – Warehouse & Material Handling
Core Function: Receive, sort, label, and store goods, optimizing warehouse space
Equipment Use: Operate gas or electric forklift trucks under supervision
Order Fulfilment: Perform order fulfilment based on customer requirements
Documentation: Process shipment documentation and maintain movement logs
Global Company & Career Opportunity
Global Reach: Part of DHL Group, operating in more than 220 countries worldwide
Pioneering Legacy: Pioneering cross-border express shipping since 1969
Scale: DGF employs approximately 30,000 passionate employees globally
Top Employer Certified: Recognized for best-in-class talent attraction and development
Position Overview
This Warehouse Operative role supports administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling, and ground operations activities, including movement, storage, and inventory control, stacking, loading, or unloading materials, and packaging of materials in line with business strategy and corporate guidelines and policies.
Why This Role Matters: As Warehouse Operative you support the smooth flow of freight and materials for one of the world’s largest logistics providers, gain hands-on experience with forklift operation, scanning systems, and inventory control, work within a global network spanning 220+ countries, build skills that open doors to further career development within DHL Group, and join a company certified as a Top Employer for its supportive, growth-focused work environment.
Key Responsibilities
Receiving, Sorting & Storage
- Under supervision, receive goods, accurately sort, label, and store goods, optimizing warehouse space
- Verify items against shipment records and inspect for damages or defects
- Update received and shipped items according to established procedures
Material Movement & Packing
- Ensure proper routing of materials while transporting between departments
- Verify and pack items for shipment according to specifications and transportation method
- Undertake repetitive tasks related to movement, tools, and packaging (e.g., picking and packing)
Forklift & Equipment Operation
- Under supervision, operate gas or electric powered forklift trucks to move, stack, stage, load, or unload materials
- May use hi-rise equipment to load items into storage racks
- Ensure forklifts and equipment are properly checked, used, and maintained daily
Order Fulfilment & Documentation
- Perform order fulfilment based on customer requirements
- Retrieve stored information, place orders, or respond to enquiries on inventory levels or delivery schedules
- Verify and process applicable documentation during package/freight pick-up or arrival
- Operate a scanner to process all incoming and outgoing shipments
- Arrange daily pick-up schedules and dispatch pick-up delivery information
Customer Support & Continuous Learning
- Answer basic queries from customer service and sales regarding shipment tracking
- Resolve issues related to misplaced shipments and recurring delivery issues per defined processes
- Support general admin tasks related to shipment processing, documentation, and payments
- Stay updated on equipment usage and obtain related certifications for loading, unloading, and material handling
Qualifications & Requirements
Educational Requirements
- Vocational, specialized, technical, or certification-level education
Experience Requirements
- Less than 2 years of relevant experience
Working Style & Stakeholder Engagement
- Explain facts, practices, and policies to others within the organization following defined procedures
- Support and interact primarily with colleagues within own team
- Communicate information that requires some explanation or interpretation
- Address task-related issues appropriately to maintain working relationships
- Individual contributor role without direct responsibility for leading others
About DHL Global Forwarding
DHL Global Forwarding, Freight (DGFF) is the DHL Group’s air, ocean, and road freight specialist, offering standardized transport as well as highly specialized end-to-end solutions to customers across a wide range of industries globally. As part of DHL Group, the world’s leading logistics provider operating in over 220 countries, DGF employs nearly 30,000 passionate employees and holds Top Employer certification for its efforts in fostering a positive, growth-focused work environment, with a mission of “Excellence. Simply Delivered.” and a purpose of connecting people and improving lives.
Career Excellence: Build a logistics career with the world’s leading global forwarding and freight specialist.
Who Should Apply?
- Entry-Level Warehouse Workers: With less than 2 years of relevant experience
- Forklift Operators: Comfortable operating gas or electric forklifts under supervision
- Order Fulfilment Specialists: Skilled in picking, packing, and inventory verification
- Logistics Newcomers: Interested in building a career within a global freight forwarding company
- Detail-Oriented Team Players: Comfortable following defined procedures and documentation standards
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