Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, operating in around 65 countries worldwide. The Quality Associate is responsible for monitoring and ensuring the quality, freshness, safety, and compliance of fresh products including fruits, vegetables, and meat across stores, warehouses, and suppliers in Dubai — conducting inspections, identifying quality deviations, and supporting corrective actions.
About This Quality Assurance Role
Product Focus: Fresh produce, vegetables, fruits, and meat products across stores and warehouses
Core Function: Quality inspections, freshness evaluation, and compliance verification
Compliance Standards: HACCP, GMP, and internal food safety protocols
Field-Based Role: Requires travel across operational sites, dark stores, and retail locations
🇦🇪 Why This Role at Talabat Matters
Global Backing: Part of Delivery Hero Group, headquartered in Berlin and listed on the Frankfurt Stock Exchange (MDAX) since 2017
Regional Reach: Delivery Hero operates in around 65 countries worldwide, with Talabat as a leading regional platform
Direct Impact: Ensure fresh product quality and safety reaches customers across Dubai’s fast-growing quick-commerce sector
Career Growth: Build hands-on food safety and quality assurance expertise within a dynamic, fast-paced operational environment
Position Overview
This Quality Associate role at Talabat Dubai involves conducting routine quality inspections for fruits, vegetables, and meat products at stores, distribution centers, and supplier locations. You will verify compliance with company specifications and food safety requirements, evaluate freshness and packaging condition, monitor cold chain and hygiene practices, identify defects and non-conformities, and support corrective and preventive actions in coordination with operations, suppliers, and store teams.
Why This Role Matters: As Quality Associate at Talabat, you directly protect the freshness and safety of fruits, vegetables, and meat reaching customers across Dubai, apply hands-on inspection and food safety expertise across stores, warehouses, and supplier sites, support a fast-growing quick-commerce operation backed by the global Delivery Hero Group, and build practical HACCP and quality assurance experience in a fast-paced, field-based role.
Key Responsibilities
Quality Inspections & Compliance
- Conduct routine quality inspections for fruits, vegetables, and meat products at stores, distribution centers, and supplier locations
- Verify product compliance with company specifications, food safety requirements, and applicable regulatory standards
- Evaluate freshness, appearance, color, texture, ripeness, packaging condition, temperature, and shelf life
- Perform sampling and inspection activities using standard quality procedures and checklists
Storage, Handling & Cold Chain Monitoring
- Monitor product handling, storage conditions, hygiene practices, and cold chain compliance
- Identify defects, non-conformities, damages, contamination risks, or quality deviations and report findings accordingly
Corrective Actions & Escalation
- Coordinate with operations, suppliers, and store teams to implement corrective and preventive actions
- Support product rejection and escalation processes when quality standards are not met
- Support investigations related to customer complaints and quality incidents
Documentation & Supplier Relations
- Maintain inspection records, reports, and quality documentation accurately
- Assist in supplier performance evaluations and quality improvement initiatives
- Ensure compliance with HACCP, food safety standards, and internal quality protocols
- Build and maintain effective relationships with store employees, suppliers, and management teams
Qualifications & Requirements
Educational Requirements
- Bachelor’s degree or diploma in Food Science, Agriculture, Food Technology, Quality Assurance, or related field
Experience Requirements
- Experience in quality assurance, fresh produce, meat inspection, or food retail operations is preferred
- Knowledge of fresh produce quality parameters, meat handling, and food safety practices
Technical Skills
- Familiarity with HACCP, GMP, and food safety standards
- Strong attention to detail and analytical skills
- Good communication and reporting skills
Other Requirements
- Ability to work in a fast-paced operational environment
- Valid UAE Driving License is strictly required (must be willing and able to travel independently across operational sites, dark stores, and retail locations)
About Talabat & Delivery Hero’s Q-Commerce Operations
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, headquartered in Berlin and listed on the Frankfurt Stock Exchange (MDAX) since 2017, operating in around 65 countries worldwide. As Quality Associate in Dubai, you play a direct role in ensuring fresh produce and meat products meet strict quality, freshness, and food safety standards across Talabat’s stores, warehouses, and supplier network.
Mission-Driven Company: Talabat’s mission is to deliver an amazing experience — fast, easy, and to your door — and quality assurance is central to that promise.
Who Should Apply?
- Food Science/Agriculture Graduates: Seeking hands-on fresh produce and food safety experience
- Quality Assurance Professionals: With fresh produce or meat inspection background
- Food Retail Operations Staff: Familiar with HACCP and GMP standards
- Field-Based Inspectors: Comfortable traveling independently across multiple sites with a valid UAE license
- Detail-Oriented Professionals: With strong reporting and documentation skills
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