DoubleTree by Hilton Dubai – Business Bay is hiring a Food and Beverage Supervisor to oversee the seamless execution of daily F&B restaurant operations, spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay exceptional.
About the Role – F&B Operations Leadership
Core Focus: Supervising food and drink venue operations with consistent service standards
Team Development: Coaching, training, interviewing, and evaluating team members
Guest Satisfaction: Managing guest queries and implementing feedback-driven improvements
Compliance Focus: HACCP policies, safety, hygiene, and financial record-keeping standards
Financial Contribution: Supporting F&D department profitability and cost management targets
🇦🇪 Dubai Hospitality Career Opportunity & Hilton Culture
Strategic Location: Business Bay, Dubai – a vibrant hospitality and business district
Global Recognition: Hilton has welcomed more than 3 billion guests worldwide
Award-Winning Culture: Repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune
Career Growth: Supportive journey whether starting a career or exploring something new
Position Overview
This Food and Beverage Supervisor role at DoubleTree by Hilton Dubai – Business Bay involves supervising the operations of food and drink venues, ensuring consistent adherence to service standards, delegating tasks, and ensuring compliance with brand and operational guidelines. You will actively develop team members’ skills through coaching and training, manage guest queries and satisfaction, oversee HACCP compliance and inventory management, assist in achieving financial targets for the F&D department, and ensure smooth shift handovers and team communication throughout daily operations.
Why This Role Matters: As Food and Beverage Supervisor at DoubleTree by Hilton Dubai, you play a direct role in shaping memorable guest experiences that reflect Hilton’s global hospitality legacy, lead and develop a team through coaching, training, and performance evaluations, oversee HACCP compliance and financial accountability that keep operations running smoothly and safely, contribute to menu innovation and marketing efforts that drive department profitability, and build a hospitality career with a company recognized among the World’s Best Workplaces by Fortune and Great Place to Work.
Key Responsibilities
F&B Operations Supervision
- Supervise operations of food and drink venues with consistent service standards
- Delegate tasks and ensure team members understand their responsibilities
- Ensure F&D operations comply with brand standards and operational guidelines
- Drive smooth and efficient service delivery across all shifts
Team Development & Guest Satisfaction
- Coach and train team members to improve service delivery and performance
- Participate in interviewing, selection, training, and evaluation of team members
- Manage guest queries in a friendly, timely, and efficient manner
- Solicit customer feedback and implement strategies to improve guest experience
Operational Compliance & Inventory
- Oversee compliance with HACCP policies and safety/hygiene regulations
- Ensure F&D outlets comply with local, state, and federal laws
- Supervise inventory management for linen, glassware, silverware, and condiments
- Support proper financial record-keeping and money handling procedures
Financial Targets & Team Management
- Assist in achieving financial targets and profitability for the F&D department
- Ensure daily revenue closeouts and financial reports are completed properly
- Participate in menu innovation and monitoring food trends and competition
- Manage shift handovers, call-offs, tardiness, and last-minute operational issues
Qualifications & Requirements
Experience Requirements
- Previous supervisory experience or delegation of responsibilities in an F&D environment
- Experience working in the hotel industry is highly advantageous
Essential Skills
- Willingness to develop team members and contribute to their professional growth
- Strong guest service and communication skills
- Proficiency in software programs such as Word, Excel, and Outlook for administrative tasks
- Ability to handle team relations and maintain a collaborative work environment
Core Values
- A passion for spreading the light and warmth of hospitality
- Acting with integrity and always doing the right thing
- Inspiring others through leadership and a belief in teamwork
- A sense of ownership, accountability, and urgency in every moment
About Hilton
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, Hilton has welcomed more than 3 billion guests worldwide while staying true to its founding vision: to fill the earth with the light and warmth of hospitality. This Food and Beverage Supervisor role at DoubleTree by Hilton Dubai – Business Bay offers the chance to grow within an award-winning workplace culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
Career Excellence: Bring the warmth of hospitality to life as an F&B Supervisor with one of the world’s most awarded hotel brands.
Who Should Apply?
- Hospitality Professionals: With F&B supervisory or delegation experience
- Hotel Industry Candidates: With prior hotel restaurant or venue experience
- Team Leaders: Passionate about coaching and developing service staff
- Guest Service Specialists: Skilled in managing guest queries and satisfaction
- Detail-Oriented Supervisors: Comfortable with HACCP compliance and inventory management
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