Amazon Now (AE) is hiring a Quality Specialist in Dubai, UAE to join its Category Quality team. The team makes sure that meat, seafood, produce, and other perishables consistently meet a high quality bar — one of the key things that sets Amazon Now apart for customers. You will inspect goods at stores, hubs, and vendor sites, reject damaged items, audit picking and packing, and train store and hub associates. A Bachelor’s degree and at least 1 year of work experience in fresh produce and fresh perishable categories are mandatory.
About the Role — Quality Specialist Amazon Now
Business: Amazon Now (AE), a grocery business described as building new business from ground zero
Team: Category Quality — responsible for meat, seafood, produce, and perishables quality
Goal: Help vendors meet and exceed the Amazon quality bar every day
Impact: Better customer satisfaction, more efficient fresh buying, and less damage and expiry from poor quality produce
Works With: In-stock managers, vendor managers, store operation managers, and fulfillment partners
Why Consider This Role
Early-Stage Business: The listing describes owning and building new business from the ground up
Direct Customer Impact: Quality of fresh food is called out as a key differentiator for customers
Broad Exposure: Work with vendors, stores, hubs, and fulfillment teams
Room to Improve Processes: You will drive process improvement and take part in stakeholder meetings
Position Overview
The Quality Specialist helps vendors improve their operations so that meat, seafood, produce, and perishables meet the quality standard every day. Beyond daily inspection, you will drive process improvement initiatives and take part in stakeholder meetings. The role improves customer satisfaction metrics, brings efficiency to fresh produce buying, and cuts damage and expiry caused by poor quality. Strong interpersonal and execution skills matter, since you will coordinate with several internal teams and keep improving processes and automation.
Why This Role Matters: Fresh food is the category where customers notice problems first — wilted produce, a damaged package, a short-dated item. A Quality Specialist who catches issues at inbound, at picking, and at packing keeps those problems from reaching the customer’s door.
Key Responsibilities
Inbound Quality & Rejections
- Review the quality of meat, seafood, fruits, vegetables, eggs, and other perishables at inbound, at Amazon stores, hubs, and vendor sites
- Reject damaged or defective items back to the vendor
- Record rejected items during inbound, by item, by vendor, and by quantity
Picking, Packing & Audits
- Audit quality during the picking and packing process carried out by LPC associates
- Monitor packaging standards during packing
- Run daily bin audits and share weekly or daily reports with stakeholders
Training & Improvement
- Train store and hub associates on quality, SOPs, and packaging
- Drive process improvement initiatives and take part in stakeholder meetings
- Work with in-stock, vendor, store operations, and fulfillment teams to reduce damage and expiry
- Note that the role might require weekend work but not more than a 40-hour work week
Qualifications
Basic Qualifications
- Bachelor’s degree
- English-language communication skills, written and verbal
- Ability to work a flexible schedule including weekends, nights, and holidays
- At least 1 year of prior work experience in fresh produce and fresh perishable categories — mandatory
About the Opportunity — Quick Grocery in Dubai
Quick-delivery grocery depends on fresh quality at every step — inbound, picking, packing, and delivery. A Quality Specialist in this setting works close to the operation every day, which makes it a practical role for anyone building a career in fresh food quality, vendor management, or retail operations.
Amazon’s listing also notes that it supports candidates who need a workplace accommodation or adjustment during the application and hiring process.
Career Path: With experience, this role can lead toward Senior Quality Specialist, Quality Manager, and wider category or operations roles.
Who Should Apply?
- Fresh Produce Quality Inspectors: With 1+ year in fresh or perishable categories
- Food Safety Graduates: With a Bachelor’s degree and HACCP, ISO 22000, or GMP training
- Grocery & Retail Quality Staff: Used to inbound inspection and vendor feedback
- Data-Careful Reporters: Who keep accurate rejection logs and audit reports
- Flexible Schedule Candidates: Ready to work weekends, nights, or holidays when required
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