Anow — Amazon’s quick commerce service in Saudi Arabia, delivering everyday essentials in 15 minutes from dark stores — is hiring a Quality Associate in Riyadh. You will be the “eyes on the ground” for Anow’s quality standards across the store network and vendor base: running scheduled and unannounced audits, spotting gaps against standards, and working with store and vendor teams to drive corrective actions. It is a field-heavy role for someone detail-oriented, structured, and comfortable holding others accountable to high standards. You will need a Bachelor’s degree, 1+ years in quality, operations, or auditing, and both English and Arabic.
About Anow — Amazon’s 15-Minute Delivery Service
Offering: Quick commerce — everyday essentials delivered to customers’ doors in about 15 minutes
Model: A network of dark stores across Saudi Arabia, supported by a base of vendor partners
Backing: Part of Amazon, bringing global operating standards to Saudi Arabia’s fast-growing retail market
Quality Promise: Fast delivery only works when product quality, storage, and process standards are consistently met
15 min
Delivery Promise
Dark Stores
Across Saudi Arabia
Amazon
Global Parent
Riyadh
Role Location
What Your Day Looks Like in the Field
Store Audits: Visit Anow dark stores — scheduled and unannounced — to check processes, storage conditions, and product quality
Vendor Sites: Audit vendor locations against Anow standards and report on compliance
Reporting: Turn findings into clear, structured reports for store managers, vendors, and internal teams
Follow-Up: Track corrective action plans and chase teams until each gap is closed on time
Escalation: Flag recurring issues and escalate critical non-conformances quickly
Why This Quality Associate Role at Anow Riyadh Stands Out: Quick commerce is one of the fastest-growing areas of retail in Saudi Arabia, and quality is what keeps customers coming back. In this role you work for Amazon’s own quick commerce business, see the whole network of stores and vendors, and have real influence on how standards are set and enforced. For a detail-focused, field-ready professional with English and Arabic, it is a strong way to build a quality career with a global brand in Riyadh.
Position Overview
As Quality Associate at Anow in Riyadh, you will carry out regular site audits across dark stores and vendor sites, checking operational processes, storage conditions, product quality, and compliance with Anow standards. You will document findings in a structured format, write clear, actionable reports, and follow up so that corrective actions are closed within agreed timelines. You will keep a live view of quality performance across the network, support the rollout of checklists, SOPs, and training materials, work with Operations, Vendor Management, and Category teams to fix root causes, and contribute to periodic quality reviews by compiling audit data and presenting trends.
Key Responsibilities
Audits & Site Visits
- Conduct scheduled and unannounced audits across Anow dark stores and vendor sites, covering operational processes, storage conditions, product quality, and compliance with Anow standards.
- Document audit findings in a structured format and produce clear, actionable reports for store managers, vendor partners, and internal stakeholders.
Corrective Actions & Performance Tracking
- Track corrective action plans after each audit, following up with the relevant teams so gaps are closed within agreed timelines.
- Maintain a live view of quality performance across the store network, flagging recurring issues and escalating critical non-conformances promptly.
Standards, SOPs & Training
- Support the development and rollout of quality checklists, SOPs, and training materials as standards evolve.
Collaboration & Reviews
- Work with Operations, Vendor Management, and Category teams to resolve quality issues whose root causes sit upstream in supply or process.
- Contribute to periodic quality reviews by compiling audit data, spotting trends, and presenting findings to the team.
Who Should Apply?
- Quality & Audit Professionals in Riyadh: People with 1+ years in quality assurance, auditing, or operations who like field work and structured reporting.
- Retail, FMCG & Food Operations Staff: Candidates from retail, quick commerce, FMCG, or food and beverage who understand storage conditions, product quality, and store standards.
- Supply Chain & Industrial Engineering Graduates: Bachelor’s degree holders ready to start or grow a quality career with a global brand.
- HACCP / ISO-Aware Professionals: Those familiar with HACCP, ISO, or similar frameworks and with knowledge of Saudi food safety and retail rules.
- Bilingual English–Arabic Communicators: Detail-oriented people who can write clear reports, follow up firmly, and hold teams accountable — in both languages.
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