We are hiring an experienced Site Quality Manager to lead Quality Management Systems (QMS), Food Safety, and Regulatory Compliance for our state-of-the-art camel milk manufacturing facility in the UAE. This is a high-impact leadership role for FSSC 22000, HACCP, and ISO 22000 certified professionals ready to drive excellence in dairy quality assurance.
Job Overview — Site Quality Manager
The Site Quality Manager is a mission-critical leadership position responsible for ensuring product safety, quality, and regulatory compliance across all camel milk processing operations including UHT, powder, fermented, and value-added dairy products. This role serves as the ultimate quality authority on site with the independence to challenge operations, halt production when necessary, and cultivate a robust food safety culture.
You will lead the implementation and continuous improvement of the Quality Management System while ensuring full compliance with local UAE/GSO regulations, international standards such as Codex and ISO, and export market requirements for China, EU, USA, and GCC countries. This is a unique opportunity to work with innovative camel milk products and position them as premium, globally exportable nutrition.
💡 Why This Role Matters: As the Site Quality Manager, you protect consumers, the brand, and the business by ensuring every camel milk product meets world-class safety and quality standards. You are the custodian of trust in an export-focused, premium dairy operation.
Key Responsibilities & Accountabilities
As the Site Quality Manager, you will own the following strategic and operational responsibilities:
1. Quality & Food Safety Leadership
- Lead the site Quality and Food Safety agenda for camel milk processing, UHT, powder, fermented, and value-added dairy products
- Act as the site Food Safety Leader ensuring compliance with FSSC 22000, ISO 22000, ISO 9001, HACCP, Codex Alimentarius, GSO/UAE regulations, and export market requirements
- Establish and reinforce a strong food safety culture across all departments including operations, engineering, supply chain, and warehousing
2. Quality Management System (QMS) Ownership
- Develop, implement, maintain, and continuously improve the site QMS framework
- Ensure robust control of SOPs, work instructions, records, document control, change management, non-conformance, deviation, and CAPA systems
- Lead root cause analysis using structured tools such as 5-Why, Fishbone, and FMEA methodologies
3. Food Safety Systems & HACCP Management
- Lead development, validation, and maintenance of HACCP plans specific to camel milk hazards
- Manage Critical Control Points (CCPs), Operational Prerequisite Programs (OPRPs), and validation studies
- Ensure effective control of microbiological, chemical, physical, and allergen risks including raw camel milk sourcing risks, antibiotic residues, heavy metals, and pathogen controls for Salmonella, Listeria, and Coliforms
4. Regulatory & Compliance Management
- Ensure full compliance with UAE/GSO dairy regulations, export certifications, approvals, and customer-specific quality standards
- Serve as the primary site interface with regulatory authorities, certification bodies, external auditors, and inspectors
- Support product registration and export readiness for sensitive markets, including China CIQ and EU dairy regulations
5. Audit & Certification Leadership
- Plan and lead internal audits, external audits (FSSC, customer, regulatory)
- Ensure successful certification, surveillance, and re-certification audits with zero critical findings
- Drive closure of audit findings within agreed timelines
6. Quality Control & Laboratory Oversight
- Oversee site Quality Control and Laboratory operations, including raw milk testing, in-process controls, and finished product release
- Ensure validation and verification of analytical methods, sampling plans, and shelf-life studies
- Manage external laboratory relationships and testing programs
7. Manufacturing Partnership & Continuous Improvement
- Work closely with Production, Engineering, and Maintenance teams to embed quality at source
- Support hygienic design, CIP/SIP effectiveness, and controlled commissioning of new equipment and processes
- Lead continuous improvement initiatives related to quality performance, cost of poor quality (COPQ), and complaint reduction
8. People Leadership & Capability Building
- Lead, coach, and develop the Site Quality Team
- Build technical competence in GMP, food safety awareness, hygiene, and sanitation
- Deliver structured training programs across the site to reinforce ownership of quality at every level
Required Qualifications & Certifications
The ideal candidate for this food safety manager job will possess the following academic and professional credentials:
Educational Requirements
- Bachelor’s degree in Food Science, Dairy Technology, Microbiology, Chemistry, or related discipline
Professional Certifications (Preferred)
- FSSC 22000 or ISO 22000 Lead Implementer or Lead Auditor certification
- HACCP Certification from a recognized body
- Additional certifications in Six Sigma, Lean Manufacturing, or Quality Management are a plus
Experience Requirements
We are seeking candidates with a proven track record in quality assurance and food safety leadership. The minimum experience requirements include:
- Minimum 8 years of progressive experience in Quality and Food Safety roles within dairy manufacturing (UHT, powder, fermented products preferred)
- Proven experience managing certification audits, regulatory inspections, and export-oriented food manufacturing operations
- Experience with camel milk or non-traditional dairy products is a strong advantage
- Demonstrated success in leading quality teams, implementing QMS frameworks, and driving food safety culture transformation
- Track record of achieving zero critical audit findings and maintaining high compliance standards
Key Competencies & Attributes
The successful Site Quality Manager will demonstrate the following core competencies and personal attributes:
- High Integrity and Independence: Ability to maintain objectivity and make difficult quality decisions without compromise
- Strong Regulatory and Technical Judgment: Deep understanding of food safety regulations and technical standards
- Constructive Challenge and Influence: Ability to challenge operations constructively and influence senior stakeholders effectively
- Calm, Decisive Leadership Under Pressure: Remain composed and make critical decisions during food safety incidents or production challenges
- Excellent Communication and Documentation Skills: Clear verbal and written communication with ability to prepare comprehensive quality documentation
- Strong Analytical and Problem-Solving Mindset: Proficiency in root cause analysis, data interpretation, and quality improvement methodologies
Key Performance Indicators (KPIs)
Your success as Site Quality Manager will be measured against the following performance metrics:
- Audit performance scores (internal, external, regulatory audits)
- Consumer complaints and trend analysis
- Right-first-time production rates
- Non-conformance closure timelines and effectiveness
- Food safety incidents (target: zero incidents)
- Export compliance success rate and market access approvals
- Cost of Poor Quality (COPQ) reduction
- Team capability development and training completion rates
Authority & Decision-Making Power
This role carries significant authority and decision-making responsibility to protect food safety and quality:
- Production Stop Authority: Full authority to stop production or halt product release where food safety or compliance is compromised
- Direct Escalation Rights: Authority to escalate quality risks directly to the Manufacturing Director and Technical Director
- Independent Quality Decisions: Freedom to make quality decisions independent of production pressures or commercial considerations
Why Join Us?
This quality assurance manager job in UAE offers exceptional career benefits and professional growth opportunities:
- Industry Leadership: Work with innovative camel milk products in a pioneering dairy manufacturing operation
- Export Focus: Gain experience managing quality for global export markets including China, EU, USA, and GCC
- Strategic Impact: Your decisions directly shape brand reputation and business success
- Competitive Compensation: Highly competitive salary package commensurate with experience
- Professional Development: Access to continuous learning, certifications, and industry conferences
- Modern Facilities: Work in a state-of-the-art manufacturing facility with advanced quality systems
How to Apply
To apply for this Site Quality Manager position, click the Apply Now button below and submit your comprehensive CV highlighting your relevant quality management experience, certifications, and achievements. Include a cover letter explaining your expertise in dairy manufacturing, food safety systems, and export compliance. Shortlisted candidates will be contacted within 5-7 business days for a detailed technical interview.
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