Aser Al Najah — a growing restaurant group operating in Al Madina, Saudi Arabia — is actively seeking a qualified and experienced Quality Assurance Officer to join their team and take ownership of quality, food safety, and operational compliance across multiple restaurant locations. This is a field-active, multi-site QA role that demands strong knowledge of HACCP, ISO standards, Baladiya regulations, and hands-on QSR and casual dining environment experience. If you hold HACCP Level 4 certification, a valid Iqama, and a passion for food safety excellence — this role is your next career move.
About Aser Al Najah — Restaurant Quality Excellence
Industry: QSR (Quick Service Restaurant) & Casual Dining restaurant operations in Saudi Arabia
Mission: Delivering quality, food safety, and operational compliance across all restaurant locations
Regulatory Framework: Operating in full compliance with Baladiya regulations and ISO food safety standards
Preference: Saudi National candidates are preferred for this position
Al Madina, Saudi Arabia — Strategic Restaurant Market
City: Al Madina Al Munawwarah — one of Saudi Arabia’s most important and growing urban food service markets
Multi-Site Role: Quality assurance coverage across multiple restaurant locations in the region
Mobility Required: Personal vehicle and valid driving license are mandatory for site-to-site QA activities
Regulatory Environment: Full compliance with Saudi Baladiya (municipal authority) food safety regulations required
Position Overview
The Quality Assurance Officer at Aser Al Najah plays a critical, hands-on role in protecting food safety, maintaining quality standards, and ensuring full operational compliance across the company’s QSR and casual dining restaurant portfolio in Al Madina. This is a mobile, field-based position requiring regular site visits, operational audits, hygiene inspections, and close collaboration with restaurant operations teams. You will be the company’s primary guardian of food safety standards — from Baladiya compliance to HACCP implementation — ensuring every location operates to the highest possible quality and regulatory standards every single day.
Why This Role Matters: As a Quality Assurance Officer in Al Madina’s restaurant sector, you directly protect public health and the company’s reputation by ensuring every location upholds the strictest food safety, hygiene, and operational compliance standards. Your work ensures that both Saudi regulatory authorities and customers receive the highest quality assurance — making this one of the most impactful roles within the restaurant group.
Roles & Responsibilities
Food Safety & Quality Management
- Support and oversee quality, food safety, and operational compliance standards across all restaurant locations in Al Madina
- Implement, monitor, and enforce HACCP plans and Critical Control Points across QSR and casual dining kitchen operations
- Conduct regular food safety audits, hygiene inspections, and operational compliance checks at each restaurant site
- Ensure full adherence to Saudi Baladiya regulations and municipal food safety requirements at all times
- Monitor food preparation, storage, handling, and serving practices against established food safety and hygiene standards
Operational Audits & Compliance
- Conduct thorough operational audits across restaurant locations — identifying gaps, non-conformances, and areas requiring corrective action
- Prepare detailed audit reports and compliance documentation for management review and regulatory submission as required
- Ensure ISO food safety management standards are understood, implemented, and maintained consistently across all sites
- Follow up on audit findings and corrective action plans to ensure timely resolution and sustained compliance
Hygiene, Training & Awareness
- Promote a strong food safety and hygiene culture among restaurant staff across all locations through regular engagement and awareness activities
- Support delivery of food safety inductions, hygiene training sessions, and toolbox talks for kitchen and front-of-house teams
- Monitor personal hygiene standards, kitchen cleanliness, and sanitation practices across all restaurant sites
- Coordinate with restaurant managers on immediate corrective actions when hygiene or food safety risks are identified
Documentation & Regulatory Reporting
- Maintain accurate, up-to-date quality and food safety records, inspection reports, and compliance documentation
- Support preparation and submission of regulatory documentation for Baladiya and other relevant Saudi food safety authorities
- Ensure all food safety certifications, licenses, and compliance records remain current and valid at all restaurant locations
Desired Candidate Profile
Essential Requirements
- Currently residing in Saudi Arabia with a valid, active Iqama — this is a firm and non-negotiable requirement
- Valid Saudi driving license and personal vehicle — mandatory due to multi-site travel requirements across Al Madina
- HACCP Level 4 Certification — must be held at the time of application
- Recognized Food Safety Certification — mandatory qualification for this role
- Full fluency in both Arabic and English — written and spoken communication in both languages is required
Preferred Qualifications & Experience
- Saudi National — candidates holding Saudi nationality are strongly preferred for this position
- Prior hands-on experience in QSR (Quick Service Restaurant) and Casual Dining restaurant food safety or quality assurance roles
- Practical working knowledge of ISO food safety management standards and their application in restaurant environments
- Familiarity with Baladiya (Saudi municipal authority) food hygiene and safety regulations and inspection processes
- Strong understanding of food safety principles, kitchen hygiene standards, and operational audit methodologies
- Urdu language proficiency — an additional advantage given the multicultural restaurant workforce
Who Should Apply?
- Food Safety Professionals in Saudi Arabia: Holding HACCP Level 4 and valid Iqama with QSR or casual dining restaurant compliance experience
- Restaurant QA Officers: With multi-site audit experience and strong knowledge of Baladiya regulations and ISO food safety standards
- Saudi National Candidates: With food safety certification and experience in the Kingdom’s restaurant or FMCG food quality sectors
- Quality Compliance Specialists: From the food service, catering, or hospitality sectors in KSA looking to advance into a dedicated QA leadership role
- Bilingual Professionals: Fluent in Arabic and English with a strong food safety background and valid driving license in Al Madina
How to Apply — Quality Assurance Officer
Application Method: Send your CV directly via email to the HR team at Aser Al Najah
Email: HR.cv@aseralnajah.sa
Subject Line Tip: Include “Quality Assurance Officer — Saudi Arabia – Al madina” in your email subject line
Include: Updated CV, copy of valid Iqama, HACCP Level 4 certificate, and driving license details
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