AGCO, global leader in agricultural equipment bringing agriculture into the future, is seeking Product Specialist for remote position serving Indiana and Ohio to play critical role ensuring customers maximize their experience with agricultural products and services, provide exceptional customer service educating customers and dealers on products, technology offerings, and services, support customers and dealers to optimize performance and efficiency of agricultural equipment, execute product demonstrations and training programs, and build relationships with dealer network while contributing to sustainable agriculture.
About AGCO – Agricultural Equipment Leader
Global Impact: Not everyone can claim to feed the world, but it is part of our every day
Innovation Focus: Building a better and more sustainable world through agricultural technology
Team Excellence: One AGCO team putting curiosity to work for farmers worldwide
Comprehensive Benefits: Healthcare, wellness, 401(k) match, stock purchase plan, paid time off
Diversity Commitment: Valuing inclusion and diverse workforce delivering innovation to farmers
Remote Product Specialist Career
Remote Flexibility: Work from home serving Indiana and Ohio agricultural communities
Customer Impact: Help farmers optimize agricultural equipment and technology performance
Technology Focus: Educate on cutting-edge ag technology products and services
Career Growth: Advance expertise in agricultural equipment and dealer network relationships
Position Overview
This Product Specialist role involves playing critical role ensuring customers maximize their experience with AGCO agricultural products and services. You will support customers and dealers to optimize performance and efficiency of agricultural equipment and technology offerings while providing exceptional customer experience, execute education and training programs for products and technology suite, act as team player working with peers and dealer network to improve customer satisfaction, assist with and execute product demonstrations ensuring exceptional customer experience, support dealers with customer visits to build relationships and collect voice of customer information, and coordinate customer-oriented events including clinics, trainings, farm shows, and dealer events.
Why This Role Matters: As Product Specialist at AGCO, you help feed the world by ensuring farmers can maximize their agricultural equipment performance, work remotely serving Indiana and Ohio while providing exceptional customer service and dealer support, advance career in agricultural technology with global leader building sustainable future for farming, develop expertise in ag equipment, technology offerings, and dealer network relationships, and contribute to bringing agriculture into future while enjoying comprehensive benefits including healthcare, 401(k) match, and flexible work options.
Key Responsibilities
Customer & Dealer Support
- Support customers and dealers to optimize performance and efficiency of agricultural products
- Provide exceptional customer experience and technology offerings support
- Execute education and training of products and technology suite of offerings
- Help customers maximize their experience with AGCO products and services
Product Demonstrations & Training
- Assist with and execute product demonstrations with focus on exceptional experience
- Ensure customers get the most of agricultural products and services
- Conduct training programs for customers and dealer network
- Demonstrate agricultural equipment features and technology capabilities
Relationship Building & VOC
- Support dealers with customer visits to build relationships
- Collect voice of customer (VOC) information for continuous improvement
- Prospect and qualify leads for sales opportunities
- Act as team player working with peers and dealer network
Administrative & Reporting
- Must be disciplined in completing internal administrative tasks
- Ensure robust metrics and reporting (Lead Gen., Training, Demonstrations)
- Maintain accurate records using Salesforce CRM
- Track customer interactions and training activities
Customer Events Coordination
- Coordinate, assist, and help execute customer-oriented events
- Support clinics, trainings, farm shows, and dealer events
- Represent AGCO at agricultural industry events
- Engage with farming community at trade shows and demonstrations
Team Collaboration
- Work together with peers to improve customer satisfaction
- Collaborate with dealer network for customer success
- Support team goals and contribute to AGCO mission
- Share best practices and customer insights with team
Requirements
Educational Requirements
- High school diploma (REQUIRED)
- Bachelor’s degree in related field preferred
- OR equivalent agriculture experience acceptable
- Background in agricultural studies, agronomy, or related field beneficial
Experience Requirements
- 5+ years of experience in sales, marketing, customer service, or technical support (REQUIRED)
- Experience within agricultural industry (REQUIRED)
- Hands-on experience operating agricultural equipment (REQUIRED)
- Strong knowledge of ag technology products
Technical Skills & Knowledge
- Familiarity with Microsoft Office tools – Excel, PowerPoint, Word, Outlook (REQUIRED)
- Experience with Salesforce CRM (REQUIRED)
- Strong knowledge of agricultural equipment and technology
- Understanding of precision agriculture and farm management systems
Professional Skills
- Strong communication skills for customer education and dealer support
- Agronomy knowledge and understanding of farming operations
- Experience with dealer-based sales or ag/industrial equipment
- Presentation skills for demonstrations and training delivery
Professional Attributes
- Customer service orientation with focus on exceptional experience
- Team player mindset working collaboratively with peers and dealers
- Self-motivated and disciplined for remote work environment
- Passion for agriculture and helping farmers succeed
- Adaptability to travel within Indiana and Ohio territory
- Commitment to continuous learning about agricultural technology
Your Benefits Package
Healthcare & Wellness: Comprehensive health care and wellness plans, dental and vision coverage
Retirement Benefits: 401(k) Savings Plan with company match, Employee Stock Purchase Plan for AGCO stock at discounted price
Work-Life Balance: Flexible and virtual work options (remote position), paid holidays and paid time off
Financial Benefits: Health savings and flexible spending accounts, life insurance and supplemental insurance plans
Professional Development: Reimbursement for continuing education supporting career growth
About AGCO Excellence
Not everyone can claim to feed the world, but it is part of our every day at AGCO. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world through agricultural innovation and technology.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. Join us as we bring agriculture into the future!
Career Excellence: Product Specialist role with AGCO offering remote flexibility, comprehensive benefits, and opportunity to make meaningful impact helping farmers feed the world through agricultural technology and exceptional customer service.
Who Should Apply?
- Agricultural Sales Professionals: With 5+ years experience in ag equipment or technology sales
- Customer Service Specialists: From agricultural industry seeking product specialist role
- Technical Support Experts: With hands-on agricultural equipment operation experience
- Dealer Representatives: Ready for customer-facing product education role
- Agronomy Professionals: Looking to combine technical knowledge with customer service
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