We’re building an AI-native Infrastructure & Reliability organization where autonomous agents investigate incidents, validate hypotheses, generate RCAs, and safely remediate production issues. We’re looking for a Senior Infrastructure & Reliability Engineer to help build and operate this platform, owning production reliability while continuously improving the AI agents that automate incident response.
About the Role – AI-Native Reliability Engineering
Core Mission: Build AI agents for incident triage, change validation, RCA generation, and auto-remediation
Cloud Platform: Strong AWS production experience with large-scale cloud infrastructure
AI Tooling: Claude Code, Codex, Cursor, Warp, or similar AI engineering tools
Work Culture: AI-first culture with no limits on AI tooling or compute
Team Structure: Fully remote, global team supporting enterprise-scale SaaS
Career Growth & AI-Native Impact
Flexible Location: Fully remote role open to UAE-based engineers and global talent
Founding Team Opportunity: Help build one of the industry’s first AI-native Infrastructure & Reliability organizations
Different Success Metric: Measured by the AI systems you build to eliminate tickets, not tickets closed
Career Growth: Deepen expertise in autonomous infrastructure and AI-powered operations at scale
Position Overview
This Senior Infrastructure & Reliability Engineer role owns production reliability, responding to and resolving customer-impacting incidents. You will build and improve AI agents for incident triage, change validation, RCA generation, and auto-remediation, execute production deployments and infrastructure changes with strong operational discipline, write production code, automation, runbooks, and AI workflows that eliminate repetitive operational work, and continuously improve platform uptime, operational efficiency, and customer experience.
Why This Role Matters: As Senior Infrastructure & Reliability Engineer, you help build one of the industry’s first AI-native reliability organizations where autonomous agents handle incident investigation and remediation, own production reliability for an enterprise-scale SaaS platform with real customer impact, work in a culture with no limits on AI tooling or compute to build the future of operations, write automation and AI workflows that permanently eliminate repetitive work rather than just closing tickets, and join a fully remote, global team pushing the boundaries of autonomous infrastructure.
Key Responsibilities
Production Reliability Ownership
- Own production reliability, responding to and resolving customer-impacting incidents
- Execute production deployments and infrastructure changes with strong operational discipline
AI Agent Development
- Build and improve AI agents for incident triage, change validation, RCA generation, and auto-remediation
- Write production code, automation, runbooks, and AI workflows that eliminate repetitive operational work
Platform Improvement & Optimization
- Continuously improve platform uptime, operational efficiency, and customer experience
Qualifications & Requirements
Experience Requirements
Strong AWS production experience, including large-scale cloud infrastructure and incident response
5+ years operating enterprise SaaS platforms in Infrastructure, Platform Engineering, DevOps, Cloud Operations, or SRE
Technical Skills
- Hands-on engineer who enjoys troubleshooting complex production systems and writing automation
- Experience using AI engineering tools such as Claude Code, Codex, Cursor, Warp, or similar
Essential Skills
- Passion for building AI-powered operations, automation, and autonomous infrastructure
- Excellent written and spoken English
About This AI-Native Reliability Opportunity
This role sits within a fully remote, global team building one of the industry’s first AI-native Infrastructure & Reliability organizations, where autonomous agents investigate incidents, validate hypotheses, and safely remediate production issues. The position offers an AI-first culture with no limits on AI tooling or compute, supporting an enterprise-scale SaaS platform, and is open to UAE-based candidates as part of a globally distributed team.
Career Excellence: Build the future of autonomous infrastructure and AI-powered operations with a fully remote, AI-first engineering team.
Who Should Apply?
- Senior SRE/DevOps Engineers: With 5+ years of enterprise SaaS and AWS production experience
- Platform Engineers: Passionate about building AI-powered operations and automation
- AI-Tooling Power Users: Experienced with Claude Code, Cursor, Warp, or Codex in daily engineering work
- Incident Response Specialists: Comfortable owning production reliability for customer-facing platforms
- UAE-Based & Global Remote Engineers: Excited to join a founding AI-native reliability team
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