Fashion ID, the central competence center of the Peek & Cloppenburg Group, is hiring a Logistics Processes Manager in Düsseldorf to drive efficient operations across the supply chain, analyzing and resolving operational disruptions while supporting distribution centers in Germany, Austria, and CEE.
Job Type at a Glance
Employment: Full-Time, Hybrid (Office + Home Office), Düsseldorf
Support Scope: Distribution Centers in Germany, Austria & CEE
Contact: karriere@peek-cloppenburg.de
About the Role – Supply Chain Process Management
Core Function: Drive efficient operations across the logistics chain
Process & Issue Resolution: Analyze and resolve disruptions and clarification cases along the supply chain
International Support: Provide 1st- and 2nd-level support for distribution centers in Germany, Austria, and CEE
Cross-Functional Collaboration: Work closely with distribution center teams and interface departments
Company Culture & Career Opportunity
Company Identity: Fashion ID unites tradition and innovation across the Peek & Cloppenburg fashion retail group
Flexible Working: Mix of home office and office to balance work and personal life
Career Development: Comprehensive onboarding, seminars, and individual career planning
Employee Benefits: 25% Family & Friends discount, health programs, and partner discounts
Position Overview
This Logistics Processes Manager role is the driving force behind efficient operations across Fashion ID’s logistics chain. You will independently analyze and resolve disruptions and clarification cases along the entire supply chain, continuously develop existing processes to minimize recurring errors, provide 1st- and 2nd-level support for distribution centers in Germany and Austria/CEE, and collaborate closely with operational teams and interface areas to implement cross-departmental solutions.
Why This Role Matters: As Logistics Processes Manager you directly strengthen the stability and future readiness of a highly efficient supply chain, act as the central contact for international distribution centers, build cross-functional solutions that get anchored sustainably in the systems, work in a hybrid setup with real work-life balance, and grow your career within one of Germany’s best-known fashion retail groups.
Key Responsibilities
Process & Clarification Case Management
- Independently analyze and resolve disruptions and clarification cases along the entire supply chain
- Ensure sustainable solutions in daily operations
- Continuously develop existing processes and structures in clarification case handling to minimize error sources
International Support
- Provide 1st- and 2nd-level support for distribution centers in Germany and Austria/CEE
- Act as the central contact person for operational questions
- Ensure on-site problems are resolved quickly and reliably
Interface Management & Cooperation
- Work closely with operational teams in the distribution centers
- Collaborate with relevant interface areas across the entire supply chain
- Develop cross-departmental solutions together and implement them successfully
- Anchor solutions sustainably within the systems
Qualifications & Requirements
Educational Requirements
- Completed commercial vocational training, or
- Completed degree in Logistics, Business Informatics, or a comparable qualification
Experience & Technical Competence
- Strong process understanding with the ability to quickly learn logistics system landscapes
- Analytical approach to getting to the root of complex disruptions
- Independent, solution-oriented, and structured way of working
Essential Skills
- High level of personal responsibility in daily task management
- Strong communication skills as a confident, service-oriented team player
- Ability to keep an overview in dynamic situations
- Hands-on mentality and proactive drive for shared success
How to Apply
More Info: karriere.peek-cloppenburg.de
Questions: karriere@peek-cloppenburg.de
About Fashion ID & Peek & Cloppenburg
Fashion ID GmbH & Co. KG is the central competence center of the Peek & Cloppenburg Group, headquartered in Düsseldorf and Vienna, operating the group’s online shops and overseeing all related online activities. Bringing together tradition and innovation, fashion and facts, retail stores and online shops, Fashion ID offers Logistics Processes Managers comprehensive onboarding, flexible hybrid working, individual career planning, and benefits including a 25% Family & Friends discount across German stores.
Career Excellence: Shape the future of retail logistics at one of Germany’s leading fashion groups.
Who Should Apply?
- Logistics Professionals: With a degree in Logistics, Business Informatics, or similar
- Commercially Trained Candidates: With strong process understanding in supply chain environments
- Problem Solvers: Comfortable analyzing and resolving complex operational disruptions
- Cross-Functional Coordinators: Skilled at working across distribution centers and interface teams
- Fashion Retail Enthusiasts: Interested in joining a major German fashion retail group
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