Atlantis, The Palm — an iconic world-class luxury resort on Dubai’s Palm Island, part of Kerzner International‘s global luxury hospitality portfolio, home to 1,544 rooms and suites, the world’s largest waterpark, Michelin-starred restaurants, and 65,000 marine animals — is seeking an experienced Assistant Manager — Automation (Facilities) with a minimum of 10–12 years of hands-on experience in industrial automation, control systems, and electrical troubleshooting. This technically demanding senior role maintains, troubleshoots, and improves automation systems for water rides, attractions, Animal Life Support Systems (ALSS), and facility infrastructure — applying PLC, HMI, VFD, industrial communication networks, and control system expertise in one of the world’s most distinctive engineering environments.
About Atlantis, The Palm — Kerzner International
Resort: Atlantis, The Palm — iconic luxury resort on the crescent of Palm Island, Dubai — part of Kerzner International, a global leader in luxury hospitality
Scale: 1,544 rooms, suites, and signature suites · World’s largest waterpark · Michelin-starred celebrity chef restaurants · 65,000 marine animals · Dolphin Bay
Team: 6,000+ colleagues from 129 nationalities — a vibrant, inclusive culture where talent is nurtured, wellbeing is prioritised, and careers genuinely thrive
Automation Scope: Water rides, attraction control systems, Animal Life Support Systems (ALSS), and associated facility infrastructure — engineering systems of world-class complexity and operational criticality
Why This Assistant Manager Facilities Role Stands Out
World’s Most Unique Automation Environment: Maintain and improve PLC, HMI, and VFD systems for the world’s largest waterpark alongside life-critical Animal Life Support Systems — an engineering scope found nowhere else in the hospitality industry
Tax-Free AED Salary + Full Benefits Package: Competitive tax-free salary in UAE Dirhams, comprehensive health insurance with dental, annual flights home, life insurance, F&B privileges, and incentive programme
Full Technical Ownership: PLC/HMI software, industrial communication networks, critical spares, OEM coordination, preventive maintenance, RCA, CAPEX/OPEX planning, and team competency development
Kerzner Global Career Mobility: Internal growth and career mobility across the global Kerzner portfolio — world-class training with access to international luxury hospitality career development
Position Overview
This Assistant Manager — Automation (Facilities) at Atlantis, The Palm in Dubai maintains the safe, reliable, and efficient operation of automation and control systems supporting water rides, attractions, ALSS, and associated facility systems, troubleshoots and rectifies faults in PLCs, HMIs, VFDs, instrumentation, electrical control systems, safety circuits, and industrial communication networks, develops, modifies, tests, and maintains PLC/HMI software, performs commissioning and SAT support, conducts Root Cause Analysis, develops and improves preventive maintenance strategies, maintains software backups and engineering documentation, coordinates with OEMs and system integrators, manages critical automation spare parts, supports CAPEX/OPEX planning, and collaborates across Operations, Maintenance, Electrical, Mechanical, MEP, and ALSS teams — across one of the world’s most technically diverse and operationally critical resort automation environments.
Why This Role Matters: As Assistant Manager — Automation (Facilities) at Atlantis, The Palm, you maintain the engineering systems that make the extraordinary possible every single day. When your PLC troubleshooting restores a water ride to safe operation in time for opening, your ALSS control system maintenance ensures the health and safety of 65,000 marine animals that guests travel from around the world to experience, or your preventive maintenance programme prevents the kind of control system failure that would close a major attraction at peak season — you are not working in a conventional industrial automation role. You are the engineering backbone of one of the world’s most iconic destinations, and your technical expertise directly determines the quality of the guest experience that Atlantis, The Palm delivers to millions of visitors each year.
Key Duties & Responsibilities
Automation System Maintenance, Troubleshooting & PLC/HMI Software
- Maintain the safe, reliable, and efficient operation of automation and control systems supporting water rides, attractions, Animal Life Support Systems, and associated facility infrastructure — across one of the world’s most operationally complex luxury resort environments
- Troubleshoot, diagnose, and rectify faults in PLCs, HMIs, VFDs, instrumentation, electrical control systems, safety circuits, and industrial communication networks — minimising downtime and protecting both guest experience and animal welfare
- Develop, modify, test, and maintain PLC/HMI software — applying Rockwell/Allen-Bradley, Siemens, or Schneider programming expertise to both corrective and improvement-driven software changes
- Analyse drawings, schematics, I/O lists, and network architectures to resolve system issues — applying systematic diagnostic thinking to complex, multi-system control environment faults
Commissioning, RCA, Preventive Maintenance & Documentation
- Perform commissioning, SAT support, functional testing, software validation, and post-commissioning troubleshooting for new and upgraded automation systems across Atlantis, The Palm’s water ride, attraction, and ALSS infrastructure
- Conduct Root Cause Analysis (RCA) on system failures and recurring faults — maintaining comprehensive technical records that drive preventive action and continuous improvement across the automation engineering function
- Develop and improve preventive maintenance strategies, inspection checklists, and automation standards — reducing reactive maintenance burden and improving system reliability across all control system assets
- Maintain software backups, revision history, fault logs, and engineering documentation — ensuring control system integrity and technical knowledge continuity across the team
OEM Coordination, Spares Management, CAPEX/OPEX & Modernisation
- Coordinate with OEMs, suppliers, and system integrators for troubleshooting support, upgrades, retrofit works, and technical assistance — managing relationships that ensure Atlantis’s most complex automation systems receive expert external support when required
- Manage critical automation spare parts and inventory — ensuring the right spares are available to minimise downtime on water rides, attractions, and life-critical ALSS systems
- Provide recommendations for replacement, retrofit, modernisation, and lifecycle improvements — supporting informed CAPEX/OPEX planning and automation asset lifecycle management for the resort’s extensive control system estate
- Support inspections, audits, and certification-related activities — ensuring automation systems comply with applicable safety, regulatory, and operational standards across all facility types
Industrial Networks, Cross-Team Collaboration & Continuous Improvement
- Configure and maintain industrial communication networks — EtherNet/IP, PROFINET, PROFIBUS, Modbus TCP/IP, Modbus RTU, and OPC — across Atlantis’s distributed automation infrastructure
- Collaborate with Operations, Maintenance, Electrical, Mechanical, MEP, and ALSS teams — providing automation engineering expertise across multi-discipline facility management projects and breakdown responses
- Support continuous improvement initiatives — identifying automation system enhancements that improve reliability, efficiency, safety, and guest experience across the resort
- Provide technical support during breakdowns and planned shutdowns — including out-of-hours response for critical system failures affecting water rides, attractions, or ALSS
Qualifications & Experience
Essential Requirement
- Bachelor’s Degree or Diploma in Electrical Engineering, Electronics Engineering, Instrumentation, Mechatronics, Automation Engineering, or a related discipline
- Minimum 10–12 years of hands-on experience in industrial automation and control systems — in a critical operational environment
- Proven experience in PLC programming, troubleshooting, commissioning, and industrial electrical systems — with Rockwell/Allen-Bradley, Siemens, or Schneider PLC platforms
- VFD experience — ABB, Siemens, PowerFlex, Danfoss, or equivalent drives in industrial or critical facility environments
- Industrial communication network expertise — EtherNet/IP, PROFINET, PROFIBUS, Modbus TCP/IP, Modbus RTU, OPC
- Experience with MCCs, control panels, instrumentation, power distribution, and control schematics
- Strong documentation capability — software backups, fault logs, RCA records, and technical engineering documentation
Highly Regarded Experience
- Experience working with water rides, amusement attractions, aquatic facilities, or Animal Life Support Systems (ALSS) — highly regarded as directly relevant to Atlantis’s unique engineering environment
- Reliability and asset management experience — preventive maintenance, lifecycle planning, critical spares management, retrofit, and obsolescence management
- CAPEX/OPEX planning support and automation asset lifecycle management in a large, complex facility
About Atlantis, The Palm — Join the A-Team
Atlantis, The Palm is more than a resort — it is a world unto itself, where iconic stays, legendary adventures, and extraordinary experiences come together on Dubai’s iconic Palm Island. As part of Kerzner International’s global luxury hospitality portfolio, Atlantis is home to 1,544 rooms and suites, the world’s largest waterpark, some of the world’s most celebrated Michelin-starred restaurants, 65,000 marine animals, and Dolphin Bay — all brought to life by a team of 6,000+ colleagues from 129 nationalities. As Assistant Manager — Automation (Facilities), you maintain the engineering systems behind every one of these extraordinary experiences — applying world-class automation expertise in the most unique and prestigious facilities engineering environment in Dubai. Join the A-Team and discover the extraordinary.
Career Excellence: Maintain water ride, attraction, and ALSS automation systems at the world’s most iconic luxury resort — PLC, HMI, VFD, PROFINET at Atlantis The Palm Dubai.
Who Should Apply?
- Senior Industrial Automation Engineers — 10–12 Years: With PLC programming, HMI development, VFD configuration, and industrial communication network management experience in critical operational environments
- Water Rides & Amusement Attraction Automation Engineers: With specific experience maintaining and troubleshooting automation control systems for water rides, amusement attractions, or aquatic facility infrastructure
- ALSS & Aquatic Facility Control System Engineers: With Animal Life Support System automation, aquatic filtration control, or life-critical facility engineering experience — directly relevant to Atlantis’s 65,000-animal marine environment
- Rockwell / Siemens / Schneider PLC Specialists — UAE: With multi-platform PLC and HMI expertise, industrial network configuration skills, and OEM coordination experience across complex automation estates
- Luxury Resort & Hospitality Facilities Engineers — Dubai: Seeking a senior automation management role at one of the world’s most iconic luxury resorts — with a tax-free AED salary, Kerzner global benefits, and a unique engineering environment found nowhere else
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