Kitopi, the Dubai-born food tech company running 200+ locations across the region, is hiring a Catering Supervisor. If you can lead a team, keep food safe and plated well, and handle a function or a busy service without losing your calm, this role puts you at the centre of the operation.
About the Role
You will supervise daily catering operations so service runs smoothly and customers are happy. That includes coordinating food preparation, presentation and service to company and client standards, and leading and motivating the team. You will watch food quality, portions, hygiene and presentation, make sure HACCP and health and safety rules are followed, and work with kitchens, suppliers and event coordinators for timely delivery. You will also manage schedules and attendance, monitor stock and equipment, control waste and costs, handle customer feedback, train the team and report to management.
Career Impact & Growth Opportunity
Kitopi launched in Dubai in 2018, has more than 4,000 employees and runs its kitchens on its own Smart Kitchen Operating System. That scale means room to grow toward Catering Manager, Operations Manager or Area Manager roles, backed by the training the company describes.
Why This Role Matters
Whether it is a delivery order or a catered event, guests judge the food and the service in the same moment. A strong supervisor protects both.
Key Responsibilities
- Supervise daily catering operations for smooth service and customer satisfaction
- Coordinate food preparation, presentation and service to standards
- Lead and motivate the team, and manage schedules, duties and attendance
- Monitor food quality, portions, hygiene and HACCP compliance
- Work with kitchens, suppliers and event coordinators on timely delivery
- Monitor stock and equipment, and cut wastage and costs
- Handle feedback, train staff and report to management
Qualifications & Requirements
- Strong leadership and team management skills
- Good knowledge of food safety, hygiene and HACCP
- Organisation and time management, with clear communication
- Experience in inventory management, stock control and reducing wastage
- Proactive problem solving and a customer-focused mindset
- Flexible for shifts, weekends and public holidays
- Fluent English; extra languages are an advantage
About This Opportunity
The listing mentions training, annual leave per company policy, medical insurance, team activities and a yearly Frontliner Champions get-together. Confirm each in your written offer.
Who Should Apply
This role suits catering and F&B supervisors, kitchen team leaders and event catering staff who are organised, hygiene-minded and good with people. The hiring process includes a profile review, a phone screen, interviews with managers and possibly a trial at a dine-in location, then an offer.
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