We are hiring a Country Manager responsible for executing the company’s strategy at the country level by overseeing Licensor-Licensee operations, ensuring alignment with brand standards and culture, and driving sustainable growth across the United Arab Emirates.
About the Role
Core Function: Direct operational leadership at the country level, delivering results and compliance
Structure: Overseeing Licensor-Licensee operations aligned with brand standards
Reporting Line: GCC General Manager
Team Leadership: Guiding and coaching direct reportees to achieve goals
Career Opportunity in UAE Country-Level Brand & Operations Leadership
Strategic Location: United Arab Emirates — a key market within the GCC regional structure
P&L Ownership: Managing country-level budgets, financial targets, and cost efficiencies
Project Leadership: Leading new site openings, operational rollouts, and system implementations
Career Growth: A senior leadership role reporting directly into GCC-level executive management
Position Overview
This Country Manager role involves translating strategic direction into actionable operational plans, driving country-specific KPIs, and overseeing day-to-day operations across all units. You will lead and coach departmental managers, manage country-level budgets and P&L performance, implement customer retention strategies, and represent the organization with local authorities and external stakeholders.
Why This Role Matters: As Country Manager, you serve as the direct operational leader for the company’s entire country-level presence, translating strategic vision into actionable results, take full ownership of P&L performance, operational KPIs, and compliance standards across all units, lead and coach departmental managers to build a high-performance, positive team culture, drive major projects including new site openings and system implementations, and represent the organization at the highest local level with authorities, partners, and stakeholders.
Key Responsibilities
Strategy Execution & Operational Performance
- Translate strategic direction into actionable operational plans at the country level
- Drive achievement of country-specific KPIs in alignment with organizational goals
- Oversee day-to-day country operations to ensure smooth, efficient functioning across all units
- Support market expansion plans, new site openings, and local business development
Team Leadership & Customer Focus
- Lead and coach departmental managers, ensuring objectives and operational discipline
- Foster a positive, inclusive, and high-performance team culture
- Implement customer retention strategies and ensure consistent high-quality service delivery
- Promote the brand locally through engagement with customers, partners, and community stakeholders
Financial Management & Compliance
- Manage country-level budgets, ensuring financial targets and cost efficiencies are met
- Track and report on country-level P&L, operational costs, and financial health
- Ensure zero tolerance for non-compliance and drive ethical business practices
- Lead country-level execution of major projects, tracking progress to corporate standards
 Qualifications & Requirements
Essential Skills
- High level of emotional intelligence to adapt to various cultural settings and situations
- Effective, assertive communication at all levels
- Strong problem-solving skills and analysis of issues and trends to develop appropriate strategies
- Ability to plan and prioritize to achieve deadlines
- Immaculate personal presentation and conversational ability
- Commitment to upholding ethical business practices
Leadership Qualities
- Team-oriented mindset, putting team members’ efforts before one’s own
- Ability to adapt to sudden changes in operations
- Passion for new trends and practical business application
- Holds quarterly performance reviews
About This Opportunity
This Country Manager role acts as the direct operational leader within the country, ensuring delivery of high-quality results, strong compliance, and achievement of performance targets. The position requires close collaboration with the GCC General Manager, departmental managers, and shared service teams, with regular reporting on operational, financial, and strategic performance.
Career Excellence: Lead country-level brand operations and P&L performance within a growing GCC regional structure.
Who Should Apply?
- Senior Operations Leaders: With experience managing multi-unit or licensor-licensee operations
- P&L-Accountable Managers: Comfortable owning country-level budgets and financial performance
- Culturally Adaptive Executives: With high emotional intelligence across diverse settings
- Team Development Leaders: Skilled coaching departmental managers toward shared goals
- Compliance-Focused Professionals: Committed to ethical business practices and zero-tolerance standards
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