Kerzner International — one of the world’s most celebrated luxury hospitality groups with over 10,000 colleagues across a global hotel portfolio — is seeking an exceptional Director, Food & Beverage Operations based in Dubai, UAE. This is a senior corporate leadership role responsible for supporting operational excellence across Kerzner’s global F&B business — developing and maintaining operational standards, guiding regional and hotel teams, monitoring performance, and ensuring consistent delivery of brand standards and unforgettable guest experiences. For an F&B leader with 8 to 10+ years of luxury hospitality operations experience, this role at Kerzner is a once-in-a-career opportunity to shape world-class dining experiences across some of the planet’s most iconic hotels and resorts.
About Kerzner International — Pioneer of Luxury Hospitality
Colleagues: 10,000+ international team members united by a passion for guest excellence
Philosophy: “Blow Away our Guests and Colleagues” — good enough never is; perfection and innovation always are
Global Growth: Strong strategic expansion on the horizon — unrivalled career opportunities around the world
People Investment: Personalised development plans, tailored succession planning, and community investment
Mission: Delivering Amazing Experiences and Everlasting Memories at every guest touchpoint
Why This F&B Director Role at Kerzner Dubai Is a Career-Defining Opportunity
Corporate Leadership: Shape F&B operational standards across an entire global luxury hotel portfolio from Dubai HQ
Global Influence: Partner with regional and hotel teams across multiple countries, cultures, and luxury concepts
Iconic Brand: Join a group whose properties define the pinnacle of luxury hospitality worldwide
Strategic Timing: Kerzner is in an aggressive growth phase — this role offers genuine influence on the company’s expansion trajectory
Position Overview
The Director, Food & Beverage Operations at Kerzner International is a high-impact corporate role that bridges strategy and execution across a global luxury hotel portfolio. Working closely with Operations, Brand, Culinary, Procurement, Commercial, and regional leadership teams, you will develop and maintain global F&B operating standards, provide hands-on guidance and support to hotels and regional teams, monitor financial and operational performance across the portfolio, analyze guest feedback and service trends, and support new hotel openings and transitions. You will create operational toolkits and best-practice guides, lead quality assurance programs, identify process improvement opportunities, and ensure consistent brand standards delivery across every F&B outlet in the Kerzner portfolio. This is a role for a seasoned luxury hospitality F&B professional who combines deep operational expertise with the executive presence, analytical ability, and cross-cultural communication skills to elevate standards across an entire global organization from Dubai.
Why This Role Matters: At Kerzner International, the Director of Food & Beverage Operations is the guardian of dining excellence across one of the world’s most ambitious luxury hospitality portfolios. Every standard you develop protects the guest experience at every table. Every hotel visit you conduct strengthens a regional team’s ability to deliver flawlessly. Every performance metric you analyze uncovers the next opportunity to be better. At Kerzner, “good enough never is” — and it is the Director of F&B Operations who ensures that philosophy is lived, not just spoken, across every restaurant, bar, and banquet space in every corner of the globe. This is not just a senior job. It is a platform to define what extraordinary food and beverage experiences look like for thousands of luxury guests every day.
Key Responsibilities
Operational Standards & Brand Compliance
- Develop, maintain, and continuously improve global food and beverage operating standards, policies, and procedures across the portfolio
- Ensure consistent implementation of Kerzner brand standards across all food and beverage outlets and hotel concepts worldwide
- Review operational practices and recommend targeted improvements to enhance quality, consistency, and efficiency at hotel level
- Support operational audits and quality assurance programs ensuring timely and effective follow-up on all identified improvement areas
- Develop comprehensive operational toolkits, manuals, and best practice guides for use by hotel and regional F&B teams
Hotel Operations Support & Advisory
- Provide operational guidance and direct support to regional teams and hotels on all food and beverage operational matters
- Act as the corporate point of contact for F&B operational queries, challenges, benchmarking, and best practice sharing
- Partner with hotels to identify operational issues and develop practical, effective, and sustainable solutions
- Conduct hotel site visits to assess F&B operations, deliver coaching, and support implementation of brand and operational standards
New Openings, Conversions & Transitions
- Support food and beverage operational readiness for all new hotel openings, conversions, renovations, and brand transitions
- Review outlet operating procedures, outlet readiness, staffing plans, and service standards ahead of all opening milestones
- Participate actively in pre-opening activities and provide on-site operational support where required at new properties
- Assist with the full implementation of Kerzner brand standards across new or transitioning hotel F&B operations
F&B Performance Analysis & Data
- Monitor key operational and financial performance indicators across the entire Kerzner global hotel F&B portfolio
- Analyze trends in guest feedback, service performance, food and beverage costs, labor productivity, and outlet profitability
- Work with regional and hotel teams to develop and actively monitor structured improvement plans
- Share successful practices, operational learnings, and benchmarking insights across the organization proactively
Governance, Food Safety & Continuous Improvement
- Promote full compliance with Kerzner company policies and all applicable food safety, hygiene, and regulatory requirements
- Support initiatives that improve operational consistency, productivity, and cost control across the global F&B portfolio
- Identify opportunities to simplify processes and improve operational effectiveness across multiple hotel markets and cultures
- Maintain awareness of global luxury hospitality and F&B industry trends and recommend practical improvements where appropriate
Qualifications & Requirements
Experience & Background
- 8 to 10 years of experience in luxury hospitality food and beverage operations at a senior management or director level
- Comprehensive knowledge of hotel food and beverage operations across multiple outlet types — restaurants, bars, banquets, and room service
- Proven experience analyzing operational and financial performance metrics in a multi-property or corporate F&B environment
- Experience supporting new hotel openings, transitions, or brand conversions in a food and beverage operational capacity
Key Skills & Competencies
- Strong understanding of operational standards, quality assurance, and luxury service delivery across diverse hotel environments
- Excellent communication and stakeholder management skills with the ability to influence teams across multiple regions and cultures
- Strong problem-solving and organizational skills — able to manage multiple hotel projects and priorities simultaneously
- Ability to develop operational procedures, standards, toolkits, and support materials for use by hotel teams globally
- Strong project coordination and implementation skills with a track record of driving measurable operational improvements
About Kerzner International — Creating Everlasting Memories
Kerzner International is a pioneering global luxury hospitality group with over 10,000 colleagues across an iconic international hotel portfolio. Founded on the philosophy that “good enough never is,” Kerzner has built its reputation by consistently going above and beyond to create amazing experiences and everlasting memories for every guest. The company is in an exciting phase of strategic growth, with new properties opening around the world and a commitment to investing in its people through personalised development plans, tailored succession planning, and meaningful community investment. Kerzner is open-hearted, innovative, inclusive, and inspiring — and it is looking for the rare Director of F&B who shares that spirit at every level.
Apply Today: If you are an experienced luxury hospitality F&B leader inspired by Kerzner’s mission and ready to shape dining excellence across a global portfolio from Dubai, apply now and be part of something truly extraordinary.
Who Should Apply?
- Luxury Hotel F&B Directors: With 8–10 years of senior food and beverage operations experience across 5-star or ultra-luxury hotel properties
- Corporate F&B Leaders: With multi-property or global portfolio operational experience in luxury international hospitality groups
- Hotel Opening Specialists: Who have led F&B pre-opening, brand transition, or renovation readiness projects at luxury hotel level
- F&B Performance Analysts: With strong commercial acumen and experience managing covers, cost, revenue, and guest satisfaction KPIs
- Dubai-Based Senior Hospitality Leaders: Ready to take corporate F&B oversight responsibility across one of the world’s most prestigious luxury hotel groups
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