Calo — a fast-growing GCC food technology company on a mission to make healthy eating easy — is hiring a Food Quality Specialist for its Dubai, UAE operations. This full-time role supports food safety and quality assurance across all incoming and outgoing materials, products, and production processes — covering HACCP implementation, BRCGS and AIB International standards, supplier quality audits (SQA), customer complaint investigation, corrective action management, food safety training, quality reporting, and regulatory compliance. Minimum 3–4 years of food manufacturing, central kitchen, or catering QA experience required. Locally available candidates preferred.
About Calo — Healthy Food Technology, GCC & UAE
Company: Calo — launched in Bahrain in November 2019 and rapidly expanded across the GCC, including the UAE — a technology-driven healthy meal subscription and food delivery company
Mission: Making healthy easy — providing better, faster, and cheaper ways to access nutritious food through technology-enabled food production and delivery systems
Operations: Central kitchen food production, meal subscription management, and last-mile delivery — combining food manufacturing rigour with food tech speed and customer focus
Standards: BRCGS, AIB International (AIBI), HACCP, and local UAE food safety regulatory compliance — a quality-first culture embedded across all production operations
Culture: A fast-paced, mission-driven food tech team where quality specialists are genuine advocates for food safety and quality across the entire business
Quality Specialist Scope — Calo Dubai
Quality Checks: Preventive quality control across incoming materials, in-process production, and outgoing finished products
Reporting: Daily quality scores, weekly and monthly scorecards, audit submissions, and quality performance reports
SQA Audits: Supplier Quality Assurance audits — findings shared with relevant stakeholders for corrective action
HACCP & Programs: Implement HACCP, sanitation programmes, temperature logs, and cleaning schedules
Training: Train and educate teams on food safety practices and policy implementation
Complaints & CAPA: Investigate customer complaints, conduct root cause analysis, support corrective actions
Position Overview
This Food Quality Specialist role at Calo in Dubai is a comprehensive quality assurance and food safety position within a fast-growing GCC food technology company whose central kitchen and meal production operations demand the highest standards of food quality, safety, and regulatory compliance. You will support the implementation of preventive quality control checks across all production stages, generate daily quality scores and management reports, conduct Supplier Quality Assurance (SQA) audits, investigate customer complaints and non-conformities, implement HACCP and food safety programmes, ensure compliance with BRCGS, AIB International, and UAE food regulatory requirements, train production teams on food safety best practices, and serve as a strong, visible advocate for quality and food safety culture across Calo’s Dubai operations. Minimum 3–4 years of hands-on QA and food safety experience in food manufacturing, central kitchen, catering, or food production is required.
Why This Role Matters: As Food Quality Specialist at Calo in Dubai — a mission-driven food tech company making healthy eating accessible to thousands of GCC customers through technology and great food — you will protect the food safety and quality integrity of every meal that leaves Calo’s central kitchen, ensuring that customers who trust Calo with their daily nutrition receive safe, high-quality products that reflect the company’s deep commitment to healthy eating excellence, apply your HACCP, BRCGS, and AIB International expertise in a genuinely dynamic, fast-paced food tech environment that combines the operational rigour of food manufacturing with the pace and customer focus of a technology-driven meal delivery business, build a specialised food quality assurance career within one of the GCC’s most exciting and rapidly growing food technology companies — where quality professionals are valued as essential contributors to the customer trust that drives Calo’s commercial success, and join a purpose-driven team in Dubai where the goal of making healthy food easier and more accessible for everyone gives every quality improvement initiative a meaning that extends far beyond compliance checkboxes.
Key Responsibilities
Preventive Quality Control & Daily Quality Monitoring
- Support the implementation of preventive quality control checks across all stages of Calo’s food production cycle — from incoming raw material inspection through in-process production monitoring to finished product quality verification before dispatch — ensuring that potential quality and food safety issues are identified and addressed proactively before they reach customers
- Generate daily quality scores and highlights for production operations — collecting, compiling, and presenting quality monitoring data in a format that gives production management and the quality team a clear, real-time picture of quality performance, emerging trends, and priority areas requiring immediate attention or corrective action
- Monitor operations that affect product quality and food safety — observing and evaluating production processes, equipment conditions, environmental controls, personal hygiene practices, and raw material handling in real time, and implementing preventive measures promptly when conditions or practices are identified that could create quality or food safety risks
- Inspect procedures throughout the full production cycle to ensure efficiency and compliance with quality standards — evaluating process adherence against approved standard operating procedures, identifying deviations, and coordinating immediate corrective action when production activities deviate from the established quality and food safety framework
HACCP, BRCGS, AIB & Food Safety Programme Management
- Implement and maintain Calo’s HACCP food safety management system — ensuring that hazard analyses are current and accurate, Critical Control Points are correctly identified and monitored, CCP monitoring records are completed accurately on schedule, and all HACCP documentation is maintained in audit-ready condition for regulatory inspection, BRCGS certification audit, or AIB International assessment
- Support compliance with BRCGS (Brand Reputation through Compliance Global Standards) and AIB International food safety standards — maintaining awareness of current standard requirements, supporting internal gap assessments against both standards, and contributing to the implementation of improvements that advance Calo’s compliance status and audit performance
- Implement and maintain food safety programmes including sanitation programmes, temperature monitoring logs, cleaning and disinfection schedules, pest control documentation, personal hygiene compliance records, and allergen management procedures — ensuring that all food safety programme elements are active, consistently applied, accurately documented, and regularly reviewed for effectiveness
- Ensure compliance with all local UAE governmental food safety and quality regulations applicable to Calo’s central kitchen and food production operations — maintaining current knowledge of Dubai Municipality and UAE food safety regulatory requirements, and proactively updating internal food safety procedures and compliance monitoring activities when regulatory requirements change
Supplier Quality Assurance Audits
- Conduct Supplier Quality Assurance (SQA) audits at Calo’s raw material and ingredient suppliers — evaluating supplier food safety management systems, hygiene standards, HACCP implementation, product quality controls, and regulatory compliance against Calo’s supplier quality requirements and applicable food safety standards
- Prepare detailed, structured SQA audit reports — documenting audit findings clearly, classifying non-conformances by severity, proposing required corrective actions, and sharing audit results with relevant internal stakeholders including procurement, operations, and quality management teams
- Follow up on supplier corrective actions identified through SQA audits — monitoring the implementation and effectiveness of agreed supplier improvements within required timeframes, and escalating persistent supplier quality non-conformances to management for procurement decision-making
- Maintain Calo’s supplier quality documentation — including approved supplier lists, supplier audit records, supplier quality performance data, and certificate of analysis records — ensuring that all supplier quality information is current, accurate, and accessible for internal quality management and external audit purposes
Customer Complaint Investigation, CAPA & Non-Conformity Management
- Investigate customer complaints related to product quality, food safety, or hygiene — following a structured investigation process that includes complaint logging, product trace and sample retention review, production record evaluation, process observation, and root cause analysis using systematic quality investigation methodology
- Investigate production non-conformities and quality defects — identifying recurring problems across materials, production processes, and finished products, conducting thorough root cause analysis to determine underlying systemic causes, and developing corrective and preventive action plans that address root causes rather than symptoms
- Support the implementation of corrective and preventive actions (CAPA) — coordinating with production, procurement, and operations teams to ensure that agreed CAPA actions are clearly assigned, implemented within required timelines, and verified as effective through follow-up quality monitoring or re-inspection
- Assure the reliability and consistency of production by monitoring processes and finished products against defined quality specifications — identifying quality defects and food safety issues promptly, recommending appropriate corrective actions, and tracking the resolution of identified quality issues through to verified closure
Quality Reporting, Audits & Documentation
- Maintain comprehensive records of quality reports, statistical reviews, inspection results, HACCP monitoring data, SQA audit findings, corrective action records, and all other quality management documentation — ensuring that all records are accurate, complete, correctly filed, and immediately accessible for internal management review, regulatory inspection, or certification audit
- Generate weekly and monthly quality performance reports and scorecards — presenting quality KPI data clearly and accurately, identifying trends in quality performance and food safety compliance, and providing management with the actionable quality intelligence needed to drive continuous improvement across Calo’s production operations
- Ensure all required internal audits, inspections, and quality activities are completed regularly, documented accurately, and submitted on time — maintaining the audit schedule, coordinating audit activities with production and operations teams, and preparing professional audit reports with clearly defined action plans
- Support the implementation of food quality initiatives, goals, and objectives — contributing quality expertise and operational insight to improvement projects that advance the overall quality performance, food safety compliance, and customer satisfaction outcomes of Calo’s food production operations
Food Safety Training & Quality Culture Development
- Train and educate production teams on food safety practices, HACCP principles, personal hygiene requirements, allergen awareness, cleaning and sanitation procedures, and any other food safety topics relevant to their operational roles — delivering training that is practical, engaging, and genuinely changes food safety behaviour across Calo’s fast-paced kitchen and production environment
- Support the implementation of policies and procedures that improve day-to-day operations — developing accessible, operationally relevant SOPs, food safety checklists, and quick reference guides that empower production team members to maintain food safety and quality standards independently and consistently
- Ensure work environments are maintained in safe and hygienic condition — conducting regular hygiene inspections of production areas, identifying and escalating environmental hygiene non-conformances, and monitoring the implementation of corrective actions that restore and maintain the hygienic production conditions that Calo’s food safety standards require
- Project a positive image of Calo to employees, customers, industry partners, and the community — serving as a genuine ambassador for Calo’s quality and food safety culture, demonstrating through professional conduct and consistent quality advocacy that the company’s commitment to making healthy food easy is grounded in an equally genuine commitment to making it safe
Qualifications & Requirements
Education
- Bachelor’s degree in Food Science, Microbiology, Chemistry, Biotechnology, Biological Sciences, or any other relevant food safety or life science discipline — a relevant degree is a mandatory qualification requirement for this Food Quality Specialist role at Calo
Experience Requirements
- Minimum 3–4 years of hands-on experience in Quality Assurance and Food Safety within food manufacturing, central kitchen, catering, or food production operations — this experience requirement is non-negotiable and reflects the operational depth and technical competence required to perform effectively as a Quality Specialist in Calo’s fast-paced food tech production environment
- Experience working in a fast-paced food production environment is highly preferred — candidates who have managed quality assurance responsibilities in high-speed, high-volume food manufacturing or central kitchen operations will adapt most quickly to Calo’s operational pace and quality demands
- Good understanding of AIB International (AIBI) and BRCGS food safety standards — familiarity with the audit requirements, documentation expectations, and operational standards of both frameworks is a significant advantage in this role
- Good knowledge of local food regulatory and statutory requirements applicable to food production in the UAE — familiarity with Dubai Municipality food safety standards and UAE food labelling and hygiene regulations is actively sought for this position
- Locally available candidates in Dubai or the UAE are preferred — though candidates from outside the UAE may be considered subject to visa availability
About Calo & Food Quality Careers in Dubai’s Food Tech Sector
Calo is one of the GCC’s most exciting and rapidly growing food technology companies — founded in Bahrain in November 2019 with a clear, compelling mission: making healthy easy. Through technology-enabled meal planning, subscription management, and central kitchen food production, Calo has quickly established itself as a trusted healthy eating brand across the GCC, serving thousands of customers in Bahrain, Saudi Arabia, Kuwait, and the UAE who rely on Calo to deliver nutritious, carefully prepared meals that make healthy living genuinely convenient. The quality and food safety of every meal Calo produces is foundational to the customer trust that drives this growth — making the Quality Specialist role one of the most strategically important positions in the organisation.
Dubai’s food technology and cloud kitchen sector has grown dramatically in recent years — with technology-enabled food production and delivery businesses investing heavily in the food safety systems, quality management capabilities, and regulatory compliance frameworks that responsible, scalable food production demands. For food quality and safety professionals, working in this sector offers an outstanding combination of operational diversity, regulatory challenge, and the professional satisfaction of contributing to a food business model that is genuinely improving the diets and health outcomes of the customers it serves.
Career Excellence: Join Calo as Food Quality Specialist in Dubai, UAE — where your HACCP expertise, BRCGS and AIB International knowledge, SQA audit capability, and passion for food safety excellence will protect the quality and safety of every healthy meal Calo delivers and advance your food quality assurance career within one of the GCC’s most mission-driven and commercially dynamic food technology companies.
Who Should Apply?
- UAE-Based Food Quality Assurance Specialists: With 3–4 years of QA and food safety experience in food manufacturing, central kitchen, or catering — holding a relevant Food Science, Microbiology, or Chemistry degree and familiar with HACCP, BRCGS, and AIB International standards — currently available in Dubai or the UAE
- Central Kitchen & Food Production QA Officers: With direct experience managing food safety and quality systems in a central kitchen, cloud kitchen, or high-volume food production environment — where speed, accuracy, and food safety discipline must all be maintained simultaneously
- BRCGS & AIB International Food Safety Professionals: With direct experience preparing for, supporting, or managing BRCGS and AIB International certification audits — bringing the standards knowledge and documentation discipline that Calo’s audit-ready quality management system requires
- Supplier Quality Audit Experienced QA Specialists: With hands-on SQA audit experience — comfortable planning and conducting supplier audits, preparing professional audit reports, and managing supplier corrective action follow-up across a diverse supplier base
- Food Tech & Healthy Food Industry Quality Professionals: Passionate about the intersection of food quality, food safety, and health-focused food production — ready to bring their QA expertise to a mission-driven food technology company that is making healthy eating genuinely accessible to GCC consumers at scale
Recently opened JOBS 👇🏻
Logistics Associate Jobs Dubai UAE 2026
Quality Controller Jobs Duqm Oman 2026
Laboratory Manager Jobs Jeddah 2026
Quality Officer Jobs Saudi Arabia 2026
