TASC Outsourcing is looking for an experienced and customer-focused Logistics Supervisor – Vehicle Operations to manage vehicle logistics in Dubai and lead a team of drivers. This is an immediate-start role for someone who enjoys keeping a fleet moving, measuring performance, and solving customer problems before they grow. As Logistics Supervisor, you’ll lead and supervise logistics drivers to meet operational and customer service targets; coordinate vehicle deliveries, collections, exchanges, and end-of-contract off-hires; make sure vehicles are ready and delivered on time, keeping turnaround time short and fleet ageing under control; manage daily fleet inventory and replacement vehicle tracking; coordinate service bookings and maintenance for key accounts; monitor operational KPIs and resolve customer queries and complaints; and drive team performance, process compliance, and continuous improvement. The role calls for a bachelor’s degree or equivalent, at least five years in the automotive industry, and at least two years in logistics operations and team management. Immediate joiners are preferred.
About the Operation — Vehicle Logistics in Dubai
Company: TASC Outsourcing
Location: Dubai, United Arab Emirates
Focus: Vehicle delivery, collection, maintenance, and fleet coordination
Customers: Key accounts requiring timely vehicle service
Start Date: Immediate joiners preferred
Logistics Supervisor Role — Fleet Operations & Team Leadership
Department: Vehicle Logistics Operations
Primary Focus: Vehicle deliveries, fleet readiness, driver team leadership
Scope: Daily fleet operations, service bookings, and customer complaints
Mission: Delivering fast, reliable vehicle service with excellent customer care
Logistics Supervisor Position Overview
The Logistics Supervisor role at TASC Outsourcing is the day-to-day leader of vehicle logistics in Dubai. You’ll run the operation that moves vehicles where they need to be, from delivery and collection through exchanges, end-of-contract off-hires, and maintenance visits. Your team of logistics drivers depends on clear direction, so you’ll set daily priorities, supervise the work on the road and in the yard, and hold the team to the operational and customer service targets the business has agreed. Speed matters in this work. You’ll coordinate every delivery and collection so that vehicles are ready when they’re needed, working to keep turnaround time as short as possible and preventing fleet ageing from building up. Visibility is essential. You’ll manage daily fleet inventory, track replacement vehicles, and keep operational reports current, so that managers can see exactly what is available and what is in transit. Service planning is part of the picture too. You’ll coordinate maintenance bookings and service activity for key accounts, balancing customer deadlines with workshop capacity. Customers will come to you when something goes wrong, and you’ll handle queries and complaints quickly and fairly, using the feedback to improve the process. Monitoring KPIs and MIS reporting help you spot trends early, and you’ll lead continuous improvement so that the team gets better at what it does week after week.
As Logistics Supervisor, you’ll build practical expertise in fleet management, vehicle logistics planning, customer service, and team leadership, while strengthening the reporting and problem-solving skills that a senior operations role demands. The ideal candidate holds a bachelor’s degree or equivalent qualification and brings at least five years of experience in the automotive industry, along with at least two years in logistics operations and team management. Strong leadership, communication, planning, and problem-solving skills are essential, as is experience in fleet management, customer service, and KPI or MIS reporting. Immediate availability is preferred. For automotive and logistics professionals in Dubai who want to lead a vehicle operations team, this role offers a practical and fast-moving step into supervision.
Why This Role Matters: As Logistics Supervisor in Dubai, you keep vehicles moving for customers who depend on them, lead and coach a team of drivers, cut turnaround time and protect fleet quality, resolve complaints in a way that keeps customers loyal, report on KPIs that drive better decisions, and build a supervisory career in automotive and vehicle logistics.
Key Responsibilities & Fleet Duties
Team Leadership & Driver Supervision
- Lead and supervise a team of logistics drivers
- Set daily priorities and delivery schedules
- Hold the team to operational and customer service targets
- Coach drivers on service standards and safe practice
- Manage driver performance and attendance
- Build a reliable and accountable driver team
Vehicle Deliveries & Collections
- Coordinate vehicle deliveries and collections
- Manage vehicle exchanges and replacements
- Oversee end-of-contract off-hires
- Ensure vehicles are ready and handed over on time
- Reduce turnaround time across the operation
- Prevent unnecessary fleet ageing
Fleet Inventory & Reporting
- Manage daily fleet inventory accurately
- Track replacement vehicles and their status
- Prepare operational reports for management
- Maintain fleet records and handover documentation
- Monitor vehicle availability across accounts
- Flag shortages before they affect customers
Maintenance & Service Coordination
- Coordinate service bookings for key accounts
- Schedule maintenance activities around customer needs
- Liaise with workshops on turnaround and capacity
- Track service completion against plans
- Keep vehicles road-ready between assignments
- Escalate maintenance delays early
Customer Service & Complaint Resolution
- Monitor and resolve customer queries promptly
- Handle complaints with clear and fair communication
- Ensure resolution meets service commitments
- Use complaint trends to improve the process
- Maintain strong relationships with key accounts
- Follow up with customers after resolution
KPIs, Compliance & Continuous Improvement
- Monitor operational KPIs across the team
- Ensure process compliance in daily operations
- Drive continuous improvement initiatives
- Analyze performance to find recurring issues
- Support MIS reporting requirements
- Share improvement ideas with management
Qualifications & Requirements
Education
- Bachelor’s degree in a relevant field
- Or an equivalent qualification
Experience
- Minimum 5 years of experience in the automotive industry
- At least 2 years of experience in logistics operations
- At least 2 years of experience in team management
- Experience in fleet management
- Experience in customer service
Skills
- Strong leadership and team management skills
- Clear communication with drivers and customers
- Planning and organizational skills
- Problem-solving under operational pressure
Reporting
- Experience with KPI reporting
- Experience with MIS reporting
- Ability to turn data into operational action
Career Development & Growth Opportunities
Professional Advancement
- Pathway toward Operations Manager or Fleet Manager roles
- Opportunity to lead larger driver teams and accounts
- Exposure to key account management in vehicle logistics
- Growth within a growing outsourcing business
Learning & Development
- Hands-on fleet and vehicle logistics management
- Leadership development through driver team supervision
- KPI and MIS reporting expertise
- Customer complaint and service recovery experience
About TASC Outsourcing — Vehicle Operations Excellence
TASC Outsourcing supports vehicle logistics operations in Dubai, managing delivery, collection, maintenance, and fleet coordination for customers who depend on dependable service. The team focuses on customer satisfaction, process compliance, and continuous improvement, and it values supervisors who can lead drivers, keep operations on schedule, and resolve issues quickly.
Career Excellence in Vehicle Logistics: Lead a vehicle operations team in Dubai, manage deliveries, collections, and off-hires, coordinate fleet maintenance for key accounts, report on KPIs that drive results, and build a supervisory career in automotive and fleet logistics across the UAE.
Who Should Apply?
- Automotive Professionals: With five or more years in the industry
- Fleet Coordinators: Ready for a supervisory role
- Logistics Team Leaders: Seeking vehicle operations experience
- Car Rental and Leasing Professionals: Moving into logistics leadership
- Customer Service Managers: With fleet operations interest
- Immediate Joiners in Dubai: Available to start right away
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