St. Regis, part of Marriott International, is hiring a Residences Butler Valet at its Palm Jumeirah, Dubai property, delivering personalized service and anticipatory attention to fulfill all guest needs, in the tradition of St. Regis’ signature Butler Service.
 About the Role — Signature Butler Service
Core Scope: Personalized, anticipatory service fulfilling all guest needs
Key Duties: VIP room preparation, guest escort, laundry coordination, pre-arrival communication
Location: Palm Jumeirah, Dubai
Cross-Team Collaboration: Front desk, Guest Services, Engineering, and reservations teams
Position Level: Non-Management, Full-Time
 Career Impact & Luxury Butler Service Opportunity
Strategic Location: Palm Jumeirah — one of Dubai’s most iconic luxury addresses
Brand Prestige: St. Regis’ signature Butler Service, a hallmark of the brand since 1904
Hands-On Guest Care: Anticipate and address guest needs before they’re even expressed
Career Growth: Begin a hospitality career within the global Marriott International portfolio
 Position Overview
The Residences Butler Valet provides personalized service and attention to fulfilling all guest needs, including delivering coffee and tea upon request, preparing notes on new arrivals, coordinating with the front desk to prepare VIP rooms, and being present upon guest check-in to anticipate their needs, in keeping with St. Regis’ legendary Butler Service tradition.
 Why This Role Matters: As Residences Butler Valet, you deliver coffee and tea upon request while preparing notes of new arrivals to communicate important preferences across the hotel, coordinate with the front desk to prepare VIP rooms and double-check every detail against guest expectations, escort early arrivals and VIPs to their rooms, being present at check-in to anticipate guest needs, complete butler flags entered by reservations, sales, and other departments, and send pre-arrival emails, work closely with Guest Services and Engineering on requests, and pick up and follow up on laundry requests, returning items to guests promptly in the spirit of anticipatory, bespoke service.
Key Responsibilities
Personalized Guest Service
- Deliver coffee and tea upon request and prepare notes on new arrivals
- Communicate important guest preferences to the entire hotel operation
VIP Room Preparation & Check-In
- Coordinate with the front desk to prepare VIP rooms and verify every detail
- Escort early arrivals and VIPs, being present at check-in to anticipate guest needs
Communication & Coordination
- Complete butler flags entered by reservations, sales, and other departments
- Send pre-arrival emails and coordinate with Guest Services and Engineering
Laundry & Guest Requests
- Pick up laundry requests from guests and follow up on delivery
- Return laundry to guests promptly
Qualifications & Requirements
Educational Requirements
- High school diploma or G.E.D. equivalent
Experience Requirements
- No related work experience required
- No supervisory experience required
Essential Skills
- Ability to welcome and acknowledge all guests according to company standards
- Ability to anticipate and address guests’ service needs
- Clear, professional communication skills, both spoken and written
- Ability to stand, walk, and lift up to 25 pounds for an extended period
 About St. Regis Hotels & Resorts
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service, delivered flawlessly by a team of gracious hosts through its signature Butler Service. In joining St. Regis, you join a portfolio of brands with Marriott International.
Career Excellence: Begin a career in signature Butler Service at one of Dubai’s most prestigious luxury addresses, within the globally renowned St. Regis and Marriott International portfolio.
Who Should Apply?
- Entry-Level Hospitality Candidates:Â With no prior experience required to start
- Guest-Focused Service Professionals:Â Passionate about anticipatory, personalized guest care
- Detail-Oriented Team Members:Â Comfortable coordinating across front desk, Engineering, and Guest Services
- Luxury Hospitality Enthusiasts:Â Interested in St. Regis’ signature Butler Service tradition
- Physically Active Candidates:Â Able to stand, walk, and assist guests throughout each shift
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