Church’s Texas Chicken, founded in San Antonio, Texas in 1952, with $1.8 billion system-wide sales and 1400+ locations in 25+ countries, is seeking a Senior Manager Quality Assurance & Commercialization for EMEA to ensure all food products meet brand standards, lead end-to-product commercialization from feasibility through market launch, oversee supplier compliance, conduct facility audits, and maintain rigorous quality assurance oversight across international food service supply chain.
About Church’s Texas Chicken – Global QSR Leader
Heritage: Founded 1952 in San Antonio, Texas – 70+ years of chicken excellence
Global Presence: 1400+ locations across 25+ countries with $1.8 billion system-wide sales
Signature Products: World famous Original & Spicy chicken, Tender Strips®, hand-made honey-butter biscuits
Two Brands: Church’s Texas Chicken and Texas Chicken operating worldwide
EMEA Regional Leadership Opportunity
Coverage Area: EMEA region including Dubai, Saudi Arabia, Egypt, and broader MENA markets
Strategic Role: Critical position ensuring quality across international food service supply chain
Travel Requirement: 50% travel within Middle East and Northern Africa countries
Growth Opportunity: Lead quality assurance for expanding global QSR brand in high-growth region
Position Overview
This Senior Manager Quality Assurance & Commercialization role plays critical role ensuring all food products meet brand standards, regulatory requirements, and operational expectations across international food service supply chain. You will lead end-to-product commercialization from feasibility through market launch, oversee supplier compliance, conduct facility audits, validate supplier capability, manage food safety programs, and support continuous improvement initiatives driving quality, consistency, and cost efficiency.
💡 Why This Role Matters: As Senior QA Manager at Church’s Texas Chicken, you ensure quality standards for iconic $1.8B global brand served in 1400+ locations worldwide, lead commercialization of new products and Limited Time Offers across 25+ countries, work with established QSR leader with 70+ years heritage, advance career in senior quality management role with international travel, and contribute to expansion of beloved chicken brand across EMEA region.
Primary Responsibilities
Quality Assurance & Supplier Plant Compliance
- Oversee supplier and processor plant compliance for all product categories ensuring food safety, quality assurance, regulatory compliance
- Conduct routine and risk-based facility audits including GMP, GHP, HACCP, traceability, sanitation practices
- Monitor supplier performance using KPIs, monthly QA reports, complaint data, foreign material incidents, yield deviations
- Maintain approved supplier lists including suppliers in-process, probation, or under increased monitoring
- Validate and track Halal certification compliance ensuring suppliers maintain certification
- Conduct product evaluations (sensory, physical, microbiological, shelf-life) through internal and third-party laboratories
New Product & LTO Commercialization
- Lead full commercialization workflow for new products and Limited Time Offers ensuring market-ready execution
- Translate R&D concepts into commercially viable products by finalizing specifications, BOMs, quality parameters
- Conduct feasibility reviews with suppliers confirming production capability, raw material sourcing, scalability
- Lead pilot tests, first production runs, scale-up activities validating product performance and food safety compliance
- Develop commercialization documentation including specifications, technical data sheets, production guidelines
- Manage end-to-end timelines across R&D, Supply Chain, Procurement, Marketing, Operations
Cross-Functional Leadership & Validation
- Partner with R&D, Supply Chain, Procurement, Operations ensuring products are commercially viable
- Attend production trials validating yields, sensory attributes, food safety parameters, spec adherence
- Conduct restaurant-level validation including cook-and-hold testing, equipment checks, operational execution
- Support Operations and Training teams developing product handling guides, cooking protocols, station job aids
- Lead post-launch reviews capturing learnings and driving continuous improvement
Education & Experience Requirements
Educational Requirements
- Bachelor’s Degree from accredited international university
- Minimum 5 years direct experience in Food Science, Food Technology, or Business with technical food manufacturing experience
Specific Experience Requirements
- 2+ years work experience with Food Science
- 3+ years work experience with Procurement
- Experience in quality assurance and commercialization in food service industry
- Supplier management and facility audit experience
Core Competencies Required
- Managing Execution: Prioritizes multiple projects using goals and detailed planning
- Critical Thinking: Analyzes complex issues objectively using data and experience
- Influencing Others: Persuades cross-functional partners and responds to objections effectively
- Project Management: Advanced skills managing multiple initiatives simultaneously
- Relationship Management: Builds strong relationships with internal and external stakeholders
- Problem Solving: Identifies actions to resolve technical and strategic QA challenges
Physical Requirements & Travel
- Must be able to perform essential functions with or without reasonable accommodation
- 50% travel within Middle East and Northern Africa countries
- Ability to conduct facility audits and restaurant-level assessments
- Support market visits across EMEA region
About Church’s Texas Chicken Legacy
Church’s Texas Chicken serves rich tradition of gracious Southern hospitality and freshly prepared, high-quality, authentic home-style fare helping families provide affordable, complete meals. With world famous Original and Spicy chicken, Tender Strips®, chicken sandwiches, classic sides, and hand-made honey-butter biscuits, Church’s has built $1.8 billion global business across 25+ countries since 1952.
Global Excellence: Join established QSR leader with 70+ years heritage offering senior management opportunity in expanding EMEA region.
Who Should Apply?
- Senior QA Professionals: With 5+ years food science experience and commercialization background
- Food Technology Managers: From QSR, food service, or FMCG with supplier management experience
- Quality Assurance Leaders: With international experience and facility audit expertise
- Commercialization Specialists: With new product launch and LTO development experience
- Food Science Graduates: Seeking senior management role with global QSR leader
Recently Opened JOBS👇
Laboratory Manager Jobs UAE 2026
Food Safety Hygiene Specialist Jobs Saudi Arabia 2026
R&D Product Manager Jobs Saudi Arabia 2026
Food Safety Officer Jobs Qatar 2026
Shift Supervisor Jobs UAE 2026 — Lipton Factory
