An established agricultural machinery dealership in Fyfield, United Kingdom is hiring an experienced and skilled Agricultural Service Technician on a permanent, full-time basis. Reporting directly to the Service Manager, this is a customer-facing, hands-on technical role covering the repair, maintenance, and diagnostics of agricultural and horticultural machinery and equipment. With a competitive salary, a company vehicle, 32 days annual leave, and overtime paid at time and a half, this is one of the most rewarding agricultural technician opportunities currently available in England.
About the Role — Agricultural Service Technician Fyfield
Employer Type: Agricultural machinery dealership covering sales and after-sales service across the designated area
Equipment Scope: Agricultural and horticultural machinery and equipment sold by the company’s sales department
Work Types: Chargeable, warrantable, and internal repair and maintenance jobs
Reporting Line: Direct report to the Service Manager
Reference: WS2318 — Permanent, Full-Time | Immediate start subject to notice period
Why This Is a Top Agricultural Technician Job in the UK
Company Vehicle: Fully provided company vehicle for all field service work — no personal vehicle costs
Generous Leave: 32 days annual leave including bank holidays — above the UK standard for trades roles
Overtime Pay: Overtime paid at time and a half upon completion of standard 39 hours — excellent earning potential
Comprehensive Benefits: Pension, sick pay scheme, life assurance, employee referral bonus, and staff discounts in Country Stores
Position Overview
The Agricultural Service Technician at Fyfield is a permanent, full-time field and workshop role covering the complete repair and maintenance of agricultural and horticultural machinery associated with the company’s sales operation. You will use the latest diagnostic software to identify faults and carry out repairs across chargeable, warranty, and internal job types — liaising directly with customers and suppliers as required. Working both independently in the field and as part of a team, you will need strong mechanical aptitude, a methodical approach to fault finding, and excellent customer service skills. This is a brilliant opportunity for a technically skilled, self-motivated individual who takes pride in their work and wants a stable, well-rewarded career in the UK agricultural sector.
Why This Role Matters: As Agricultural Service Technician at Fyfield, you are the first point of technical support for farmers and landowners who depend on their machinery to keep operations running every day — your expertise in diagnostics, repair, and customer service directly supports the productivity and livelihoods of the agricultural community you serve.
Key Responsibilities
Machinery Repair & Maintenance
- Carry out comprehensive repair and maintenance of agricultural and horticultural machinery and equipment associated with the company’s product portfolio
- Perform chargeable, warrantable, and internal repair jobs to the highest standard of quality and within agreed timeframes
- Apply practical mechanical skills and common sense when lifting or handling heavy machinery — using appropriate special tools and safety equipment as required
Fault Diagnosis & Diagnostic Software
- Use the latest diagnostic software tools to accurately identify faults across a wide range of agricultural and horticultural machinery types
- Carry out thorough pre-diagnosis assessments to determine root cause, ensure the correct repair pathway is selected, and minimize repeat visits
- Stay up to date with technical bulletins, software updates, and manufacturer diagnostic procedures relevant to the company’s equipment range
Customer Service & Supplier Liaison
- Provide excellent, professional customer-facing service to farmers, landowners, and operators — representing the company with courtesy and expertise at every interaction
- Liaise with customers directly to communicate diagnosis findings, repair timelines, and costs in a clear and professional manner
- Coordinate with suppliers as required for parts sourcing, technical guidance, and warranty claim support
Health & Safety Compliance
- Adhere strictly to all health and safety practices and procedures at all times — both in the workshop and during field service visits
- Maintain a safe, clean, and well-organized working environment in line with company and industry health and safety requirements
- Maintain a good general level of health and fitness to support the physical demands of the role, including lifting and working with heavy machinery
Essential Skills & Requirements
- Agricultural Experience: Proven hands-on experience within the agricultural or horticultural machinery industry is strongly advantageous
- Diagnostic Skills: Ability to diagnose faults accurately using modern diagnostic software across a variety of agricultural machinery types
- Repair Capability: Demonstrated ability to repair and maintain agricultural and horticultural machinery and equipment to a high standard
- Manual Handling: Physically capable of lifting heavy machinery with common sense application of special tools and lifting aids
- Independent Working: Comfortable and confident working alone on field service jobs using own initiative without close supervision
- Teamwork: Equally effective as part of a workshop team — collaborative, communicative, and supportive of colleagues
- Customer Focus: Excellent customer service skills essential — this is a customer-facing role requiring a professional and approachable manner
- Driving License: Full clean UK driving license is mandatory for this role due to the company vehicle and field service requirements
- Presentation: Good general appearance and self-motivated attitude with a commitment to representing the company professionally at all times
Who Should Apply?
- Agricultural Technicians: With hands-on farm machinery repair and diagnostic experience looking for a permanent UK role with a company vehicle
- Agricultural Engineers: From dealership, manufacturer, or contractor backgrounds ready to join a customer-focused after-sales team in Essex
- Horticultural Machinery Specialists: With experience maintaining and repairing grounds care or horticultural equipment alongside agricultural machinery
- Diagnostic Software Users: Experienced in computerized fault diagnosis across tractors, implements, or related agricultural equipment
- Self-Motivated Field Technicians: Comfortable working independently in customers’ environments with a clean driving license and excellent professional presentation
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