Emirates Flight Catering (EKFC) — the world-class airline catering operation supporting Emirates (EK), Fly Dubai (FZ), and Other Airlines (OAL) — is seeking a passionate and experienced Assistant Manager, Standards & Specifications to join its global airline team in Dubai. This strategic role is responsible for managing Material Resource Planning (MRP) and ingredient forecasting across EK Economy, EK Premium, FZ, OAL, the Central Production Kitchen (CPK), and all lounges, events, and festive menus. You will also lead master data management including item codes and Bill of Materials (BOM), enforce food product standards, and ensure compliance with ISO 9001:2008 quality management requirements.
About EKFC — Emirates Flight Catering, Dubai
Organization: Emirates Flight Catering (EKFC) — world-class airline catering operation serving EK, FZ, OAL, CPK, lounges, events, and festive menus
Role Scope: MRP, ingredient forecasting, master data management, BOM validation, ISO 9001 compliance, and standards enforcement
Key Systems: CAT 360 digital platform for passenger forecast analysis · ERP system for MRP and master data · MS Office Suite
Standards: ISO 9001:2008 quality management standards — with 6+ years ISO 9001 experience required
Airlines Served: Emirates Economy, Emirates Premium, Fly Dubai, Other Airlines (OAL), CPK, commercial F&B services
Why This Role at EKFC Is a Career-Defining Opportunity
World-Class Brand: Emirates Flight Catering is one of the most prestigious airline catering operations globally — supporting one of the world’s most admired airlines
Strategic Scope: Lead MRP and forecasting across multiple airline brands, production units, lounges, events, and festive menus simultaneously
Technology-Driven: Work with the CAT360 digital platform, advanced ERP systems, and data analytics to drive world-class production planning outcomes
Career Impact: Senior-level influence over ingredient planning, master data integrity, BOM management, and quality compliance at a genuinely global scale
Position Overview
As Assistant Manager, Standards & Specifications at Emirates Flight Catering in Dubai, you will sit at the intersection of supply chain planning, food production standards, and data management — playing a pivotal role in ensuring that the right ingredients are available, in the right quantities, at the right time, for every meal produced across EKFC’s extensive airline catering operation. From preparing Estimated Monthly Consumption (EMC) reports and running MRP processes using CAT360-derived passenger forecasts, to leading the Standards and Specifications team in creating and managing item codes and BOMs, developing SOPs, conducting feasibility studies, and enforcing ISO 9001:2008 compliance, this role demands technical precision, strong leadership, and the ability to manage complex, multi-airline planning operations in one of the world’s most demanding food production environments.
Why This Role Matters: As Assistant Manager, Standards & Specifications at Emirates Flight Catering, your ingredient planning accuracy and master data integrity directly determine whether millions of airline meals are produced on time, to specification, and without supply interruption — for some of the world’s most discerning airline passengers. Every EMC you prepare, every BOM you validate, and every MRP cycle you run is a direct contribution to the seamless, world-class inflight dining experience that Emirates and its partner airlines are globally celebrated for. In a catering operation of this scale and complexity, your role is genuinely critical to operational excellence.
Key Result Areas
Ingredient Forecasting & Estimated Monthly Consumption
- Prepare and distribute Estimated Monthly Consumption (EMC) reports for raw ingredients across EK Economy, EK Premium, FZ, OAL, CPK, and all lounges, events, and festive menus to Supply Chain, Sourcing Solutions, and Culinary stakeholders
- Ensure all EMC outputs are accurate, timely, and aligned with current production schedules, menu rotations, and seasonal volume changes — preventing supply shortages across the operation
- Develop and maintain buffer standards based on historical consumption data and demand variability analysis — providing a safety net against supply disruptions in the production flow
- Analyze passenger forecasts using the CAT360 digital platform, incorporating historical data trends to continuously refine buffer standards and improve forecasting accuracy across all airline clients
Material Resource Planning — CAT360, ERP & Multi-Airline Operations
- Run the full Material Resource Planning (MRP) system for EK Economy, EK Premium, OAL, Fly Dubai, Lounges, CPK, and commercial F&B services — ensuring optimal raw material procurement and uninterrupted production flow
- Verify the accuracy of CAT360-generated forecasts and master data regularly — providing timely coaching and guidance to the planning team to ensure alignment with multi-airline production requirements
- Supervise the daily flight schedule and master data management — including meal presentation details, airline specifications, menu rotation cycles, and loading scales — coordinating with EK In-Flight Services (IFS) and internal stakeholders
- Proactively identify and resolve MRP exceptions, forecast deviations, and data discrepancies to prevent production delays, waste, and procurement inefficiencies across the operation
Master Data Management — Item Codes, BOM & Yield Management
- Lead the Standards and Specifications team in creating and managing comprehensive master data — including item codes and Bill of Materials (BOM) — for Flight Catering Solutions (FCS) across all airline clients
- Enforce rigorous food product standards through disciplined BOM analysis, ensuring all ingredient specifications, portion sizes, and yield assumptions are accurate and current
- Implement timely yield management through ongoing BOM review and operational adjustments that reflect actual kitchen yields, recipe changes, and ingredient substitutions
- Validate master data accuracy through systematic review processes — ensuring item codes, BOMs, and specifications are aligned with financial records and production requirements for accurate cost reporting
SOPs, ISO 9001:2008 Compliance & Team Training
- Develop and implement Standard Operating Procedures (SOPs) for planning and forecasting processes — ensuring all team activities are governed by clear, documented, and consistently followed operational standards
- Conduct team training on planning SOPs, system processes, and quality standards — building team capability and ensuring consistent, high-quality operational performance across the Standards and Specifications function
- Ensure full compliance with EKFC’s quality policy and ISO 9001:2008 standards by monitoring department performance and implementing corrective measures when quality benchmarks are not met
- Lead cost-benefit projects by conducting feasibility studies, cost comparison analyses, and product specification reviews to optimize resource allocation, improve operational efficiency, and support strategic business decisions
Qualifications & Requirements
Educational Requirements
- Bachelor’s degree in Hospitality Management, Food Science, or a related discipline — required for this Assistant Manager role at Emirates Flight Catering
- Certification in Supply Chain Management, Master Data Management, or Material Resource Planning (MRP) is preferred and will be given priority consideration
- ISO 9001:2008 certification training or relevant quality management training is preferred — candidates with active ISO 9001 credentials are strongly encouraged to apply
Experience Requirements
- Minimum 6 years of professional experience in a mass food production environment, with demonstrated expertise in production planning, ingredient forecasting, or specifications management
- 6+ years of ISO 9001 experience is a specific requirement for this role — candidates must be able to demonstrate active, hands-on ISO 9001:2008 compliance management experience
- Previous experience using an ERP system within the Hospitality or Food Service industry — particularly for MRP, master data management, or BOM administration
Skills & Competencies
- Proven ability to lead, coach, and mentor planning teams — fostering collaborative working practices and a culture of adherence to best processes and quality standards
- Proficiency in the full MS Office Suite, with particular strength in Excel for data analysis, consumption tracking, and planning modelling
- Strong interpersonal, verbal, and written communication skills for effective engagement with internal teams, EK In-Flight Services, Supply Chain, Culinary, and external airline client stakeholders
- High level of accuracy and attention to detail in maintaining master data, BOMs, and specifications — where errors have direct financial and operational consequences
About Emirates Flight Catering — World-Class Airline F&B Excellence
Emirates Flight Catering (EKFC) is one of the world’s most recognized and respected airline catering companies — operating at the heart of Dubai International Airport and serving some of the world’s most demanding airline clients, including Emirates (EK), Fly Dubai (FZ), and a portfolio of Other Airlines (OAL) alongside its own Central Production Kitchen (CPK), lounges, and commercial F&B services. With a commitment to delivering world-class quality, innovation, and operational excellence across millions of meals every year, EKFC offers ambitious food production and planning professionals a genuinely exceptional platform to build a meaningful, high-impact career at the intersection of airline operations, supply chain management, and culinary excellence. This is a rare opportunity to take a senior planning and standards leadership role within an organization that truly defines what world-class airline catering looks like — in one of the world’s most dynamic aviation hubs.
Apply Now: Join Emirates Flight Catering’s Standards & Specifications team and bring your MRP expertise, master data precision, and ISO 9001 leadership to one of the most prestigious airline catering operations in the world.
Who Should Apply?
- Food Production Planning Managers: With 6+ years in mass food production environments and strong MRP, ingredient forecasting, and EMC preparation experience in airline catering or large-scale F&B operations
- ISO 9001 Quality Management Professionals: With 6+ years of active ISO 9001:2008 compliance experience and a track record of SOP development, team training, and quality performance monitoring
- Master Data & BOM Specialists: With proven ERP-based master data management, item code administration, and Bill of Materials validation experience in a hospitality or food production environment
- Airline or Hospitality Supply Chain Planners: With experience in multi-brand, multi-product food planning — including supplier coordination, yield management, and CAT360 or equivalent digital forecast platform usage
- MRP / Supply Chain Certified Professionals: Holding CPIM, CSCP, or equivalent supply chain or MRP certifications and looking for a senior planning leadership role within one of the world’s most respected airline catering organizations
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