The Food & Beverage team at Rosewood Abu Dhabi is hiring a Captain to play a key leadership role on the restaurant floor, overseeing day-to-day operations, guiding and developing service associates, and ensuring every guest receives attentive, personalized, and consistent service in line with Rosewood and LQA standards.
About the Team — Rosewood’s F&B Culture
Team Mission: Delivering exceptional dining experiences through refined service and genuine hospitality
Reporting Line: Reports to the Assistant Manager – Outlet
Standards: Rosewood and LQA (Leading Quality Assurance) service standards
Brand Purpose: Creating a future where people and place enrich one another
Brand Philosophy: “We answer The Calling. Together, we Make the Place.”
 Career Impact & Luxury F&B Leadership Opportunity
Strategic Location: Abu Dhabi — home to one of Rosewood’s flagship luxury properties
Leadership Scope: Act as a key link between management and service associates
Global Mobility: Global career opportunities within Rosewood’s international portfolio
Career Growth: Learning and development opportunities supporting long-term hospitality careers
Position Overview
As a Captain, you will oversee the day-to-day flow of restaurant operations, ensuring every guest receives attentive, personalized, and consistent service. You will lead by example, maintaining service excellence, supporting team performance, and acting as a key link between the management team and service associates, with your ability to inspire the team and anticipate guest needs contributing directly to the outlet’s success.
Why This Role Matters:Â As Captain at Rosewood Abu Dhabi, you lead restaurant floor operations during service, ensuring exceptional guest experiences aligned with Rosewood and LQA standards, conduct team briefings and coordinate floor assignments to maintain seamless service flow, coach and develop service associates, fostering a culture of continuous improvement, proactively monitor guest satisfaction and manage service recovery when needed, support outlet performance through scheduling, inventory awareness, and revenue opportunities, and enjoy a thoughtfully designed benefits package including medical coverage, complimentary room nights, and global career opportunities within one of hospitality’s most respected luxury brands.
Key Responsibilities
Floor Leadership & Service Excellence
- Lead and support restaurant operations during service, ensuring exceptional guest experiences and adherence to Rosewood and LQA standards
- Conduct team briefings, manage floor assignments, and coordinate service flow
Team Coaching & Development
- Coach, train, and guide service associates, fostering a culture of continuous improvement and accountability
Guest Experience & Service Recovery
- Monitor guest satisfaction, proactively address concerns, and ensure effective service recovery when required
- Maintain high standards of cleanliness, presentation, product knowledge, and operational readiness
Operational & Revenue Support
- Support outlet performance through effective scheduling, inventory awareness, and attention to revenue opportunities
🎓 Qualifications & Requirements
Experience Requirements
- Supervisory experience within a restaurant or luxury hospitality environment
- Solid understanding of restaurant operations, service standards, and POS systems
Essential Skills
- Passion for food, beverages, and creating memorable guest experiences
- Strong leadership skills with a passion for motivating and developing team members
- Excellent organizational abilities, thriving in a fast-paced operational environment
- Fluent English communication; additional language skills are an advantage
About Rosewood Hotel Group
We are driven to create a future where people and place enrich one another, wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, Rosewood Hotel Group curates extraordinary moments and honors the soul of every place along its journey. As part of the team, associates enjoy a thoughtfully designed benefits package including medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave.
Career Excellence: Lead restaurant floor operations at one of the world’s most respected luxury hospitality brands, with genuine global career growth and industry-leading benefits.
Who Should Apply?
- Restaurant Supervisors & Captains:Â With experience in luxury hospitality environments
- F&B Team Leaders:Â Passionate about coaching and developing service teams
- Fine Dining Professionals:Â Comfortable with fast-paced, high-standard operational environments
- Guest Experience Specialists:Â Skilled in service recovery and guest satisfaction management
- Career Hospitality Professionals:Â Seeking global growth within a leading luxury brand
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