Watania, a food manufacturing company based in Saudi Arabia, is hiring a Quality Supervisor to lead and supervise all quality control operations across the production facility. This role is responsible for implementing and verifying HACCP plans, managing ISO 22000, ISO 9001, and BRC systems, ensuring compliance with Saudi regulatory requirements including SFDA, SASO, and BALADIA, leading CAPA investigations, and driving KPIs including zero foreign matter, zero product recall, and 100% product traceability.
About This Quality Supervisor Opportunity — Watania, Saudi Arabia
Standards Scope: ISO 22000, ISO 9001, ISO 14001, BRC, HACCP, TQM, GMP, and 5S across the food manufacturing facility
Regulatory Framework: SFDA (Saudi Food and Drug Authority), SASO, and BALADIA compliance requirements for the Saudi market
QMS Ownership: Full implementation and management of the Quality Management System across production, finished goods, suppliers, and packaging
KPI Targets: Zero foreign matter, zero product recall, 100% product release, 100% traceability, and 50% reduction in customer complaints year-on-year
Quality Leadership Impact & Career Opportunity
Team Supervision: Plan QC staff duty schedules, assign responsibilities, and supervise monitoring of all process parameters and product conformity
Cross-Functional Collaboration: Work with production, marketing, research, and procurement teams on quality-related programs and artwork approvals
Audit Leadership: Conduct product, company, system, compliance, and surveillance audits to maintain and improve product quality
Career Growth: Build a senior quality management career within an established Saudi food manufacturing organization with a comprehensive regulatory compliance framework
Position Overview
This Quality Supervisor role at Watania in Saudi Arabia is responsible for supervising staff monitoring of all process parameters and finished product conformity, reviewing process control checklists, implementing and verifying HACCP plans and quality manuals, leading CAPA investigations for customer complaints and non-conformities, managing ISO 22000, ISO 9001, and BRC systems, ensuring SFDA, SASO, and BALADIA regulatory compliance, planning QC staff schedules, preparing purchase requisitions for quality resources, and supporting the Quality Manager across all quality-related programs and activities.
Why This Role Matters: As Quality Supervisor at Watania Saudi Arabia, you directly protect consumer safety by driving zero foreign matter and zero product recall across all finished products, implement and verify HACCP plans, quality manuals, recall programs, traceability drills, GMP, and 5S compliance across the production facility, ensure full regulatory compliance with SFDA, SASO, and BALADIA — the key Saudi food regulatory bodies — across all product and packaging approvals, lead root cause analysis and CAPA investigations for customer and consumer complaints, driving a targeted 50% annual complaint reduction, and build a senior quality operations career within a food manufacturer that measures performance against clear, demanding KPIs.
Key Responsibilities
Process Monitoring & Quality Control Supervision
- Supervise staff in monitoring all process parameters and conformity of finished products to specifications
- Review all process control checklists and submit reports to the Quality Manager for review on a scheduled basis
- Plan QC staff work duty schedules and responsibilities to ensure continuous quality coverage
HACCP, QMS & Standards Implementation
- Implement and verify HACCP plans, Quality Manual, Recall Program, traceability drills, product coding, labeling, and tagging systems
- Implement and create new systems for ISO 22000, ISO 9001, and BRC as directed by management
- Drive continuous improvements, 5S, GMP, and hygiene compliance across the production facility
Regulatory Compliance — SFDA, SASO & BALADIA
- Ensure compliance with regulatory and statutory requirements including SFDA, SASO, and BALADIA
- Assist in training the team on Food Safety, SFDA/SASO/BALADIA requirements, and implementation of applicable standards
- Work with marketing and research teams on the approval of artworks and designs of packaging materials in line with regulatory standards
Complaint Management, CAPA & Non-Conformance
- Analyze and review customer and consumer complaints, non-conformities, and feedback
- Conduct root cause investigation and lead CAPA implementation review to prevent recurrence
- Collaborate with other departments regarding any quality-related issues and coordinate corrective actions
Audits, Reporting & Quality Resources
- Maintain and improve product quality by conducting product, company, system, compliance, and surveillance audits
- Prepare and review quality-related reports and submit to the Quality Manager on a scheduled basis
- Prepare purchase requisitions for all quality-related resources needed across the QC function
Key Performance Indicators
- Zero foreign matter issues on all finished products
- 50% reduction in customer and consumer complaints compared to the previous year
- 100% product release against specification
- Zero product recall
- 100% product traceability
- 100% closure of all pest control management-related issues
- 100% supplier evaluation completion
Qualifications & Requirements
Educational Requirements
- B.S. Degree in Food Science, Chemistry, Chemical Engineering, or a related discipline from an accredited university
Required Training & Certifications
- HACCP (all levels)
- ISO 22000, ISO 9001, ISO 14001
- BRC (British Retail Consortium) food safety standard
- TQM (Total Quality Management)
Experience Requirements
- Minimum 6 years of experience in a similar quality position within the food industry
- Detailed knowledge and track record of successful QMS implementation in food manufacturing
- Certification and hands-on experience in HACCP Hazard Analysis and Critical Control Points
Technical & Communication Skills
- Excellent knowledge of quality programs with proven ability to write quality plans
- Ability to multitask and manage multiple projects concurrently
- Strong written, verbal, and interpersonal communication skills
- Strong Microsoft Office skills including Word, Excel, and reporting tools
About Watania
Watania is a food manufacturing company based in Saudi Arabia operating a comprehensive quality management framework aligned with ISO 22000, ISO 9001, BRC, HACCP, TQM, GMP, and 5S standards. The Quality Supervisor plays a central role in maintaining compliance with Saudi food regulatory requirements from SFDA, SASO, and BALADIA, while driving industry-leading KPIs including zero foreign matter, zero product recall, 100% traceability, and year-on-year reductions in customer and consumer complaints.
Career Excellence: Lead quality operations at a Saudi food manufacturer where your HACCP expertise, ISO knowledge, and commitment to zero-defect outcomes directly protect consumers and advance the company’s quality reputation.
Who Should Apply?
- Food Quality Supervisors with ISO & BRC Experience: With 6+ years in food manufacturing QC, HACCP implementation, and ISO 22000/9001/BRC system management
- SFDA & SASO Compliance Specialists: Familiar with Saudi regulatory requirements for food safety, labeling, packaging approvals, and product release
- HACCP & CAPA Leaders: Experienced in root cause analysis, non-conformance management, and driving measurable reductions in customer complaints
- Food Science & Chemistry Graduates: With QMS writing ability, audit leadership experience, and a strong track record of zero-defect quality outcomes
- Saudi Arabia-Based QC Professionals: Ready to take ownership of challenging KPIs including zero recall, zero foreign matter, and 100% traceability in a demanding food production environment
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