EKFC — one of the UAE’s most respected food and beverage operations — is hiring an Assistant F&B Manager to support the management of food safety, lounge operations, team performance, and guest experience excellence across its UAE facilities. This role ensures compliance with HACCP, ISO 9001:2015, and UAE government food safety regulations, drives staff training and operational efficiency, and partners with the F&B Manager to deliver outstanding, personalised food and beverage experiences to luxury-level guests and customers.
About the Role — Assistant F&B Manager UAE
Organisation: EKFC — a leading UAE food and beverage and catering operation
Environment: Luxury lounge and high-end F&B operations — 5-star service standards
Compliance Scope: HACCP, ISO 9001:2015, EKFC safety standards, UAE government food safety regulations
Team Leadership: Manpower planning, on-the-job training, staff performance monitoring, cost management
Guest Focus: Personalised F&B experience design, customer complaint resolution, continuous service improvement
Career Opportunity & Why This Role in UAE
Luxury Environment: 5-star hospitality and lounge management experience within a reputable UAE F&B operation
Leadership Pathway: Clear career development track from Assistant F&B Manager toward F&B Manager level
Standards Ownership: Full accountability for ISO 9001, HACCP, and UAE food safety compliance across operations
Growth Sector: UAE’s hospitality and F&B sector among the fastest-growing in the world in 2026
Position Overview
The Assistant F&B Manager at EKFC UAE is a dynamic, customer-focused hospitality leadership role spanning food safety compliance, lounge operational management, menu development support, staff training, and service excellence delivery. You will ensure full adherence to the company’s safety management system, HACCP requirements, hygiene policies, and ISO 9001:2015 quality standards, while simultaneously managing staff costs, resolving customer complaints, analysing guest feedback, and collaborating with the production department on menu implementation and food quality standards. This role demands an experienced hospitality professional who combines luxury service delivery expertise with the operational discipline required to manage compliance, teams, and performance in one of the UAE’s most demanding F&B environments.
Why This Role Matters: As Assistant F&B Manager at EKFC UAE, you are a central pillar of the guest experience and food safety operation. You will protect every guest’s wellbeing through HACCP-compliant food handling and hygiene standards that meet UAE regulatory requirements, deliver personalised luxury F&B experiences that drive guest satisfaction, loyalty, and repeat business, develop staff into confident food safety and service professionals through structured on-the-job training, support the F&B Manager in creating innovative beverage menus and F&B concepts that enhance the lounge experience, and build a meaningful leadership career in one of the UAE’s most respected and standards-driven hospitality organisations.
Key Responsibilities
Food Safety, HACCP & Regulatory Compliance
- Ensure full compliance with the company safety management system, HACCP requirements, and hygiene policies — aligned with EKFC safety standards and UAE government food safety regulations
- Apply the Quality Policy and Quality Management System established in accordance with ISO 9001:2015 international standards across all department work procedures
- Maintain a safe and compliant working environment for all staff, contractors, suppliers, and customers at all times throughout F&B operations
- Reflect EKFC’s Quality Policy in every operational decision — ensuring food safety and quality are embedded in the daily culture of the F&B team
Staff Management, Training & Cost Control
- Assess manpower requirements and implement effective on-the-job orientation and training programmes that prepare staff to perform at the highest operational standard
- Monitor individual and team performance consistently — implementing performance improvement plans and recognition practices that maintain operational excellence
- Manage staff costs including overtime and unplanned absences — ensuring cost-efficient operations without compromising service or safety standards
- Monitor lounge operational efficiency continuously — identifying performance issues and implementing solutions that measurably improve F&B outcomes
Menu Development & Production Coordination
- Coordinate with the production department regarding menu changes, implementation, food presentation standards, and other kitchen-related matters to ensure outstanding food quality
- Support the F&B Manager in proposing and developing new beverage menus and innovative F&B concepts that enhance the guest experience and drive revenue growth
- Ensure all food served meets the highest quality standards in terms of taste, presentation, temperature, and portion consistency for every guest
- Stay current with F&B trends, guest preferences, and market innovations — bringing fresh ideas to menu planning and concept development discussions
Guest Experience & Complaint Resolution
- Investigate and resolve customer complaints about food quality and/or service — taking immediate, professional remedial actions that protect guest satisfaction and brand reputation
- Analyse customer feedback systematically to identify service improvement opportunities — recommending and supporting implementation of concrete enhancement actions
- Create personalised F&B experiences that anticipate guest needs and exceed expectations at every touchpoint of the luxury lounge and dining experience
- Proactively identify emerging customer needs and continuously raise service standards to stay ahead of guest expectations in a competitive luxury hospitality environment
Records, Inventory & Operational Administration
- Maintain accurate operational records, inventory management documentation, and compliance reporting in accordance with EKFC procedures and ISO 9001:2015 requirements
- Apply strong organisational and multitasking skills to manage simultaneous F&B priorities — from training schedules to compliance checks to guest service delivery
- Ensure all established procedures and guidelines are followed precisely across every area of F&B operations under supervision
- Collaborate cross-functionally at all levels — working effectively with production, operations, safety, and management teams to deliver integrated F&B excellence
Qualifications & Requirements
Education
- Bachelor’s Degree in Hospitality Management, Hotel Management, or a closely related field — essential for this management-level F&B role
- Additional certifications in food safety, HACCP, or luxury hospitality service standards are a valuable professional advantage
Experience Requirements
- Minimum 6 years of experience in the hospitality industry — with at least 1 year in a managerial role within a 5-star hotel or luxury restaurant environment
- Demonstrated experience and understanding of luxury hotel and stand-alone restaurant F&B operations at a senior level
- Knowledge of food safety regulations, hygiene protocols, HACCP implementation, and ISO 9001 quality management systems in a hospitality context
- Proven track record of achievements in food quality management, cost control, and guest satisfaction improvement
Essential Skills
- Proficiency in spoken and written English — essential for daily guest interaction, team communication, and regulatory documentation
- Self-motivated with sound leadership skills — able to inspire, guide, and hold a diverse hospitality team accountable to consistent excellence
- Strong opportunity identification instincts and a high level of commitment to continuous improvement and operational adaptability
- Ability to collaborate cross-functionally at all levels — including positive conflict management, team-based problem resolution, and stakeholder engagement
- Competency in Microsoft Office applications — for reporting, scheduling, inventory management, and operational documentation
Compliance Standards — EKFC UAE F&B Operations
- HACCP — Hazard Analysis Critical Control Points compliance across all food handling and service operations
- ISO 9001:2015 — Quality Management System applied across all F&B department procedures and work instructions
- UAE Government Food Safety Regulations — full compliance with all applicable local regulatory requirements
- EKFC Safety Standards — company-specific safety management system for staff, contractors, and customers
About EKFC & F&B Management Careers in the UAE
The UAE’s luxury hospitality and food and beverage sector is one of the most competitive and rewarding in the world — with world-class 5-star hotels, premium airline lounges, and exclusive dining concepts setting internationally benchmarked service standards every day. EKFC is a respected name at the heart of this ecosystem, operating to the highest food safety, hygiene, and quality standards across its UAE F&B operations. The Assistant F&B Manager role represents a genuine opportunity to step into leadership within this demanding and rewarding environment — with full ownership of compliance, team development, and guest experience excellence.
Career Excellence: Join EKFC in the UAE and build a luxury F&B management career where food safety standards, guest experience excellence, and team leadership all come together — in one of the world’s most exciting hospitality markets.
Who Should Apply?
- Hospitality Graduates with 6+ Years Experience: Including at least 1 year in an F&B management role within a 5-star hotel or luxury restaurant in UAE or GCC
- HACCP-Trained F&B Supervisors: Ready to step up to an Assistant Manager level role with full compliance and team leadership responsibility in UAE
- Luxury Lounge or Hotel F&B Professionals: With ISO 9001 quality system experience and a strong track record in guest satisfaction and service excellence
- Food Safety Compliance Managers in Hospitality: With catering or food manufacturing backgrounds who want to transition into a luxury F&B leadership role in the UAE
- Experienced F&B Team Leaders: Passionate about menu innovation, guest experience personalisation, and developing high-performing hospitality teams in 5-star UAE environments
Recently opened JOBS 👇🏻
Assistant Manager Standards & Specifications Jobs Dubai 2026
QHSE Supervisor Jobs Kuwait 2026
Quality Supervisor Jobs Saudi Arabia 2026
Regional QHSE Coordinator Jobs Hail Saudi Arabia 2026
