Pearl Polyurethane Systems is seeking an experienced and visionary Head of Quality Control in the UAE to lead quality governance across global operations, serving as the technical authority and Voice of Customer for product quality across Pearl Group while establishing a world-class quality management framework across multiple manufacturing sites.
About the Role – Global Quality Governance Leadership
Core Focus: Designing, implementing, and maintaining the Group Quality Management System
Governance Scope: Quality strategy, risk management, exceptions, trends, and systemic improvements
Compliance Standards: ISO 9001 certification maintenance across all manufacturing sites
Data-Driven Approach: SPC, trend analysis, and group-wide quality KPI monitoring
Future Growth: Expansion into EHS, Product Stewardship, REACH, and GHS Compliance
🇦🇪 UAE Quality Leadership Opportunity & Pearl’s Vision
Strategic Location: United Arab Emirates – regional base for Pearl Group’s global manufacturing operations
Strategic Influence: Shape the future Quality Management System of Pearl Group
Cross-Site Impact: Influence strategic quality decisions at a multi-site global level
Career Growth: Path toward integrated Quality, EHS, and Product Stewardship leadership
Position Overview
This Head of Quality Control role at Pearl Polyurethane Systems in the UAE involves owning and maintaining the Pearl Group QA/QC Policy, PPS-QC test methods, and controlled-document framework, while maintaining ISO 9001 certification across all sites. You will lead organizational readiness for audits, develop the Site QC Competency Matrix, monitor group-wide quality KPIs including customer complaints and OOS frequencies, apply SPC and trend analysis, lead Management of Change quality reviews, own customer complaint investigations and CAPA implementation, and plan and lead the annual internal audit program.
Why This Role Matters: As Head of Quality Control at Pearl Polyurethane Systems in the UAE, you serve as the technical authority and Voice of Customer shaping quality outcomes across a growing global manufacturing organization, build and lead a world-class Quality Management System spanning multiple international sites, apply advanced statistical process control and CAPA methodologies to drive systemic quality improvements, influence strategic decisions and compliance culture without direct reporting authority across functions, and position yourself at the forefront of an evolving integrated Quality, EHS, and Product Stewardship function within the global chemical industry.
Key Responsibilities
Quality Management System & Governance
- Own and maintain the Pearl Group QA/QC Policy and test methods
- Maintain ISO 9001 certification and ensure continual compliance across all sites
- Lead organizational readiness for customer, certification, and third-party audits
- Ensure consistency of quality standards and test methodologies across locations
- Review and reconcile site-level quality deviations
Site QC Capability & Competency Development
- Develop and maintain the Site QC Competency Matrix
- Define certification requirements for technicians across products and test methods
- Lead certification and re-certification programs for QC personnel
- Standardize QC onboarding, training, and competency assessments across sites
Quality Data, Trends & Escalation Management
- Monitor group-wide quality KPIs including complaints, COA failures, and OOS frequencies
- Apply Statistical Process Control (SPC) and trend analysis to identify risks
- Govern escalation protocols between site-level and HQ-level issues
- Drive resolution of recurring quality concerns and systemic risks
Voice of Customer & Management of Change
- Translate customer specifications and regulatory expectations into internal procedures
- Lead quality reviews within Management of Change for formulation changes and new products
- Own customer complaint investigations, root-cause analysis, and CAPA implementation
- Ensure closure of complaints and corrective actions within agreed timelines
Audits & Compliance
- Plan and lead the annual internal audit program, including cross-site audits
- Act as the company’s quality representative during customer and certification audits
- Maintain the audit findings register and ensure timely corrective actions
- Promote a culture of compliance, accountability, and continuous improvement
Qualifications & Requirements
Educational Requirements
- Bachelor’s Degree in Chemistry, Chemical Engineering, Polymer Science, Materials Science, or related discipline
- Master’s Degree preferred
Experience Requirements
- Minimum 10 years of experience in Quality Control or Quality Assurance within chemical, polyurethane, or related process industry
- Demonstrated success leading quality programs in manufacturing environments
- Hands-on laboratory experience with polyurethane systems, foams, elastomers, and related materials
Technical Skills
- Proven expertise in quality management systems, statistical analysis, and CAPA management
- Practical experience implementing and maintaining ISO 9001 or equivalent QMS
- Strong knowledge of SPC, control charts, and process capability analysis
- Experience managing internal, customer, third-party, and certification audits
- Six Sigma Green Belt or Black Belt certification is an advantage
Essential Skills
- Experience leading quality teams and developing competencies across multiple sites
- Proven ability to influence change and drive compliance without direct reporting authority
- Fluent professional English with ability to independently lead audits and customer interactions
Preferred Qualifications
- Multi-site manufacturing quality management experience
- Experience within polyurethane, specialty chemicals, coatings, adhesives, elastomers, or foams
- Knowledge of REACH, GHS, Product Stewardship, and chemical compliance requirements
- Experience working with international customers, suppliers, and certification bodies
- Additional language proficiency (Arabic, French, Mandarin, Japanese, German, Spanish, etc.) is a strong advantage
About Pearl Polyurethane Systems
Pearl Polyurethane Systems is building a culture that celebrates diversity, encourages inclusion, and empowers its people to reach their full potential, delivering products that perform under the most demanding conditions worldwide. This Head of Quality Control role offers the opportunity to lead quality excellence across a growing international manufacturing organization, shape the future Quality Management System of Pearl Group, and influence strategic quality decisions at a multi-site global level within an organization committed to operational excellence and continuous improvement.
Career Excellence: Lead global quality transformation at Pearl Polyurethane Systems while shaping the future of an evolving international quality organization.
Who Should Apply?
- Senior Quality Leaders: With 10+ years in chemical or polyurethane industry QC/QA
- ISO 9001 Specialists: With hands-on multi-site quality management system experience
- Six Sigma Certified Professionals: With SPC, CAPA, and root cause analysis expertise
- Multilingual Quality Executives: Comfortable leading global customer and audit interactions
- Chemical Industry Auditors: Experienced managing internal and third-party certification audits
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