Rixos Al Mairid, part of the luxury “ALL Inclusive, ALL Exclusive” Rixos brand, is hiring a proactive Outlet Supervisor to join its Food & Beverage team. If you have strong leadership skills and a background in fine dining or luxury hotel service, this full-time role offers a genuine path into senior hospitality management.
About the Role
The Outlet Supervisor oversees the daily operations of a specific restaurant or outlet, ensuring service excellence, team efficiency, and guest satisfaction at every stage. Working closely with the Outlet Manager, the role covers team supervision, guest experience management, inventory control, and maintaining presentation standards across the outlet.
Career Impact & Growth Opportunity
Rixos properties across the UAE continue to expand their luxury dining and entertainment offerings, creating strong demand for skilled F&B leadership talent. This Outlet Supervisor role builds advanced skills in team leadership, guest relations, and financial controls, forming a direct path toward Outlet Manager, Restaurant Manager, or Food & Beverage Manager positions.
Why This Role Matters
Consistent service standards and smooth daily operations directly shape the guest experience at a luxury property like Rixos Al Mairid. A capable Outlet Supervisor who leads the team effectively and resolves issues promptly protects brand reputation and repeat guest loyalty.
Key Responsibilities
Operations & Team Leadership
- Oversee and manage daily outlet operations, ensuring seamless service and brand standard adherence
- Guide, train, and support team members in delivering professional and efficient service
- Assist in team scheduling, performance evaluation, and task delegation
Guest Experience & Compliance
- Address guest needs and resolve service issues promptly to maintain satisfaction
- Ensure compliance with health, safety, and hygiene standards through routine checks
- Maintain presentation standards, including table setups, equipment, and staff appearance
Training, Finance & Coordination
- Conduct on-the-job training on menu items, service procedures, and upselling techniques
- Assist with cash handling, daily closing procedures, and accurate POS billing entries
- Coordinate with kitchen, bar, and other departments for timely, efficient service
- Monitor stock levels of equipment, supplies, and consumables, ensuring timely requisitions
Qualifications & Requirements
- High school diploma or equivalent; hospitality qualification is an advantage
- Minimum 2 years of experience in a supervisory role within a luxury hotel or fine dining outlet
- Strong leadership, interpersonal, and communication skills
- Knowledge of food and beverage service procedures and standards
- Proficiency in POS systems and basic computer applications
- Ability to manage a team in a fast-paced environment while maintaining service quality
- Excellent problem-solving and guest-relations skills
- Flexibility to work shifts, including weekends and holidays
About This Opportunity
This Outlet Supervisor role is with Rixos Al Mairid, part of the globally recognized Rixos luxury hospitality brand known for its “ALL Inclusive, ALL Exclusive” concept. The position offers full-time, on-site work with strong potential for advancement into outlet and food & beverage management roles.
Who Should Apply
This role suits confident, guest-focused hospitality professionals with proven supervisory experience in luxury or fine dining settings. Candidates comfortable managing a team in a fast-paced environment while upholding high service standards will thrive in this position.
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