Ecovacs Robotics — a global leader in intelligent home robotics expanding rapidly across the EMEA region — is hiring a dedicated Supply Chain Management Specialist (m/w) in Düsseldorf, North Rhine-Westphalia, Germany. This comprehensive SCM role covers SAP-based administrative operations, import and export management, EMEA-wide B2B logistics coordination, inventory and demand planning, logistics partner management, KPI reporting, and strategic development of future-ready logistics structures aligned with Ecovacs’s international multichannel expansion strategy.
About Ecovacs — Global Robotics Leader in EMEA Expansion
Industry: Consumer robotics and intelligent home technology — one of the world’s fastest-growing robotics brands
EMEA Scope: Managing B2B customer relationships, logistics partners, and supply chain operations across the EMEA region
Headquarters: China-based global HQ with a growing European hub in Düsseldorf, North Rhine-Westphalia
ERP System: SAP Business One — core platform for all supply chain, import/export, and inventory management activities
Strategy: International multichannel expansion across EMEA — inbound, outbound, and reverse logistics development
Career Growth & Supply Chain Impact in Germany
EMEA Influence: Coordinate supply chain activities across the full EMEA region, liaising with HQ in China
Innovation Mandate: Develop future-ready logistics concepts for warehousing, in/outbound, and reverse logistics
Process Ownership: Drive cross-functional and cross-country process improvement projects independently
Attractive Package: Fitness studio contribution, direct insurance, group accident insurance, parking, and team events
Position Overview
The Supply Chain Management Specialist at Ecovacs Düsseldorf is responsible for the full administrative day-to-day SCM operations including import and export management and all supply chain modules in SAP. The role covers EMEA-wide communication with B2B customers, logistics service providers, internal departments, and Ecovacs headquarters in China — alongside demand planning, inventory management, logistics partner negotiations, KPI monitoring, and the strategic development of logistics structures supporting Ecovacs’s multichannel EMEA expansion programme.
Why This Role Matters: As Supply Chain Management Specialist at Ecovacs Düsseldorf, you are the operational and strategic link in a rapidly expanding EMEA supply chain — managing SAP operations, coordinating import and export flows, negotiating with logistics partners, ensuring maximum product availability for B2B customers across Europe, and helping shape the future logistics infrastructure that will power Ecovacs’s multichannel expansion into new EMEA markets. This is a role where your decisions genuinely move the business forward every day.
Key Responsibilities
SAP Operations & Import / Export Management
- Take full responsibility for daily administrative supply chain operations, import and export processes, and SAP supply chain modules
- Manage all inbound and outbound goods flows accurately within SAP Business One to ensure data integrity and operational efficiency
- Coordinate import and export documentation, customs compliance, and cross-border shipment requirements across EMEA markets
- Maintain SAP system accuracy for all inventory, planning, and logistics data to support reliable operational decision-making
EMEA Communication & B2B Customer Coordination
- Communicate proactively across the EMEA region with B2B customers, Ecovacs sales teams, and logistics service providers
- Liaise effectively with internal specialist departments and Ecovacs’s headquarters in China on all supply chain matters
- Ensure customer contract and delivery conditions are monitored, respected, and maintained including retail compliance requirements
- Build and maintain strong working relationships with all EMEA stakeholders to ensure seamless supply chain operations
Demand Planning & Inventory Management
- Conduct demand analysis, purchasing planning, and inventory management to maximise product availability across all channels
- Plan and coordinate goods flows to ensure the right products are in the right place at the right time across EMEA
- Minimise supply chain risks through proactive inventory monitoring, reorder management, and contingency planning
- Monitor operational processes and budgets through KPI reporting, data analysis, and performance improvement initiatives
Logistics Partner Management & Contract Negotiations
- Manage all logistics partners and service providers including tendering, contract negotiations, and pricing discussions
- Review and ensure compliance with all customer contract and delivery conditions across the EMEA multichannel network
- Develop forward-thinking logistics concepts for warehousing, inbound, outbound, and reverse logistics in partnership with IT and service providers
- Drive continuous cross-functional and cross-country process improvement projects with full independent ownership
Qualifications & Requirements
Educational Requirements
- Successfully completed business administration degree or a comparable qualification in logistics or supply chain management
Experience & Technical Requirements
- Solid experience in supply chain management, logistics operations, or import/export coordination in an international environment
- Confident and proficient use of SAP Business One or comparable ERP systems for supply chain and inventory management
- Strong proficiency in MS Office, particularly advanced Excel skills for data analysis, KPI reporting, and planning
- Good English and German language skills — both written and spoken — for daily EMEA and HQ communication
Essential Skills & Work Style
- Genuine enthusiasm for process automation and flexibility in adapting to new and changing operational challenges
- High process and implementation orientation — structured, transparent working style with strong personal accountability
- Strong hands-on mentality — willing to engage practically with operational tasks and drive projects independently
- Team player with a performance-driven mindset who thrives in a dynamic, internationally connected work environment
What Ecovacs Offers
- Varied & Exciting Tasks: Diverse, engaging work at an attractive Düsseldorf location in a modern office environment
- Independent Responsibility: Autonomous working style within a high-performing, motivated SCM team
- Innovation Culture: Real opportunity to develop and implement your own ideas in a fast-growing tech company
- Direct Insurance: Company-provided direct insurance coverage for eligible employees
- Group Accident Insurance: Comprehensive group accident insurance included in the benefits package
- Fitness Studio Contribution: Company subsidy toward gym and fitness studio membership
- Parking: On-site parking available at the Düsseldorf office location
- Team Activities: Regular team events and social activities to foster collaboration and team spirit
- Fresh Fruit & Drinks: Daily fresh fruit basket and beverages available at the office
About Ecovacs Robotics
Ecovacs Robotics is one of the world’s fastest-growing intelligent home robotics companies, expanding rapidly across the EMEA region with a bold multichannel growth strategy. With a dynamic Düsseldorf office at the heart of its European operations and headquarters based in China, Ecovacs combines global scale with an entrepreneurial, innovation-first culture where every team member has genuine ownership and the freedom to shape the future of home robotics. Joining Ecovacs in Düsseldorf means becoming part of an international team that is actively reshaping daily life through intelligent technology — and building a supply chain infrastructure that powers that mission across Europe and beyond.
Career Excellence: Be part of the team shaping the future of robotics across EMEA — own the supply chain that delivers intelligent home technology to millions of consumers across Europe from Ecovacs’s Düsseldorf hub.
Who Should Apply?
- Supply Chain Specialists: With SAP experience and a track record in EMEA logistics coordination and import/export management
- Logistics Coordinators: Skilled in managing logistics partners, contract negotiations, and cross-border shipment operations
- Demand Planners: With experience in inventory management and purchasing planning within an international product company
- Process Improvement Professionals: With a hands-on mentality and enthusiasm for supply chain automation and optimisation
- Bilingual Candidates: Fluent in both German and English, ready to manage EMEA-wide B2B communication confidently
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