IIQAF Group is urgently seeking a skilled and service-driven Restaurant Supervisor based in Abu Dhabi, UAE. This full-time hospitality role requires a confident leader with strong experience in food and beverage operations, staff supervision, guest satisfaction, team leadership, and daily restaurant management. If you are passionate about delivering exceptional dining experiences in the heart of Abu Dhabi, this opportunity is made for you.
About IIQAF Group — Abu Dhabi Hospitality Employer
Company: IIQAF Group — established hospitality and services company in UAE
Industry: Hospitality, Food & Beverage, Restaurant Operations
Location: Hamdan Bin Mohammed St, Abu Dhabi, UAE
Work Culture: Fast-paced, guest-first, team-driven environment
Hiring Status: Actively recruiting — published 1 day ago
Why This Role Is a Strong Career Move in UAE
Prime Location: Abu Dhabi — one of the fastest-growing hospitality markets in the Middle East
Leadership Role: Supervisory position with direct influence over team performance and guest experience
UAE Experience: Build valuable Gulf hospitality credentials that open doors region-wide
Career Path: Clear progression from Supervisor to F&B Manager and beyond in a growing company
Position Overview
The Restaurant Supervisor at IIQAF Group is a hands-on leadership role at the heart of daily restaurant and food & beverage operations in Abu Dhabi. You will be responsible for supervising service staff, maintaining outstanding food quality and cleanliness standards, handling guest concerns professionally, coordinating seamlessly between kitchen and management teams, and ensuring every guest leaves with a memorable dining experience. This role suits a motivated hospitality professional who thrives in a dynamic, guest-focused environment and is ready to take ownership of service excellence.
Why This Role Matters: As a Restaurant Supervisor at IIQAF Group Abu Dhabi, you are the bridge between management and the service team — your leadership directly shapes the guest experience every single shift. You train, motivate, and schedule staff, resolve real-time challenges on the floor, ensure food safety compliance, and maintain the high standards that define the brand. This is a visible, impactful role for hospitality professionals ready to grow in the UAE market.
Key Responsibilities
Daily Restaurant Operations
- Supervise all daily restaurant and food & beverage operations from opening to closing
- Monitor food quality, service efficiency, and overall cleanliness standards across all areas
- Ensure consistent adherence to brand service standards during every shift
- Coordinate smoothly between kitchen teams and front-of-house service staff
Team Leadership & Staff Management
- Lead and manage service staff including waiters, hosts, and support team members
- Train, schedule, and motivate restaurant team members to achieve peak performance
- Conduct briefings before each shift to align team on daily targets and guest priorities
- Identify performance gaps and provide on-the-floor coaching and guidance
Guest Experience & Customer Service
- Ensure high standards of customer service and genuine guest satisfaction at all times
- Handle guest complaints and resolve issues swiftly, professionally, and diplomatically
- Anticipate guest needs and empower staff to go above and beyond expectations
- Collect and act on guest feedback to continuously improve service delivery
Inventory, Compliance & Administration
- Maintain inventory, supplies, and service equipment at required operational levels
- Ensure full compliance with health, safety, and food hygiene regulations at all times
- Coordinate with management teams on daily reporting, scheduling, and supply needs
- Support implementation of operational policies and standard procedures across the team
Qualifications & Requirements
Experience Requirements
- Proven experience as a Restaurant Supervisor, F&B Supervisor, or Team Leader in hospitality
- Background in hotel, restaurant, resort, or any similar hospitality environment preferred
- UAE hospitality experience is a strong advantage and highly preferred by the employer
Essential Skills
- Strong leadership and team management skills with ability to motivate diverse staff
- Excellent communication and customer service abilities in a fast-paced setting
- Solid knowledge of food safety, hygiene standards, and health regulations
- Ability to work flexible shifts including evenings, weekends, and public holidays
- Calm under pressure with excellent problem-solving and conflict resolution skills
About IIQAF Group — Trusted Abu Dhabi Employer
IIQAF Group is an established and respected company operating in the UAE hospitality and services sector, with active operations based in Abu Dhabi. The group is committed to building strong, service-driven teams that consistently deliver exceptional guest experiences. With a culture that values professionalism, teamwork, and personal growth, IIQAF Group offers a solid platform for hospitality professionals to build meaningful careers in the UAE’s dynamic food and beverage industry.
Ideal For: Motivated restaurant supervisors and F&B team leaders who are ready to make an immediate impact in Abu Dhabi’s thriving hospitality scene.
Who Should Apply?
- Experienced F&B Supervisors: With proven floor leadership in restaurants, hotels, or cafes
- Team Leaders in Hospitality: Ready to take full supervisory ownership of a restaurant operation
- UAE-Based Professionals: With existing Gulf experience looking for their next strong employer
- Customer Service Champions: Who are passionate about delivering memorable guest experiences
- Hospitality Graduates: With hands-on restaurant experience and leadership potential in the UAE market
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