Basamh Group — one of the MEA region’s most established consumer goods and food distribution conglomerates, backed by over 75 years of industry experience — is hiring a Quality Assistant Manager (QSE) based in Jeddah, Saudi Arabia. This full-time role supports the implementation and verification of the QSE Management System at the business unit level, ensuring compliance with ISO 9001, ISO 22000, ISO 45001, and all applicable customer and regulatory requirements across Basamh’s FMCG, HORECA, and food manufacturing operations.
About Basamh Group — 75+ Years of MEA Consumer Excellence
Founded: 75+ years of experience building a strong, consumer-centric ecosystem across the MEA region
Distribution Excellence: Basamh Trading Company (BTC) — retail distribution · Specialized Food Services (SFS) — HORECA
Marketing & Brands: GoodyCo leads brand building and marketing across the group’s portfolio
Manufacturing: Thokoman Foods anchors Basamh’s food manufacturing capabilities across the region
Values: True ownership · Passion to grow · Transparency · Family spirit — a culture of lasting partnerships and community uplift
Why This Quality Assistant Manager Role in Jeddah is a Strong Career Move
Legacy Organization: Join a 75+ year-old MEA consumer goods powerhouse with a proven track record of growing people and companies
Multi-Standard QSE Role: Gain hands-on experience across ISO 9001, ISO 22000, and ISO 45001 simultaneously — a rare and highly valued combination in Saudi Arabia’s job market
Cross-Functional Influence: Work directly with FMCG retail, HORECA, and food manufacturing teams — building broad industry exposure beyond a single sector
Vision 2030 Alignment: Saudi Arabia’s food safety, quality, and environmental standards are rapidly evolving — making QSE expertise one of the most in-demand skill sets in KSA 2026
Position Overview
The Quality Assistant Manager at Basamh Group Jeddah plays a central role in verifying compliance across the group’s business units against QSE legislations, systems, standards, and customer requirements. You will drive corrective action plans, build QSE competencies across teams, lead internal and external audits, manage supplier QSE performance, and ensure all risk mitigation controls are properly understood and implemented — so that Basamh’s QSE targets are consistently achieved across its retail, HORECA, and manufacturing operations.
Why This Role Matters: In a group that spans FMCG retail distribution, HORECA food services, brand marketing, and food manufacturing across the MEA region, quality and safety are not optional — they are the foundation of every customer relationship and every product delivered. As Quality Assistant Manager at Basamh Group, you are the compliance backbone of a multi-business-unit organization where your audits, your training programmes, and your corrective actions protect the brand, the business, and the consumers it serves every day across Saudi Arabia and beyond.
Key Responsibilities
QSE Policy Implementation & Documentation
- Lead the implementation of QSE policies, manuals, and procedures, ensuring full alignment with company objectives, Saudi legal requirements, and applicable industry standards
- Oversee the creation, review, and updating of all QSE documentation — acting as the document controller for all QSE-related materials across business units
- Verify compliance of business unit operations against QSE legislations, systems, standards, and customer requirements on an ongoing basis
QSE Training & Awareness
- Develop, approve, and implement QSE training materials and workplace awareness programmes across FMCG, HORECA, and manufacturing teams
- Ensure all employees are well-informed about workplace hazards, operational risks, and safety practices relevant to their roles
- Build QSE competencies at all organizational levels to ensure that risk mitigation controls are clearly understood and consistently applied
Audits, Certifications & Risk Management
- Plan, coordinate, and execute internal and external audits against ISO 9001, ISO 22000, ISO 45001, and other applicable standards — ensuring timely closure of compliance gaps
- Continuously review training and operational plans to identify, assess, and manage all job-related and site-related hazards effectively
- Follow up on proper action plan development and execution against audit findings with clear accountability and deadlines
Supplier & Operational Performance Management
- Build and maintain effective supplier relationships, evaluating QSE performance through structured assessments and audits
- Implement improvement plans based on supplier audit findings and KPI performance results
- Monitor operational performance across business units and escalate non-conformities with clear corrective action pathways
Reporting, Compliance & Continuous Improvement
- Prepare and communicate QSE reports including audit results, training records, KPIs, and incident trends for senior management decision-making visibility
- Conduct incident investigations, identify root causes, and implement corrective and preventive actions (CAPA) to continuously improve QSE processes
- Contribute to identifying and implementing process improvement opportunities that enhance operational effectiveness and QSE outcomes
People Management & Team Leadership
- Set clear performance objectives for direct reports, offer necessary support, and regularly evaluate and provide constructive feedback on performance
- Actively participate in the identification and recruitment of key QSE talent for the function
- Create genuine opportunities for team members to contribute to improvement initiatives, innovation, and knowledge-sharing programmes
Qualifications & Requirements
Educational Requirements
- Bachelor’s degree in a relevant field — Food Science, Environmental Health, Engineering, Quality Management, or a related discipline
Experience Requirements
- 2 to 4 years of relevant experience in QSE, quality assurance, food safety compliance, or auditing within FMCG, HORECA, or food manufacturing
- Proven hands-on experience with ISO 9001, ISO 22000, and/or ISO 45001 audit and compliance management
Technical Skills
- Strong proficiency in Microsoft Office — particularly Excel and PowerPoint for QSE reporting, KPI dashboards, and training material development
- Experience with Document Control Systems and working knowledge of ERP systems — SAP experience is a strong advantage
- Strong analytical thinking and problem-solving skills with a compliance-driven mindset and sharp attention to detail
Essential Skills & Attributes
- Strong personality with the demonstrated ability to influence stakeholders, enforce compliance, and drive accountability across cross-functional teams
- Excellent stakeholder management capabilities across multiple business unit levels — from operational teams to senior leadership
- Strong organizational skills with the ability to manage simultaneous audit cycles, training programmes, and compliance initiatives
- Ability to drive behavioral change and build a genuine quality culture across FMCG, HORECA, and manufacturing environments
About Basamh Group — Growing People & Companies Since 1950
Basamh Group’s mission has never wavered in over 75 years: grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. The group’s ecosystem spans retail distribution through Basamh Trading Company, HORECA food services through Specialized Food Services, brand marketing through GoodyCo, and food manufacturing through Thokoman Foods — creating a uniquely integrated consumer goods platform across the MEA region.
Career Excellence: Basamh Group is deeply committed to fostering a culture of continuous growth through hands-on learning, comprehensive training resources, interactive programmes, and personalized coaching. Guided by their core value of family spirit, every employee is valued, supported, and empowered to contribute to a legacy of homegrown success stories that inspire the leaders of tomorrow.
Who Should Apply?
- QSE Professionals in Saudi Arabia: With 2–4 years of ISO 9001, ISO 22000, or ISO 45001 audit and compliance experience in FMCG, HORECA, or food manufacturing
- Food Safety & Quality Compliance Specialists: Looking to step into a managerial role within a 75-year-old MEA consumer goods group in Jeddah
- Internal Audit & Documentation Experts: With strong SAP, document control, and KPI reporting skills ready to lead QSE at a business unit level
- People-Oriented QSE Leaders: Who can train teams, influence stakeholders, and build a compliance-first culture across diverse business operations
- Jeddah-Based QSE Candidates: With a proactive, detail-oriented mindset seeking a stable, growth-oriented career inside one of Saudi Arabia’s most respected family-founded business groups
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