SEVEN, Dubai’s leading wellness brand, is hiring an experienced Restaurant Supervisor for The Dose by Silvena — a premium nutrition and dining concept at the heart of the SEVEN wellness experience. This role leads the front-of-house team, ensures outstanding guest service, oversees daily operations, and upholds the brand’s exceptional standards of quality, cleanliness, and professionalism across every shift.
About SEVEN — Dubai’s Off-Luxury Wellness Brand
Brand Identity: Dubai-born wellness brand built around seven core pillars — fitness, movement, recovery, relaxation, nourishment, longevity, and community
Presence: Operating across the Middle East and Europe with expansive wellness spaces and experiences
Dining Concept: The Dose by Silvena — a premium nutrition-focused restaurant and café within SEVEN clubs
Philosophy: Off-luxury approach designed to optimise well-being and empower healthier, more balanced living
Growth: Rapidly expanding group of brands across wellness, fitness, and nourishment sectors
Why This Is an Exceptional Dubai Hospitality Opportunity
Premium Brand: Lead the FOH team at one of Dubai’s most distinctive wellness and dining destinations
Lifestyle Benefits: Full SEVEN Wellness Club access and 50% F&B discount as part of your package
Career Pathway: Clear growth opportunities across SEVEN’s expanding portfolio of brands in the UAE and beyond
Supportive Culture: Team-oriented environment that values initiative, professionalism, and personal well-being
Position Overview
The Restaurant Supervisor at SEVEN’s The Dose by Silvena in Dubai is a hands-on leadership role responsible for the seamless operation of the front-of-house team during every shift. You will directly support the Cluster Restaurant Manager in delivering an exceptional guest experience, managing stock, submitting operational reports, coaching the FOH team, and enforcing SEVEN’s high standards of service, hygiene, and professionalism. This role is ideal for an experienced hospitality professional who thrives in a fast-paced premium restaurant environment and is passionate about wellness, quality service, and people leadership.
Why This Role Matters: As Restaurant Supervisor at The Dose by Silvena, you are the standard-bearer on the floor — ensuring every guest interaction reflects SEVEN’s brand values, every team member performs at their best, and every shift runs with precision, warmth, and excellence in one of Dubai’s most exciting wellness hospitality environments.
Key Responsibilities
Guest Service Excellence
- Supervise the FOH team to ensure every guest receives professional, friendly, and efficient service at all times
- Handle all guest inquiries and complaints personally, resolving issues immediately and escalating major matters to the Cluster Restaurant Manager when required
- Maintain a welcoming, clean, and well-organized restaurant environment throughout every shift
Team Supervision & Training
- Lead, mentor, and train new FOH team members on service standards, menu knowledge, POS operation, and hygiene practices
- Conduct daily pre-shift briefings and follow up on team tasks to ensure accountability and consistent quality
- Motivate the team to uphold SEVEN’s high service standards during all shifts, including peak periods
- Prepare and manage the FOH duty schedule, ensuring adequate and appropriate staffing across all zones
Stock Management & Ordering
- Conduct weekly and monthly stock takes for beverages, disposables, and service items with full accuracy
- Place stock orders as required, ensuring quantities align with restaurant operational needs and standards
- Monitor stock usage, wastage, and shortages, reporting all findings to the Cluster Restaurant Manager promptly
Reporting & Operational Support
- Submit daily sales reports and assist with cash handling and POS reconciliation at the end of each shift
- Ensure FOH stations, service areas, and beverage counters are properly set up and maintained before and during service
- Oversee service flow and team task allocation during shifts to optimize efficiency and guest satisfaction
Compliance & Brand Standards
- Enforce hygiene, grooming, and uniform standards among all FOH staff in line with SEVEN brand guidelines
- Ensure full compliance with HACCP protocols and Dubai Municipality health and safety regulations at all times
- Report operational or maintenance issues promptly to the appropriate teams for swift resolution
Requirements & Qualifications
- Experience: 3–5 years of experience in a supervisory role within a premium restaurant or café environment (required)
- Leadership: Strong hands-on leadership and team management skills with a positive, motivating approach
- Communication: Excellent verbal communication skills to engage effectively with guests, staff, and management
- Stock & Reporting: Working knowledge of stock management, ordering procedures, and daily sales reporting
- Organization: Highly detail-oriented with the ability to multitask and manage priorities in a fast-paced environment
- Guest Focus: A professional, positive, and genuinely guest-first attitude in every interaction
- Technology: Proficient in POS systems and comfortable with basic computer applications for reporting
- Compliance: Knowledge of HACCP and Dubai Municipality food safety and hygiene regulations is a strong advantage
About SEVEN Wellness & The Dose by Silvena
SEVEN is a Dubai-born off-luxury wellness brand built around seven pillars of well-being: fitness, movement, recovery, relaxation, nourishment, longevity, and community. With a growing footprint across the Middle East and Europe, SEVEN creates expansive wellness clubs and curated experiences designed to help individuals live healthier, more balanced lives — seven days a week. The Dose by Silvena is SEVEN’s flagship nutrition and dining concept, bringing together exceptional food, science-backed nourishment, and a premium hospitality experience under one roof.
Join SEVEN: Be part of a brand that is redefining wellness hospitality in Dubai and beyond — where your career growth and personal well-being are both part of the package.
Who Should Apply?
- FOH Supervisors: With 3–5 years of premium restaurant or café supervisory experience in Dubai or the UAE
- Hospitality Team Leaders: From wellness, lifestyle, or fine-dining backgrounds ready to lead at a brand-led venue
- Service Excellence Champions: Professionals who take pride in delivering memorable, consistent guest experiences
- Operations-Minded Leaders: With solid knowledge of stock management, POS systems, and shift reporting
- Wellness Enthusiasts: Who align with SEVEN’s mission of health, balance, community, and purposeful living
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