An Impulse Food FMCG business in Dubai is hiring a Chocolate Process Operator to set up, monitor, and shut down chocolate processing machines, working across refiners, control room, and conching areas — taking particle size readings on 2-roll and 5-roll refiners, managing PLC changeovers, and maintaining food safety standards under HACCP throughout the production process.
About the Role — Chocolate Process Production
Business Group: Impulse Food
Department: Production
Core Equipment: 2-roll and 5-roll refiners, control room, conching area
Process Areas: Melting area, powder dumping area, pre-refining and refining, conching
Work Environment: Hot processing environment requiring physical readiness
Career Impact & FMCG Production Opportunity
Strategic Location: Dubai — a key regional hub for FMCG food manufacturing
Technical Ownership: Set machine parameters including temperature, pressure, viscosity, and yield
Team Leadership: Instruct and supervise assistant operators and helpers
Career Growth: Build expertise in chocolate manufacturing, food safety, and process optimizationPosition Overview
The Chocolate Process Operator sets up, monitors, and shuts down chocolate process machines across a range of chocolate processing operations. This role requires familiarity with refiners, control room operations, and conching, along with the ability to take particle size readings on 2-roll and 5-roll refiners and set them accordingly, while working comfortably in a hot production environment.
Why This Role Matters: As Chocolate Process Operator, you run and monitor specialized chocolate processing equipment across refining, conching, and control room operations, set precise parameters for temperature, pressure, viscosity, and yield to ensure consistent product quality, manage PLC changeovers and fine-tune equipment during product transitions, maintain rigorous HACCP food safety standards throughout the production line, supervise and develop a team of assistant operators and helpers, and build hands-on FMCG manufacturing expertise within Dubai’s growing food production sector.
Key Responsibilities
Machine Setup & Parameter Control
- Read the production plan and set the machine according to SOP and required parameters, including temperature, pressure, viscosity, and yield
- Operate across control room, melting area, powder dumping area, pre-refining, refining, and conching areas
Product Changeovers & Process Monitoring
- Change programs in the PLC during product changeovers, ensuring smooth start-up and fine-tuning of equipment
- Regularly monitor process parameters like particle size, taking corrective action or escalating to the leadman as needed
Food Safety, Cleaning & Coordination
- Clean the machine at the end of each process per HACCP manual SOPs
- Coordinate with upstream and downstream operators to maintain steady production flow
- Follow food safety procedures and immediately stop the line in case of any deviation, escalating to the leadman or shift manager
Maintenance & Team Supervision
- Undertake simple machine maintenance, including lubrication, bolt tightening, and grease rating
- Instruct and supervise the work of assistant operators and helpers
Reporting & Documentation
- Calculate total output versus plan, yield, viscosity, and rework generation, and record accordingly
- Maintain logbooks and communicate accurately with the next shift
- Follow GMP/GHK standards, keeping the workplace and machine clean and organized
Qualifications & Requirements
Educational Requirements
- ITI, Diploma, or Graduate qualification
Experience Requirements
- 1+ years of work experience with refining processes
- 1+ years of work experience with Hazard Analysis and Critical Control Points (HACCP)
- 1+ years of work experience with chocolate
- Hands-on experience working with refiners and conches
Essential Skills
- Team management experience driving engagement and development of assistant operators and helpers
- Cross-functional collaboration to continuously improve safety, quality, and food safety in the chocolate process line
- Planning and organization skills, diagnostic problem-solving, and cost control awareness
- Ability to work in a hot processing environment
About the Opportunity
This role sits within the Impulse Food business group’s production department in Dubai, offering a Chocolate Process Operator the opportunity to work hands-on with refiners, conching equipment, and PLC-controlled processing lines. The position combines technical machine operation with food safety leadership and team supervision, supporting continuous improvement in safety, quality, and cost efficiency across the chocolate production line.
Career Excellence: Build specialized FMCG chocolate manufacturing expertise with a growing production team in Dubai, combining technical machine skills with food safety and team leadership.
Who Should Apply?
- Chocolate Process Operators: With hands-on refiner and conching experience
- FMCG Production Operators: Familiar with HACCP and food safety standards
- PLC & Machine Setup Technicians: Comfortable managing product changeovers
- Food Manufacturing Team Leads: Experienced supervising assistant operators and helpers
- Quality-Focused Production Staff: Skilled in particle size control and process monitoring
Recently Opening Job👇
