A leading Quick-Service Restaurant (QSR) in the UAE is hiring an experienced Food Quality Manager responsible for ensuring food safety compliance, quality control, and regulatory adherence across restaurant operations through implementation of HACCP, ISO standards, and local food laws.
Job Overview — Food Quality Manager
The Food Quality Manager will oversee all aspects of food quality and safety management for a quick-service restaurant operation in the UAE. This critical leadership role involves developing and implementing quality assurance programs, conducting audits and inspections, managing food safety compliance, training staff, and ensuring that all food products meet the highest standards of quality, safety, and regulatory compliance.
Working in the fast-paced quick-service restaurant environment, you will collaborate with kitchen teams, operations management, suppliers, and regulatory authorities to maintain consistent food quality, prevent food safety incidents, and support the restaurant’s reputation for excellence in food safety and quality standards.
💡 Why This Role Matters: As Food Quality Manager, you protect customer health, ensure regulatory compliance, maintain brand reputation, and lead quality improvement initiatives that directly impact customer satisfaction and business success in UAE’s competitive QSR market.
Key Responsibilities
As Food Quality Manager for QSR in UAE, your typical responsibilities include:
Food Safety Management & Compliance
- Develop, implement, and maintain comprehensive Food Safety Management System (FSMS) based on HACCP principles
- Ensure compliance with UAE food safety regulations, Dubai Municipality requirements, and local food laws
- Implement and manage ISO 22000 or other relevant food safety certification systems
- Conduct regular food safety audits and inspections across all restaurant locations
- Monitor Critical Control Points (CCPs) and verify HACCP plan effectiveness
- Coordinate with regulatory authorities during inspections and address any findings
Quality Assurance & Control
- Establish and enforce quality standards for food preparation, handling, storage, and service
- Develop Standard Operating Procedures (SOPs) for all quality and safety processes
- Conduct quality inspections of raw materials, ingredients, and finished food products
- Monitor supplier quality performance and conduct supplier audits
- Implement quality control checks throughout food production and service operations
- Manage product shelf-life monitoring, temperature control, and food storage protocols
Training & Staff Development
- Design and deliver food safety training programs for kitchen staff and service personnel
- Conduct food handler certification training and ensure all staff maintain valid certifications
- Train teams on proper hygiene practices, cross-contamination prevention, and allergen management
- Develop quality awareness culture across all restaurant operations
- Monitor staff compliance with food safety and quality procedures
Documentation & Reporting
- Maintain accurate food safety records, inspection logs, and quality documentation
- Prepare quality reports, KPI dashboards, and management presentations
- Document non-conformances and oversee corrective and preventive actions (CAPA)
- Manage traceability systems for food safety and recall readiness
- Ensure all documentation meets regulatory and audit requirements
Continuous Improvement
- Identify opportunities for quality improvement and operational efficiency
- Lead root cause analysis for quality issues and food safety incidents
- Implement best practices from QSR industry and food safety standards
- Monitor customer feedback related to food quality and safety
- Benchmark quality performance against industry standards
Requirements
The ideal candidate for this food quality manager position must meet:
Educational Requirements (PREFERRED)
- Bachelor’s degree in Food Science, Food Technology, or Food Engineering
- OR Bachelor’s degree in Hospitality Management with food safety specialization
- OR Bachelor’s degree in Microbiology, Food Microbiology, or Applied Microbiology
- OR Bachelor’s degree in Chemistry, Biochemistry, or related scientific field
- OR Bachelor’s degree in Nutrition, Dietetics, or Food & Nutrition
Professional Experience (MANDATORY)
- Minimum 3-5 years of proven experience in food quality control or food safety management
- Preferably in quick-service restaurant (QSR) chains, fast-casual dining, or multi-unit F&B operations
- Experience with food & beverage chains, restaurant groups, or hospitality food operations highly advantageous
- Track record of successful HACCP implementation and food safety program management
Technical Knowledge & Skills (MANDATORY)
- Strong knowledge of food safety standards including HACCP principles and implementation
- Solid understanding of ISO 22000 or other food safety management system standards
- Deep knowledge of UAE local food laws, Dubai Municipality regulations, and food safety legislation
- Expertise in food microbiology, foodborne pathogens, and contamination control
- Understanding of allergen management, temperature control, and hygiene protocols
Professional Competencies
- Strong leadership and team management abilities
- Excellent communication and training skills
- Analytical and problem-solving mindset
- Attention to detail with systematic approach to quality management
- Ability to work in fast-paced QSR environment with multiple priorities
- Proficiency in English (Arabic language skills are advantageous)
Who Should Apply?
This QSR food safety manager position is ideal for:
- QSR Quality Managers: From fast-food chains, quick-casual restaurants, or fast-casual dining
- Food Safety Managers: With HACCP and ISO experience in restaurant environments
- F&B Quality Professionals: From multi-unit restaurant operations or hotel F&B departments
- Quality Assurance Managers: From food service, catering, or hospitality backgrounds
- Food Technologists: Seeking to transition into restaurant quality management
Application Requirements
When applying for this Food Quality Manager position, ensure your CV includes:
- Bachelor’s degree certificate in Food Science, Hospitality, Microbiology, Chemistry, Nutrition, or related field
- Details of 3-5 years experience in food quality control or food safety management
- Specific experience in quick-service restaurants (QSR) or F&B chains
- HACCP certification or training certificates
- ISO 22000 or other food safety certification experience
- Knowledge of UAE food laws and Dubai Municipality requirements
- Professional references from food quality or restaurant management roles
- Current visa status and availability
📩 How to Apply — Food Quality Manager
Email: mariam.bouless@sourcet.net
Subject Line: Application for Food Quality Manager Position
IMPORTANT: Please mention your job title (Food Quality Manager) in your email
Required: Updated CV with food quality experience, HACCP knowledge, and QSR background
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