Calo — the fast-growing healthy food technology company launched in Bahrain in 2019 on a mission to make healthy easy — is hiring a Food Quality Specialist in Dubai, UAE. This role supports food safety and quality assurance operations across incoming and outgoing materials, production processes, and finished products — ensuring full compliance with HACCP, BRCGS, AIB International standards, and UAE food safety regulations. Locally available candidates in the UAE are preferred.
About Calo — Healthy Food Technology Company
Founded: Bahrain, November 2019 — on a mission to make healthy food easy, better, faster, and cheaper
Model: Food technology platform delivering personalised healthy meals through central kitchen operations
Standards: HACCP, BRCGS, AIB International (AIBI), and UAE local food regulatory requirements
Culture: Fast-paced, mission-driven team — dedicated to providing safe, high-quality food products at scale
Preference: Locally available UAE-based candidates preferred — visa consideration available case-by-case
Career Opportunity & Why Calo Dubai UAE
Mission-Driven: Contribute to a company genuinely changing how people access healthy food in the UAE and region
Standards Breadth: Apply HACCP, BRCGS, and AIB international standards across a high-growth food tech operation
Supplier Audit Role: Own SQA audits that protect ingredient quality and supply chain integrity at scale
Career Growth: Real ownership and impact within a rapidly expanding healthy food technology company
Position Overview
The Food Quality Specialist at Calo in Dubai supports the company’s full food safety and quality assurance operations — from preventive quality control checks and daily quality scoring to supplier quality audits, customer complaint investigation, root cause analysis, and HACCP programme maintenance. You will monitor production processes, implement corrective actions, generate weekly and monthly quality performance reports, and train teams on food safety best practices. With strong knowledge of HACCP, BRCGS, AIB International standards, and UAE food safety regulations, you will be a trusted quality advocate who helps ensure Calo’s customers consistently receive safe, high-quality, healthy meals they can rely on.
Why This Role Matters: As Food Quality Specialist at Calo, you are the daily guardian of quality and food safety for a company whose entire value proposition rests on delivering healthy, safe, and consistently excellent meals. You will implement and maintain HACCP and BRCGS-aligned food safety systems that protect every customer who opens a Calo meal, conduct supplier quality audits that keep ingredient standards high from source to kitchen, investigate and resolve food safety non-conformities before they reach customers, train kitchen and operations teams to genuinely understand and care about food safety — not just follow rules, and build a meaningful quality assurance career within one of the region’s most exciting healthy food technology companies.
Key Responsibilities
Preventive Quality Control & Daily Monitoring
- Support the implementation of preventive quality control checks across all production stages — generating daily quality scores and highlights that keep management informed of real-time quality performance
- Monitor all operations that affect product quality and food safety — identifying deviations, non-conformances, and risk indicators before they develop into serious quality failures
- Follow established inspection procedures to identify and report quality issues across incoming materials, work-in-progress, and finished Calo products
- Implement preventive measures to minimise food safety and quality hazards — ensuring Calo’s products are consistently produced using high-quality materials and well-functioning processes
Food Safety Programme Implementation — HACCP & Standards
- Implement and maintain all food safety programmes, objectives, policies, and procedures — including HACCP plans, sanitation programmes, temperature monitoring logs, and cleaning schedules
- Ensure full compliance with HACCP, BRCGS, AIB International (AIBI) standards, and all UAE local governmental food safety and quality regulations
- Ensure all required audits, inspections, and quality activities are completed regularly and submitted to relevant stakeholders on time without exception
- Ensure all products, processes, and work environments comply with legal, regulatory, and food safety requirements applicable to Calo’s operations in the UAE
Supplier Quality AssuranceAudits
- Conduct Supplier Quality Assurance (SQA) audits across Calo’s ingredient and packaging supplier base — systematically evaluating supplier food safety and quality compliance
- Share SQA audit findings clearly and promptly with relevant internal stakeholders — driving supplier improvement actions and protecting the integrity of Calo’s ingredient supply chain
- Monitor supplier performance over time — identifying recurring issues, escalating systemic risks, and supporting the development of preferred supplier qualification criteria
Customer Complaint Investigation & Corrective Actions
- Investigate all customer complaints and quality non-conformities thoroughly — conducting structured root cause analysis to identify the underlying source of each quality or safety issue
- Support the design and implementation of corrective and preventive actions — ensuring every identified issue is resolved sustainably and recurrence is effectively prevented
- Identify quality defects, food safety issues, and recurring operational problems — recommending appropriate corrective actions to management with evidence-based analysis
- Track the effectiveness of corrective actions implemented — verifying that improvements deliver genuine, measurable quality outcomes over time
Quality Reporting, Records & Documentation
- Maintain accurate, complete, and organised records of quality reports, statistical reviews, inspection findings, and all relevant quality documentation
- Generate clear, insightful weekly and monthly quality performance reports and scorecards — providing management with the data needed to make informed quality improvement decisions
- Assure the reliability and consistency of Calo’s production by continuously monitoring processes and finished products against approved quality specifications
- Maintain all food safety documentation to audit-ready standard — ensuring full traceability, version control, and compliance evidence across HACCP and BRCGS records
Team Training & Food Safety Culture
- Train and educate kitchen, production, and operations team members on food safety practices — building genuine understanding of why each practice matters, not just compliance for inspection purposes
- Support the implementation of food quality initiatives, goals, and objectives across the Calo operational team — embedding quality ownership at every level of the business
- Ensure all work environments are maintained in a safe, clean, and hygienic condition — conducting regular hygiene and sanitation verification inspections
- Project a positive, professional image of Calo’s quality standards to employees, customers, industry partners, suppliers, and the broader community
Qualifications & Requirements
Education
- Bachelor’s Degree in Food Science, Microbiology, Chemistry, Biotechnology, Biological Sciences, or another relevant scientific discipline
- Additional food safety certifications — HACCP, BRCGS Internal Auditor, AIB, or equivalent — are a significant professional advantage for this role
Experience Requirements
- Minimum 3 to 4 years of hands-on experience in Quality Assurance and Food Safety within food manufacturing, central kitchen, catering, or food production environments
- Experience working in a fast-paced food production or central kitchen environment is highly preferred — comfort with high output and time-pressured quality decisions is essential
- Locally available UAE-based candidates are preferred — candidates from outside the UAE may also be considered subject to visa availability
Knowledge & Standards
- Good understanding of AIB International (AIBI) and BRCGS food safety and quality standards — practical implementation experience is essential
- Good knowledge of local UAE food regulatory and statutory requirements — familiarity with relevant authority inspection processes and compliance expectations
- General knowledge of quality assurance methodologies — including HACCP, GMP, sanitation verification, temperature control, and food safety management systems
Essential Skills & Competencies
- Excellent written and verbal communication skills in English — for training delivery, reporting, supplier communication, and cross-functional stakeholder engagement
- Outstanding attention to detail with a results-driven, improvement-focused approach to all quality and food safety tasks
- Strong analytical, decision-making, and problem-solving skills — able to investigate complex quality issues and develop practical, sustainable corrective solutions
- Ability to promote and genuinely maintain a strong food safety culture — inspiring colleagues to care about quality, not just comply with it
- Comfortable working independently while managing multiple priorities simultaneously in a fast-paced, dynamic food technology environment
- Fast learner, reliable, trustworthy, and able to collaborate effectively with cross-functional teams across kitchen, operations, supply chain, and management
Food Safety Standards — Calo Quality Operations
- HACCP — Hazard Analysis and Critical Control Points programme implementation and maintenance
- BRCGS — British Retail Consortium Global Standards for food safety and quality management
- AIB International (AIBI) — Food manufacturing and distribution facility standards
- 🇦🇪 UAE Food Safety Regulations — Local governmental food safety and quality compliance
- Sanitation & Hygiene — Temperature logs, cleaning schedules, sanitation verification programmes
About Calo
Calo was launched in Bahrain in November 2019 with a clear and ambitious mission: to make healthy easy. As a food technology company, Calo provides better, faster, and cheaper access to healthy, personalised food through technology — building the digital and physical infrastructure that delivers fresh, nutritious meals to customers across the UAE and broader region. With a dedicated team driving this mission from the kitchen to the app, Calo is growing rapidly and is committed to ensuring every meal it produces is not only healthy and delicious but safe, consistent, and of the highest quality — which is exactly why the Food Quality Specialist role is so central to everything the company does.
Career Excellence: Join Calo in Dubai and become a champion for food quality and safety within one of the UAE’s most exciting and purpose-driven healthy food technology companies — making healthy food safer and easier for thousands of customers every day.
Who Should Apply?
- Food Science or Microbiology Graduates: With 3–4 years of hands-on QA and food safety experience in UAE food manufacturing, central kitchen, or catering environments
- HACCP and BRCGS Professionals: With practical implementation experience and a strong understanding of AIB International standards applied in food production settings
- Supplier Quality Auditors: With SQA audit experience in food supply chain environments — ready to protect Calo’s ingredient quality at source
- Food Safety QA Specialists in UAE: Currently available locally and seeking a meaningful quality role at a mission-driven healthy food technology company in Dubai
- Quality-Driven Food Technology Professionals: Passionate about food safety culture, analytical problem-solving, and contributing to a company that genuinely makes healthy eating easier for consumers
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