Oaks Ibn Battuta Gate Hotel Dubai — part of the globally recognised Oaks Hotels & Resorts brand with over 55 destinations across Australia, New Zealand, Asia, and beyond — is hiring a Food Safety & Hygiene Supervisor. This full-time role ensures food safety compliance, conducts internal audits, delivers Dubai Municipality-approved food safety training, manages HACCP documentation, monitors corrective actions, and upholds ISO 22000 and Dubai Food Code standards across all hotel food and beverage operations. Mandatory certifications: HACCP Level 3 with PIC and Train the Trainer (Dubai Municipality approved).
About Oaks Hotels & Resorts — Dubai
Brand: Oaks Hotels & Resorts — a leading international hotel brand with 55+ destinations across Australia, New Zealand, Asia, and beyond
Parent Group: Part of Minor Hotels — one of the world’s fastest-growing hotel groups with a portfolio spanning more than 500 properties in over 55 countries
Dubai Property: Oaks Ibn Battuta Gate Hotel — a vibrant, well-positioned Dubai property serving guests from around the world in one of the city’s most iconic locations
Culture: Vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow — Oaks values personality, purpose, and people who genuinely enjoy what they do
Career Growth: Within a global hotel group of Minor Hotels’ scale, Food Safety Supervisors have genuine pathways to senior F&B quality, regional food safety, and EHS leadership roles
Required Certifications — Dubai Municipality Standards
HACCP Level 3 + PIC: Highfield, Chartered Institute of Environmental Health, or equivalent — Person In Charge (PIC) designation demonstrating advanced food safety management competence
Train the Trainer: Dubai Municipality approved Train the Trainer certification — enabling the holder to formally train hotel food handlers in compliance with DM requirements
Dubai Municipality Food Code: Strong working knowledge of the Dubai Municipality Food Code applicable to hotel food service, catering, and restaurant operations
ISO 22000: Understanding of ISO 22000 food safety management system requirements and their application in hospitality environments
Education: Degree or diploma in Food Science, Food Safety, Microbiology, or a related field
Position Overview
This Food Safety & Hygiene Supervisor role at Oaks Ibn Battuta Gate Hotel in Dubai is a hands-on, guest-facing food safety leadership position within the hotel’s food and beverage operations. You will ensure that all food handling, preparation, storage, and service activities across the property comply with Dubai Municipality food safety regulations, HACCP requirements, ISO 22000 standards, and the hotel’s internal food safety policies — conducting regular food safety inspections and internal audits, delivering approved food safety training to hotel food handlers, maintaining accurate food safety checklists and digital records, monitoring corrective action implementation, and providing food safety coaching and leadership guidance to kitchen, restaurant, and catering teams across the property. The mandatory qualification combination of HACCP Level 3 with PIC and Dubai Municipality-approved Train the Trainer certification is essential for appointment to this role.
Why This Role Matters: As Food Safety & Hygiene Supervisor at Oaks Ibn Battuta Gate Hotel Dubai — holding HACCP Level 3, PIC designation, and Dubai Municipality-approved Train the Trainer certification — you will protect the health of every guest and colleague who encounters the hotel’s food operations by ensuring rigorous, consistent food safety compliance across kitchens, restaurants, and catering services, formally deliver Dubai Municipality-approved food safety training that builds genuine hygiene competence across a diverse, multinational hotel team, serve as the property’s primary food safety expert and Dubai Municipality inspection liaison — representing Oaks with professionalism and compliance confidence during regulatory inspections, and advance your hospitality food safety career within a globally recognised hotel brand that values personality, growth, and genuine professional development across its expanding international portfolio.
Key Responsibilities
Food Safety Compliance — Dubai Municipality & HACCP Oversight
- Ensure full compliance with the Dubai Municipality Food Code, HACCP principles, and ISO 22000 food safety management system requirements across all food handling, preparation, storage, display, and service operations at Oaks Ibn Battuta Gate Hotel — monitoring every area where food is handled against the applicable regulatory and company food safety standard
- Conduct regular, structured food safety inspections across all hotel food operations — including main kitchen, pastry kitchen, cold store and dry store facilities, room service preparation areas, restaurant service areas, banqueting and events catering spaces, and pool and outdoor food service points — evaluating hygiene practices, HACCP CCP monitoring, temperature control, allergen management, and pest prevention at every point
- Monitor HACCP Critical Control Point records daily — verifying that CCP monitoring activities have been completed on schedule, that all results are within approved limits, and that any CCP deviation has been correctly managed with the required corrective action and documentation according to the hotel’s HACCP plan
- Manage the hotel’s food safety checklists, monitoring records, and digital food safety documentation system — ensuring that all records are completed accurately in real time, filed correctly, and immediately accessible for Dubai Municipality inspection, internal audit, or management review at any time
Internal Audits & Corrective Action Management
- Plan and conduct internal food safety audits across all hotel food and beverage operational areas — evaluating compliance with Dubai Municipality requirements, HACCP plans, food safety SOPs, and ISO 22000 standards — and preparing professionally written audit reports that clearly identify non-conformances, their severity, and required corrective actions
- Monitor the implementation of corrective actions identified through inspections, internal audits, Dubai Municipality inspections, and guest complaint investigations — following up with relevant department heads and team members to verify that agreed actions are implemented within required timeframes and that their effectiveness is confirmed through follow-up assessment
- Maintain a comprehensive corrective action log — tracking all outstanding food safety non-conformances, their assigned owners, target completion dates, and closure status — and reporting corrective action progress to F&B management and the hotel’s General Manager on the agreed reporting cadence
- Support the hotel’s preparation for Dubai Municipality routine inspections and unannounced food safety visits — ensuring facilities, records, HACCP documentation, and team practices are at inspection-ready standard at all times and that the hotel consistently receives compliant or commendable inspection outcomes
Food Safety Training — Dubai Municipality Approved Train the Trainer
- Plan, develop, and deliver Dubai Municipality-approved food safety training programmes to hotel food handlers at all levels — utilising the Train the Trainer certification to conduct formal, regulatory-compliant food safety training that meets Dubai Municipality requirements for food handler education and certification across hospitality food operations
- Create and maintain a structured annual food safety training calendar — ensuring that all new food handler joiners receive required food safety induction training within the required timeframe, that all existing food handlers complete annual refresher training, and that training completion records are accurately maintained and current
- Deliver practical, engaging, and operationally relevant food safety and hygiene training that actually changes food handler behaviour — not just training that satisfies a compliance checkbox, but training that builds genuine food safety competence and a shared sense of responsibility for guest health and food safety across the kitchen and restaurant teams
- Assess training effectiveness through follow-up workplace observation, hygiene inspection results, and compliance monitoring data — identifying any remaining knowledge or behaviour gaps that require additional targeted training intervention and adapting training content and delivery approach to address recurring food safety issues
Documentation, Reporting & Food Safety Culture
- Maintain accurate, comprehensive, and audit-ready food safety documentation across all hotel food operations — including HACCP monitoring records, temperature logs, cleaning and disinfection schedules, pest control records, supplier documentation, staff training records, and all other documentation required by Dubai Municipality, HACCP, and ISO 22000 standards
- Utilise digital food safety documentation systems and Microsoft Office tools — including Excel for data analysis and KPI tracking, Word for report preparation, and PowerPoint for training presentations — to maintain, analyse, and present food safety performance data with professional accuracy and clarity
- Prepare regular food safety performance reports for hotel management — covering inspection outcomes, training completion rates, corrective action status, Dubai Municipality compliance, and any food safety risks or improvement priorities that require management attention or resource allocation
- Promote and develop a positive, proactive food safety culture across the Oaks Ibn Battuta Gate Hotel team — championing the principle that food safety is every food handler’s personal responsibility and building an operational environment where food safety concerns are reported immediately, corrective actions are taken seriously, and continuous improvement is genuinely valued
Qualifications & Requirements
Education & Certifications
- Degree or diploma in Food Science, Food Safety, Microbiology, or a closely related field — a relevant academic qualification is required for this Food Safety & Hygiene Supervisor role
- HACCP Level 3 certification with PIC (Person In Charge) designation — a mandatory certification requirement; candidates who do not hold a current, valid HACCP Level 3 qualification will not meet the appointment criteria for this role
- Train the Trainer certification approved by Dubai Municipality — a mandatory qualification that enables the holder to formally deliver food safety training to hotel food handlers in compliance with Dubai Municipality’s requirements for food handler education in licensed food establishments
Experience Requirements
- Minimum 2–3 years of experience in a food safety, food hygiene, or quality assurance role within hotels, restaurants, or catering operations — direct hospitality sector food safety experience is specifically required and preferred over food manufacturing backgrounds
- Proven experience in conducting food safety training, internal food safety audits, food safety documentation management, and compliance monitoring within a hospitality food service environment — with a demonstrated ability to identify food safety risks, conduct investigations, and implement effective corrective actions
- Strong knowledge of the Dubai Municipality Food Code and its practical application in hotel food service operations — candidates with direct Dubai hospitality food safety experience and existing Dubai Municipality inspection familiarity will be strongly preferred
Technical Skills
- Strong computer skills across Microsoft Office applications — specifically Excel for data management and KPI tracking, Word for report writing and SOP documentation, and PowerPoint for training material development and management presentations
- Experience with digital food safety documentation systems — confident using electronic food safety record-keeping platforms that support HACCP monitoring, corrective action tracking, and Dubai Municipality audit trail requirements
- Excellent organisational skills with the ability to maintain and manage food safety checklists, monitoring records, training logs, and compliance documentation accurately and with zero-backlog discipline
- Outstanding communication, leadership, coaching, and reporting skills — with the ability to work effectively across departments, train diverse multinational food handler teams, and represent the hotel’s food safety function professionally with Dubai regulatory authorities
About Oaks Ibn Battuta Gate Hotel & Dubai Hospitality Food Safety
Oaks Hotels & Resorts is one of the most distinctive and guest-loved hotel brands in the Asia-Pacific region — bringing a personality-first, experience-driven approach to accommodation across 55+ destinations in Australia, New Zealand, Asia, and beyond. As part of the Minor Hotels group — one of the world’s fastest-growing hotel companies with more than 500 properties across 55+ countries — Oaks combines the energy and personality of a boutique hotel brand with the resources, development opportunities, and international reach of a genuinely global hospitality organisation.
The Oaks Ibn Battuta Gate Hotel in Dubai sits in one of the city’s most iconic and well-connected locations — serving a diverse mix of leisure and business guests from across the globe in a property that embodies the vibrant, people-centred culture that defines the Oaks brand. Dubai’s hospitality food safety regulatory environment — led by Dubai Municipality’s Food Safety Department — is one of the most rigorous and professionally demanding in the GCC, making the Food Safety & Hygiene Supervisor role at a property of this scale and profile a genuinely prestigious and professionally enriching career position for food safety professionals who hold the right qualifications and bring the right experience.
Career Excellence: Join Oaks Ibn Battuta Gate Hotel Dubai as Food Safety & Hygiene Supervisor — where your HACCP Level 3 expertise, Dubai Municipality Train the Trainer certification, internal audit capability, and hospitality food safety leadership skills will protect the health of every guest, develop the food safety competence of the hotel team, and advance your career within one of Asia-Pacific’s most vibrant and internationally connected hotel brands.
Who Should Apply?
- Dubai-Based Hospitality Food Safety Officers: Holding HACCP Level 3 with PIC designation and Dubai Municipality-approved Train the Trainer certification — with 2–3 years of hotel, restaurant, or catering food safety experience and strong familiarity with Dubai Municipality Food Code compliance
- Dubai Municipality Train the Trainer Certificate Holders: With active DM-approved Train the Trainer qualification and a track record of delivering formal food safety training to hotel food handlers in a compliant, structured, and operationally effective manner
- Hospitality Food Safety Auditors: With experience conducting internal food safety inspections and audits across hotel F&B operations — comfortable identifying HACCP and regulatory non-conformances, preparing professional audit reports, and following up corrective actions to closure
- Food Science / Microbiology Graduates with Hotel Experience: With a relevant academic qualification, 2–3 years of hospitality food safety experience, and the certifications required to formally supervise and train a hotel food handler team in Dubai’s regulated environment
- UAE-Based Food Safety Professionals Seeking Hospitality Roles: Currently based in Dubai — authorised to work in the UAE — with the right certification combination, hospitality sector background, and professional communication skills to represent Oaks Ibn Battuta Gate Hotel’s food safety standards with confidence and credibility
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