BSI (British Standards Institution) — the world’s first national standards organization with over 100 years of global excellence and a presence in 193 countries — is hiring an experienced HR Generalist to join its People team in Dubai, UAE. This is an exciting opportunity for an Emirati national to provide end-to-end HR support across multiple countries within a globally respected, Kitemark-bearing organization. With a competitive salary range of AED 181,500 to AED 242,000, this role offers outstanding career scope within a world-class international HR environment.
🇦🇪 Important Eligibility Notice — Emirati & Qatari Nationals Only
In line with local workforce requirements and hiring eligibility criteria, this opportunity is open to Emirati and Qatari nationals only.
Candidates must hold the relevant local citizenship and unrestricted right to work in the advertised country of hire.
Sponsorship and relocation support are not available for this position.
About BSI — World’s First National Standards Organization
Heritage: Over 100 years of experience as a global business improvement and standards organization
Global Reach: Partners with 86,000+ companies and organizations across 193 countries worldwide
Services: Development, auditing, certification, training, cybersecurity, and regulatory services across all major industries
The Kitemark: BSI is home to the world’s ultimate mark of trust — the iconic Kitemark quality certification
Values: Client-Centricity, Agility, and Collaboration — committed to building a more sustainable and resilient world
Strategic HR Career Opportunity with BSI in Dubai
Prime Location: Dubai — the UAE’s leading business hub and BSI’s regional base for Middle East HR and people operations
Global Matrix Org: Work within BSI’s international matrix structure, supporting HR across multiple countries simultaneously
Competitive Package: AED 181,500 to AED 242,000 salary range plus flexible hybrid working arrangements
Emirati Career: A prestigious opportunity for UAE nationals to build a high-profile HR career within a 100-year-old global institution
Position Overview
The HR Generalist at BSI Dubai is a people-focused, end-to-end HR role within BSI’s global People team. You will act as the key HR contact for employees and managers across assigned countries, managing the full employee lifecycle from onboarding and payroll coordination through to employee relations, benefits administration, and offboarding. Working within BSI’s global matrix organization, this role balances local UAE employment requirements with global processes and policies — while providing day-to-day guidance and support to local HR Administrators and contributing to regional and global HR improvement initiatives.
Why This Role Matters: As HR Generalist at BSI Dubai, you serve as a trusted HR partner for employees and managers across multiple countries within a globally recognized standards and certification organization, manage end-to-end HR operations that directly shape the employee experience at one of the world’s most respected international institutions, ensure full compliance with local UAE and regional labor laws while aligning with BSI’s global HR policies and processes, contribute to BSI’s mission of building a more sustainable and resilient world — starting with how its people are supported and developed, and build an exceptional Emirati HR career with access to global HR expertise, leadership development programs, and a truly international people team.
Key Responsibilities
End-to-End HR Operations & Employee Lifecycle
- Act as the key HR contact for employees and managers across assigned countries within BSI’s global matrix organization
- Manage end-to-end HR operations including onboarding, contractual changes, benefits administration, leave management, and offboarding
- Maintain accurate employee records and country-specific HR documentation within BSI’s HR management systems
- Support managers with routine people processes and HR best practice guidance across their teams
Payroll Coordination & Benefits Administration
- Coordinate payroll inputs and actively support monthly payroll activities to ensure accurate and timely employee payments
- Manage benefits administration processes ensuring employees receive the right entitlements in line with local and global policies
- Maintain awareness of local UAE employment legislation and ensure HR operations comply with UAE labor laws and BSI internal policies
- Provide first-line guidance to employees and managers on HR policies, procedures, and employee lifecycle matters
Employee Relations & Compliance Support
- Support employee relations activity, triaging and escalating more complex matters to the appropriate HR specialists where needed
- Maintain current awareness of local employment legislation across assigned countries to support ongoing legal compliance
- Build strong relationships across BSI’s global People team and wider business to ensure a seamless and consistent employee experience
- Handle sensitive HR matters with the highest levels of professionalism, integrity, and confidentiality at all times
Global HR Initiatives & Process Improvement
- Support implementation of regional and global HR initiatives including leadership development programs, systems changes, and performance processes
- Support HR projects and contribute to continuous improvement of HR processes and ways of working across the region
- Provide day-to-day guidance and operational support to local HR Administrators to ensure effective delivery of HR services
- Contribute to HR transformation efforts by identifying process improvement opportunities and supporting their implementation
Qualifications & Requirements
Essential Requirements
- Emirati or Qatari national — local citizenship and unrestricted right to work in the UAE or Qatar is mandatory for this role
- 5+ years of HR experience within a generalist or operational HR role in a professional business environment
- Strong understanding of employment law, HR policies, and people processes applicable to the UAE and GCC region
- Experience working within a global or matrixed organization with multi-country HR responsibility
- Hands-on experience using HR / HCM systems for employee data management, reporting, and lifecycle processing
- Strong communication and stakeholder management skills with excellent organizational ability and sound judgement
- Business English proficiency plus local language proficiency relevant to assigned countries
Highly Desirable
- HR-related qualification or professional certification (CIPD, SHRM, or equivalent) is strongly preferred
- Experience supporting HR operations across multiple countries or regions simultaneously
- Experience supporting employee relations activity or working closely with dedicated ER specialist teams
- Proven contribution to HR transformation initiatives or process improvement programs within a global HR function
About BSI — The Business Improvement Company
BSI is the world’s first national standards organization — a business improvement company with over 100 years of experience helping organizations become more sustainable, resilient, and trusted. Headquartered in London and operating as a global partner to 86,000 companies across 193 countries, BSI provides development, auditing, certification, and training services across every major industry — from aerospace and automotive to food, healthcare, IT, and cybersecurity. Incorporated by Royal Charter and home to the iconic Kitemark, BSI is truly impartial and unwavering in its mission to inspire trust in products, systems, services, and the world we live in. A diverse, global team of 15,000+ experts works together every day under BSI’s core values of Client-Centricity, Agility, and Collaboration.
Career Excellence: Join BSI’s People team in Dubai as HR Generalist and build a distinguished Emirati HR career within one of the world’s most trusted and internationally respected organizations.
Who Should Apply?
- Emirati HR Generalists: With 5+ years of operational HR experience and a desire to grow within a globally recognized organization
- UAE National HR Professionals: Experienced in payroll coordination, employee relations, and multi-country HR operations
- HCM System Users: With strong HR data management and reporting skills within global or matrixed HR environments
- CIPD or SHRM Certified HR Professionals: Ready to apply their qualification within one of the world’s leading standards and certification bodies
- People-Focused HR Partners: Who thrive on building trusted relationships with employees and managers across diverse, international teams
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