Keolis MHI, operator of Dubai Metro and Dubai Tram, is seeking a Protection and Planning Assistant in Dubai on a permanent contract. This office-based role provides effective protection planning and infrastructure access coordination services to support maintenance and engineering activities across both networks — responsible for planning, scheduling, coordinating, administering, and documenting track possessions, Permit-to-Work (PTW) approvals, and infrastructure access arrangements during Engineering and Operational Hours.
About Keolis MHI — Operating Dubai Metro & Dubai Tram
Operator: Keolis — one of the world’s leading public transport operators, managing Dubai Metro and Dubai Tram
Networks: Supporting maintenance and engineering activities across the full Dubai Metro and Dubai Tram infrastructure
Contract: Permanent contract — stable, long-term opportunity within a globally established rail operator
Role Scope: Primarily office-based with regular stakeholder interaction across maintenance, operations, and contractor teams
Why This Protection Planning Role Matters
Safety-Critical Function: Ensuring all access arrangements and Permit-to-Work approvals comply with safety and access control procedures
Cross-Network Coordination: Supporting planning activities across both Dubai Metro and Dubai Tram networks
Documentation Ownership: Preparing and distributing Engineering Notices, Possession Schematics, PTW Summaries, and Switching Schedules
Stakeholder Interface: Coordinating with maintenance disciplines, OCC, contractors, and third-party organisations
Position Overview
This Protection and Planning Assistant role assists in planning, scheduling, and coordinating protection arrangements and track possessions during Engineering and Operational Hours. You will maintain Permit-to-Work databases and electronic records, prepare draft Lineside Possession Schematics, communicate approved PTWs and schedule changes to stakeholders, maintain accurate records of schedules and completed activities, prepare Weekly Engineering Notices, Lineside Access Plans, Possession Authority Forms, and Mainline/Depot Switching Schedules, and support investigations relating to planning discrepancies and non-compliance events.
Why This Role Matters: As Protection and Planning Assistant at Keolis MHI, you play a critical safety-supporting role in keeping Dubai Metro and Dubai Tram operating safely and efficiently, coordinate Permit-to-Work and possession planning processes used by maintenance teams across both networks, build specialist rail infrastructure planning expertise within a globally recognised operator, and join a team that directly enables Dubai’s world-class public transport system to run reliably every day.
Key Responsibilities
Strategic & Planning Support
- Support the Infrastructure Access Lead in delivering effective protection planning and infrastructure access coordination for Dubai Metro and Dubai Tram
- Assist in developing and maintaining planning processes, documentation standards, and access control arrangements
- Support continuous improvement initiatives for possession planning, PTW management, and infrastructure access control
Operational Coordination & PTW Administration
- Assist in planning, scheduling, and coordinating protection arrangements during Engineering and Operational Hours
- Support the booking and administration of track possessions and prepare draft Lineside Possession Schematics
- Maintain and monitor Permit-to-Work applications and issue approved permits to authorised parties
- Maintain PTW databases, electronic records, indexing systems, and document storage structures
- Coordinate PTW applications with all concerned parties to ensure timely approvals
Documentation & Stakeholder Communication
- Prepare and update Weekly Engineering Notices, Weekly Lineside Access Plans, Possession Schematics, PTW Summaries, Possession Authority Forms, and Switching Schedules
- Communicate approved PTWs, possession arrangements, and schedule changes to all relevant stakeholders
- Coordinate with maintenance disciplines, Infrastructure Access Controllers, OCC, contractors, and third-party organisations
- Support investigations relating to planning discrepancies, access control issues, and non-compliance events
Qualifications & Requirements
Educational Requirements
- Engineering Graduate in Electrical, Civil, Electronics & Communications, Transportation/Automobile, or Mechanical Engineering with understanding of Metro and Tram systems
Experience Requirements
- 2+ years of relevant experience in engineering works management, maintenance, planning, possession planning, or infrastructure access control
- Regional or UAE experience is advantageous
- Experience in a Metro or light rail environment is highly preferred
- Knowledge of Maximo CMMS (v7.6+) is desirable
Technical Skills
- Good understanding of track layouts, power rail sectioning, Metro and Tram infrastructure, and Permit-to-Work processes
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) with working knowledge of Visio, Project, and Acrobat Pro
- Fluent in English
- Desirable: IAM certification, PMP, or reliability engineering certification
About Keolis MHI — Powering Dubai’s Public Transport
Join Keolis MHI, the globally recognised operator responsible for running Dubai Metro and Dubai Tram — two of the world’s most advanced urban rail systems. As Protection and Planning Assistant, you support the safety-critical planning and coordination processes that keep millions of daily journeys running safely and on time. With a permanent contract and regular stakeholder interaction across maintenance, operations, and engineering teams, this is a stable and meaningful career opportunity within one of Dubai’s most essential infrastructure organisations.
Career Excellence: Support the safety-critical planning backbone of one of the world’s most advanced urban metro systems.
Who Should Apply?
- Rail Planning Engineers: With 2+ years in possession planning or infrastructure access coordination
- Permit-to-Work Coordinators: Experienced administering PTW systems in metro, rail, or utilities environments
- Engineering Graduates: In Electrical, Civil, Mechanical, or Transportation Engineering with metro/tram knowledge
- UAE Rail Professionals: Familiar with Dubai Metro, Dubai Tram, or similar transit operations
- Maximo CMMS Users: With maintenance management system experience in rail or infrastructure environments
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