dm-drogerie markt — Germany’s most trusted and widely loved drugstore and retail company — is seeking a strategically minded and analytically exceptional Supply Chain Planner (Warenflussteuerer) at its iconic dialogicum headquarters in the Greater Karlsruhe area. In this end-to-end supply chain management role, you will be responsible for the holistic planning, control, and optimization of complex material flows — from procurement with industrial partners through to distribution at dm’s logistics centres and retail markets. You will navigate dm’s advanced system landscape including RELEX for supply chain planning, SAP Retail for merchandise management, and Office 365 — driving performance excellence, risk management, cross-functional collaboration, and digitalization across one of Germany’s most sophisticated retail supply chains.
30 Days Holiday | Deutschlandticket Job | Workation EUx Twice-Yearly Device Leasing | Fresh Canteen Meals Daily | 10% Employee Discount
About dm-drogerie markt — Germany’s Favourite Retail Brand
Company: dm-drogerie markt GmbH & Co. KG — Germany’s largest and most beloved drugstore and health & beauty retail chain, with thousands of locations across Germany and Europe
Headquarters: dialogicum, Karlsruhe — a state-of-the-art, bright, and modern corporate campus with ergonomic workspaces, a fresh meals canteen (culinarium), and direct S-Bahn and motorway access
Supply Chain Scope: End-to-end goods flow management from industrial partner procurement through consolidation in high-modern logistics centres to timely, demand-accurate delivery to thousands of dm retail markets
Technology Stack: RELEX (supply chain planning), SAP Retail (merchandise management), Office 365 — a genuinely advanced and digitally progressive retail supply chain environment
Culture: Dialogic company culture — values-based, flat hierarchies, high personal responsibility, and a collaborative Arbeitsgemeinschaft (working community) where every team member’s initiative matters
Why Join dm as Supply Chain Planner in Karlsruhe?
Germany’s Most Admired Retailer: Build your supply chain career at a company that Germans consistently rank among their most trusted and beloved retail brands — a professional credential that carries genuine market weight
Outstanding Work-Life Balance: 37.5-hour working week, 30 days of annual holiday, flexible and mobile working, and a unique Workation option in EU countries — dm genuinely invests in your quality of life
Exceptional Benefits Package: Deutschlandticket Job, JobRad bicycle leasing, company pension contribution, occupational disability insurance, 10% employee discount across all dm stores, and twice-yearly affordable device leasing
Digitalization Pioneer: Actively contribute to the continuous development of dm’s system landscape and the digitalization of logistics processes — shaping the future of one of Germany’s most sophisticated retail supply chains
Position Overview
This Supply Chain Planner (Warenflussteuerer) role at dm-drogerie markt in the Greater Karlsruhe area is a full-time, 37.5-hour-per-week position — with hybrid and mobile working flexibility — at the heart of dm’s intelligent, resilient, and high-performance logistics strategy. You will take end-to-end responsibility for the planning, steering, and optimization of complex goods flows from defined industrial partner manufacturers all the way through to dm’s high-modern logistics centres and thousands of retail markets across Germany and Europe. Working within dm’s advanced supply chain technology landscape — RELEX for demand and supply planning, SAP Retail for merchandise management, and Office 365 — you will ensure the highest delivery performance and reliability across the entire chain, from industrial partner delivery through distribution to market level. You will manage proactive risk and quality management, drive cross-functional collaboration with logistics centres, internal specialist departments, and industrial partners, and actively participate in projects that advance the digitalization and innovation of dm’s logistics processes. The role demands a completed economic degree with logistics focus or commercial training with several years of procurement-related experience, strong RELEX and SAP Retail system competency, outstanding analytical ability, and the communicative confidence to drive change across a complex, multi-stakeholder supply chain organization.
Why This Role Matters: As Supply Chain Planner at dm-drogerie markt Karlsruhe, you are the intelligent controller of goods flows that keep thousands of German and European dm retail markets stocked with the products millions of customers depend on — your planning precision, system expertise, and risk management decisions directly determine whether dm’s legendary reliability as a retailer is maintained every single day, you work with RELEX — one of the most advanced retail supply chain planning platforms in Europe — alongside SAP Retail, building a genuinely cutting-edge technology skill set that positions you at the forefront of German retail supply chain management, you are part of dm’s digitalization journey — actively shaping how one of Germany’s most respected and beloved companies evolves its logistics and supply chain infrastructure for the next decade, and you enjoy one of the most genuinely employee-centric benefit packages in German retail — 37.5 hours, 30 days holiday, Workation in the EU, Deutschlandticket, fresh canteen meals, device leasing, and a 10% employee discount that makes daily shopping at dm genuinely rewarding.
Key Responsibilities
End-to-End Goods Flow Management
- Take full end-to-end responsibility for the planning, steering, and optimization of complex goods flows from defined industrial partner manufacturers through to dm’s high-modern logistics centres and retail markets — always accounting for dynamically evolving supply chain conditions
- Ensure the highest delivery performance and reliability across the entire supply chain — from industrial partner delivery through logistics centre consolidation to timely, demand-accurate distribution at dm retail market level
- Conduct continuous process analysis across the goods flow — identifying inefficiencies, bottlenecks, and risk areas and implementing data-driven optimization measures that improve the efficiency and economic performance of the overall supply chain
- Proactively manage inventory levels and transport capacities — steering stock positions and logistics resources to maintain supply chain resilience, avoid stock-outs, and minimize excess inventory across the dm network
System Expertise — RELEX, SAP Retail & Office 365
- Navigate dm’s advanced supply chain system landscape confidently and expertly — using RELEX for supply chain demand and supply planning, SAP Retail for central merchandise management, and Office 365 for daily communication, analysis, and documentation
- Leverage RELEX planning capabilities to generate, review, and optimize supply plans — ensuring the system’s demand signals, replenishment recommendations, and inventory projections are interpreted and acted upon with commercial and operational intelligence
- Use SAP Retail to manage goods flow transactions, inventory data, and procurement-related activities across the supply chain — maintaining data accuracy and system integrity across dm’s merchandise management ecosystem
- Contribute actively to the continuous development of dm’s system landscape and the digitalization of logistics processes — bringing your operational experience and analytical insight to project workstreams that advance the technology capabilities of dm’s supply chain
Proactive Risk & Quality Management
- Implement proactive risk management across the supply chain — identifying potential delivery risks, capacity constraints, or quality deviations early and developing mitigation measures before they impact market availability or customer satisfaction
- Monitor and ensure quality performance standards across all goods flow activities — from industrial partner delivery compliance through logistics centre operations to retail market distribution accuracy
- Resolve supply chain disruptions and delivery deviations swiftly and professionally — coordinating corrective actions across the relevant internal and external stakeholders to restore normal supply chain performance with minimal impact
- Maintain comprehensive performance monitoring and reporting — providing relevant stakeholders with clear, data-driven insight into supply chain performance, risks, and improvement trajectories
Cross-Functional Collaboration & Project Work
- Cultivate and continuously develop strategic partnerships with industrial supply partners — building trust-based working relationships that support proactive supply chain collaboration and timely issue resolution
- Collaborate intensively and cross-functionally with dm’s logistics centres, internal specialist departments, and industrial partners — driving the holistic optimization of goods flows through strong interdisciplinary teamwork and communication
- Participate actively in project work focused on the continuous development and digitalization of dm’s logistics system landscape — contributing supply chain expertise, analytical insight, and a proactive innovation mindset
- Drive change and process improvement across the organization — using your communication strength and personal initiative to bring colleagues and partners along on the journey toward a smarter, more resilient dm supply chain
Qualifications & Requirements
Educational & Professional Requirements
- Completed economic or business degree with a logistics or supply chain focus — or a completed commercial vocational training (kaufmännische Ausbildung) with several years of relevant professional experience in a procurement or supply chain context
- Sound, preferably hands-on knowledge of the RELEX supply chain planning tool — or strong experience with comparable advanced supply chain planning platforms (e.g., o9, Kinaxis, Blue Yonder)
- Excellent knowledge of SAP Retail or comparable ERP merchandise management systems — with practical experience in supply chain and procurement process support within an ERP environment
Skills & Competencies
- Outstanding analytical thinking capability — able to navigate complexity, identify patterns in large data sets, and derive clear, data-based decisions and recommendations that improve supply chain performance
- High personal initiative and strong communication skills in interdisciplinary and cross-functional collaboration — able to drive change, build alignment, and bring diverse stakeholders together around shared supply chain improvement goals
- Confident, convincing professional presence with a strong customer and service orientation — representing dm’s supply chain function credibly to industrial partners, logistics service providers, and internal leadership
About dm-drogerie markt — Committed to People, Quality & Innovation
dm-drogerie markt GmbH & Co. KG is Germany’s largest and most consistently beloved drugstore and health & beauty retail chain — a company that Germans trust not only for the products on its shelves but for the values that define how it operates. From its iconic dialogicum headquarters near Karlsruhe, dm manages one of the most sophisticated retail supply chains in Europe — combining advanced technology platforms like RELEX and SAP Retail with a deeply human, dialogue-based company culture that places personal responsibility, mutual appreciation, and genuine employee wellbeing at the center of how the organization works. For supply chain professionals who want to grow their careers in a technically progressive, culturally excellent, and commercially significant environment, dm-drogerie markt in Karlsruhe is one of Germany’s finest destinations.
What dm-drogerie markt Offers
- Dialogic Company Culture: Values-based, flat hierarchies, high personal responsibility, and a genuine Arbeitsgemeinschaft where every employee’s initiative shapes the company’s success
- 37.5-Hour Week + Flexible Mobile Working: A genuine work-life balance framework including flexible hours and mobile working options
- 30 Days Annual Holiday + Workation in the EU: Generous paid leave with the unique option to combine work and holiday in European countries
- Company Pension Contribution: Betriebliche Altersvorsorge with dm’s employer contribution
- Occupational Disability Insurance + Health Programmes: Comprehensive physical and mental health support including health insurance partnerships and in-house courses
- dm Learning Platform: Digital learning access covering project management, language courses, and broad professional and personal development topics
- Deutschlandticket Job + JobRad: Subsidized Germany-wide public transport ticket and bicycle leasing — plus on-site parking, EV charging stations, and a bicycle garage
- Dialogicum Office Environment: Bright, modern, ergonomic workspaces in dm’s iconic headquarters near Karlsruhe — with the culinarium canteen offering fresh daily meals at fair prices
- 10% Employee Discount + Exclusive Online Shopping Benefits: Across all German dm stores and partner online retailers
- Twice-Yearly Affordable Device Leasing: Smartphones, tablets, or laptops for personal use at preferential prices
- Urlaubs- und Weihnachtsgeld + Warengutscheine: Bonus payments and product vouchers as part of dm’s success-sharing commitment to its employees
Who Should Apply?
- Supply Chain Planners with RELEX Experience: Who have hands-on practice with RELEX for retail demand and supply chain planning and want to apply that expertise at one of Germany’s most admired companies
- SAP Retail Specialists: With solid ERP merchandise management experience in a retail, FMCG, or distribution supply chain environment
- Analytically Driven Supply Chain Professionals: Who combine strong data analysis capabilities with the communication confidence to translate insights into supply chain improvements across a complex stakeholder environment
- Logistics & Procurement Graduates: With an economic or logistics degree and several years of relevant supply chain or procurement experience seeking a role at a values-driven, employee-centric German market leader
- Karlsruhe / Baden-Württemberg Area Professionals: Ready to join dm’s iconic dialogicum campus and contribute to the supply chain intelligence that keeps Germany’s favourite drugstore brand reliably stocked for millions of customers
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