Chef Middle East, one of the region’s most respected Food and Beverage distributors, is hiring a Quality Assurance Coordinator based in Muscat, Oman. This role supports the QA Officer in maintaining a robust quality management framework focused on Food Safety and Health & Safety across all business operations — covering documentation, customer food safety assessments, supplier corrective actions, external audits, and ongoing compliance with HACCP and FSMS standards.
About Chef Middle East
Industry Position: One of the leading Food and Beverage distributors in the MENA region
Operations: Multi-country distribution network including Oman, UAE, and broader Gulf markets
Quality Focus: FSMS, HACCP, GWP compliance across distribution, warehousing, and supply chain
Customer Base: Hotels, restaurants, FMCG retailers, institutional catering, and foodservice clients
Standards: Food Watch BFS, ISO food safety, and local regulatory compliance across GCC
Why This Is a Great Career Move
Regional Exposure: Work within a leading MENA F&B distribution company with multi-country operations
Compliance Leadership: Gain hands-on experience with HACCP, FSMS, GWP, and food safety audit programs
Documentation Expertise: Build your QA documentation, SOP writing, and audit facilitation skills
Career Progression: Clear growth path from QA Coordinator toward QA Officer and senior quality roles
Position Overview
The Quality Assurance Coordinator at Chef Middle East Muscat is a key support role within the company’s quality management structure. Working alongside the QA Officer, you will handle customer food safety questionnaires, prepare corrective action requests, manage FSMS documentation, author and update SOPs, facilitate external audits, and conduct monthly GWP and vehicle inspections. This is an excellent opportunity for a food science or biotechnology graduate looking to build a strong foundation in food safety quality assurance within a leading regional F&B distribution company.
Why This Role Matters: As QA Coordinator at Chef Middle East, you play a direct role in protecting food quality and safety across the entire distribution chain — from supplier compliance to customer delivery. Your work ensures that every product handled by Chef Middle East meets the highest food safety standards required by HACCP, FSMS, and regional regulatory authorities.
Key Responsibilities
Food Safety Documentation & Customer Support
- Accomplish customer food safety assessment questionnaires and all required documentation in a timely and accurate manner
- Respond to QA-related enquiries from customers, suppliers, and internal teams with professionalism and accuracy
- Prepare Corrective Action Request (CAR) forms for both customers and suppliers, ensuring issues are captured and resolved
QA Documentation & Filing Management
- Manage filing and organization of all Quality Assurance documentation — both digital and physical — including FSMS manuals, procedures, policies, checklists, and monitoring records
- Assist the QA Officer with administrative tasks including word processing, document editing, presentations, filing, and handling internal document requests
- Author and update procedures and Standard Operating Procedures (SOPs) as required to reflect current food safety and operational standards
Audit Facilitation & Inspections
- Facilitate external audits in the absence of the QA Officer, representing the company’s quality management framework professionally
- Perform monthly Good Warehousing Practice (GWP) and vehicle inspections in the absence of the QA Officer to maintain compliance
- Administer Food Watch BFS training requests and manage customer link approvals as applicable
General Quality Operations Support
- Support the QA Officer across a broad range of quality assurance activities and operational quality tasks as directed by Chef Middle East management
- Contribute to maintaining and improving the company’s overall food safety and health & safety management framework
- Coordinate with cross-functional teams to ensure quality standards are consistently upheld across distribution and warehousing operations
Qualifications & Requirements
Educational Requirements
- Postgraduate or graduate degree in Biotechnology, Food Technology, Food Science, Engineering, or a closely related field
- Alternatively, a minimum of 2 to 3 years of food plant or FMCG-related experience, including direct involvement in plant sanitation or an equivalent combination of education and experience
Experience & Knowledge Requirements
- Strong working knowledge of QA procedures and food industry legislation, particularly HACCP standards and food safety management systems
- Familiarity with FSMS documentation, food safety audits, and corrective action processes in a distribution or manufacturing environment
- Experience or preference for candidates with Basic or Intermediate Food Hygiene training certification
Technical & Soft Skills
- Proficiency in Microsoft Office tools — Word and Excel — for documentation, reporting, and data management
- Excellent verbal and written communication skills to effectively engage with customers, managers, and employees at all levels
- Strong organizational skills with the ability to manage multiple documentation tasks, filing systems, and QA records simultaneously
- Detail-oriented, reliable, and capable of working both independently and as part of a quality team
About Chef Middle East
Chef Middle East is one of the most established and respected Food and Beverage distributors in the MENA region, serving a diverse portfolio of clients spanning hotels, restaurants, foodservice operations, and retail chains. With operations spanning the GCC, the company upholds the highest standards of food safety, quality assurance, and regulatory compliance — ensuring that every product in its distribution network meets or exceeds customer and legislative requirements. Joining Chef Middle East means becoming part of a team where quality is not just a department, it is the culture.
Career Growth: Build your QA career with one of the region’s most trusted F&B distribution brands, gaining expertise in food safety systems, supplier management, and international compliance standards that open doors across the Gulf and beyond.
Who Should Apply?
- Food Technology Graduates: With 2–3 years of FMCG or food plant experience and a passion for quality assurance
- QA Documentation Specialists: Experienced in FSMS manuals, SOP writing, and food safety checklists
- Food Safety Professionals: With HACCP knowledge and exposure to supplier or customer audit coordination
- Biotechnology or Science Graduates: Seeking their first major quality assurance role within a leading regional F&B company
- FMCG Quality Coordinators: Looking for a regional role with strong career growth potential in Oman and the broader GCC market
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