CELINE, founded in 1945 by Céline Vipiana, an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group, is seeking an In Store Operations Manager. Reporting to the Store Director and working closely with the Deputy Store Director, this role oversees operational and back-of-house functions that support the store’s business objectives and customer experience.
About the Role — Back-of-House Operations Leadership
Core Function: Overseeing operational and back-of-house functions supporting business objectives
Stock Management: Managing stock processes, transfers and precision inventory control
E-Commerce Oversight: Managing ecommerce order execution aligned with luxury brand values
Team Leadership: Leading a dedicated team and implementing training initiatives
About CELINE — LVMH Group Heritage
Heritage: Founded in 1945 by Céline Vipiana, an iconic French Leather-Goods, Fashion & Couture House
Group Affiliation: Part of the LVMH Group, a global leader in luxury
Culture: A fast-paced environment among passionate, agile and authentic people
Values: Committed to diversity, inclusion and equal opportunity for all talents
Position Overview
This In Store Operations Manager role involves aligning operational strategies with sales goals and market dynamics, leading and developing a dedicated back-of-house team, overseeing stock management, transfers and inventory precision, managing procurement of essential supplies, overseeing ecommerce order execution to luxury standards, conducting regular inventories and implementing corrective actions, and driving operational efficiency through administrative process optimization.
Why This Role Matters: As In Store Operations Manager at CELINE, you own the back-of-house operations that make a Maison’s front-of-house excellence possible, apply meticulous stock and inventory management to uphold CELINE’s luxury standards, lead and develop a team through training and a positive, collaborative culture, oversee ecommerce execution that reflects the brand’s sophistication, and act as a passionate ambassador for one of the world’s most iconic French fashion houses within the LVMH Group.
Key Responsibilities
Business Development
- Ensure operational strategies align with the store’s sales goals and market dynamics
- Cultivate extensive product and craftsmanship knowledge to inform stock management strategies
- Work closely with the Store Director and Deputy Store Director on strategic alignment
Leadership & Team Development
- Lead the team to embody CELINE’s values and achieve outstanding performance
- Implement comprehensive training initiatives to deepen product knowledge and operational skills
- Nurture a cohesive, positive team culture built on mutual respect
Client Development & Operations Excellence
- Ensure back-of-house operations seamlessly support and enhance the client experience
- Oversee stock management, transfers and precision inventory control
- Manage procurement of essential supplies including packaging and stationery
- Oversee ecommerce order execution and optimize the channel for a seamless customer experience
- Conduct regular inventories and implement corrective actions based on discrepancy reports
- Drive operational efficiency through administrative task management and workflow optimization
Image & Brand
- Maintain and elevate CELINE’s prestigious brand image through impeccable back-of-house operations
- Embody CELINE’s values as a passionate ambassador for the Maison
Qualifications & Requirements
Experience Requirements
- 3-5 years of experience in management and operations within luxury/fashion business
- Proven leadership experience managing and motivating high-performing teams
Essential Skills
- Ability to align operational strategies with business goals using market dynamics understanding
- Expertise in managing inventory with precision and efficient stock control processes
- Skilled in overseeing administrative tasks and optimizing operational workflows
- Strong commitment to enhancing client experience through back-of-house operations
- Thorough knowledge of health, safety and regulatory standards
- Ability to drive process improvements and implement best practices
- Strong interpersonal skills and effective team collaboration
Language Requirements
- English required; proficiency in other languages is an advantage
About CELINE
Join CELINE, an iconic French Leather-Goods, Fashion & Couture House founded in 1945 by Céline Vipiana, part of the LVMH Group. CELINE seeks team players who thrive in a fast-paced environment among passionate, agile and authentic people. As an equal opportunity employer, CELINE is committed to an inclusive environment of mutual respect, welcoming diversity and recognizing all types of talent and singularity.
Career Excellence: Lead back-of-house operations for an iconic French luxury house within the LVMH Group.
Who Should Apply?
- Luxury Retail Operations Managers: With 3-5 years in fashion or luxury business management
- Stock & Inventory Control Specialists: Experienced in precision inventory management
- Team Leaders: Skilled in training, motivating and developing high-performing teams
- Ecommerce Operations Professionals: Comfortable optimizing luxury ecommerce channels
- Multilingual Candidates: Fluent in English, with additional languages an advantage
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