Kitopi, the MENA region’s leading food tech unicorn operating 200+ cloud kitchen locations across UAE, KSA, Kuwait, Bahrain, and Qatar, is seeking a QHSE Supervisor in Dubai to support implementation, monitoring, and continuous improvement of quality, health, safety, and environmental systems across kitchen facilities — ensuring compliance, driving sanitation excellence, and championing food safety culture across operations.
About Kitopi — MENA’s Food Tech Unicorn
Founded: January 2018, Dubai, UAE — Unicorn status achieved July 2021
Portfolio: 200+ owned, operated, and curated food brands across the region
Technology: Powered by proprietary Smart Kitchen Operating System (SKOS)
Footprint: 200+ locations across UAE, KSA, Kuwait, Bahrain, and Qatar
Team: 6,000+ employees across 70+ nationalities worldwide
Why Work at Kitopi Dubai?
Innovation Hub: Work with AI, robotics, and cutting-edge food technology at scale
Career Growth: Be part of the fastest-growing food tech company in MENA region
Inclusive Culture: 70+ nationalities, zero dress code, strong community values
Global Impact: Shape quality and safety standards across 200+ kitchen locations
Position Overview
The QHSE Supervisor at Kitopi Dubai plays a critical role in ensuring all kitchen facilities comply with local food safety, health, and environmental regulations. You will lead daily site inspections, supervise sanitation activities, manage food quality complaints, coordinate with service providers, conduct staff training on HACCP and HSE standards, and support continuous improvement across operations. This is a hands-on, field-based role requiring strong technical expertise in quality control and a passion for food safety excellence.
Why This Role Matters: As QHSE Supervisor at Kitopi, you safeguard food safety across 200+ cloud kitchen locations, ensure regulatory compliance in fast-growing food tech operations, lead HACCP and HSE training that protects thousands of daily customers, drive sanitation excellence for one of MENA’s most innovative food companies, and build a career at the intersection of food science, technology, and operations management.
Key Responsibilities
Food Safety & Compliance Oversight
- Conduct daily site inspections to ensure full compliance with food safety, health, and environmental regulations across all kitchen facilities
- Lead and supervise all sanitization activities to maintain the highest standards of hygiene and cleanliness across premises
- Investigate and report food quality complaints promptly, coordinating with stakeholders for timely and effective resolution
- Monitor compliance of new projects and kitchen expansions with food safety and HSE codes and regulations
Facilities & Operations Coordination
- Coordinate with service providers to ensure proper maintenance and functionality of kitchen appliances and facilities
- Support kitchen expansions and appliance implementation, ensuring compliance with municipal and safety codes at every stage
- Collaborate with Facilities, Operations, and Business Excellence teams to identify and rectify non-conformities quickly
- Embed a culture of continuous improvement across all quality, health, and safety practices
Audits, Inspections & Reporting
- Prepare detailed, accurate reports following audits, inspections, and incident investigations for management review
- Assist with comprehensive risk assessments to proactively identify and mitigate potential hazards
- Handle and support local municipality inspections and food safety audits with professionalism and thorough documentation
- Stay up to date with all relevant food safety and HSE legislation to support company-wide compliance initiatives
Training & Emergency Preparedness
- Conduct food safety and Health and Safety training, inductions, and onboarding sessions for all new and existing staff
- Lead emergency preparedness sessions ensuring kitchen teams are equipped to respond to incidents effectively
- Drive awareness and understanding of QHSE standards among 6,000+ employees across multiple locations
- Champion a safety-first culture that aligns with Kitopi’s commitment to quality and operational excellence
Qualifications & Requirements
Educational Requirements
- Bachelor’s Degree in Food Technology, Microbiology, or any science-related field
- NEBOSH IGC or IOSH certification is strongly preferred for this role
Experience Requirements
- Minimum 3 years of experience in quality control or food safety, preferably in catering or hospitality sector
- Demonstrated familiarity with handling local municipality inspections and food safety audits in UAE or GCC
- UAE or GCC driving license is required due to multi-site travel responsibilities
Certifications
- Level 3 HACCP and Food Safety for Catering certification — mandatory, non-negotiable requirement
- NEBOSH IGC / IOSH certifications are preferred and will strengthen your application significantly
Essential Skills
- Strong data analysis and report-writing skills for audit documentation and incident reporting
- Excellent interpersonal, leadership, and communication abilities to train and guide diverse kitchen teams
- Ability to manage multiple site responsibilities simultaneously with strong organizational skills
- Deep understanding of food safety regulations, environmental compliance, and occupational health standards in UAE
About Kitopi
Kitopi is a creator of magical food experiences — discovering, creating, and curating homegrown brands from the region, for the region. Launched in Dubai in January 2018, Kitopi became the fastest company in MENA to achieve Unicorn status, reaching that milestone by July 2021. Today, Kitopi operates 200+ locations across UAE, KSA, Kuwait, Bahrain, and Qatar, powered by its proprietary Smart Kitchen Operating System (SKOS) that optimizes cloud kitchen operations in real-time using AI, data science, and robotics.
Equal Opportunity Employer: Kitopi welcomes seasoned professionals, recent graduates, and career returners. With a zero-tolerance policy towards discrimination, Kitopi celebrates diversity in all its forms across its 6,000-strong global team.
Benefits & Perks at Kitopi
- Learning & Development: Extensive hard and soft skill training through Kitopi Academy workshops and customized programs
- International Environment: Work alongside 70+ nationalities in a genuinely inclusive, diverse workplace
- Health Insurance: Inclusive private health insurance coverage for all employees
- Brand Discounts: Up to 50% discount on all Kitopi food brands across the portfolio
- Wellness Programs: Monthly well-being programs, wellness spaces for mothers, and empowering webinars
- Social Culture: No dress code, fun team activities, Social Thursdays and Fridays across markets
Who Should Apply?
- Food Safety Professionals: With 3+ years QC or HACCP experience in catering, hospitality, or food manufacturing
- QHSE Specialists: Holding Level 3 HACCP certification and looking for a leadership role in food tech
- Quality Control Supervisors: With GCC municipality inspection experience seeking cloud kitchen opportunity
- HSE Officers: With NEBOSH IGC or IOSH qualifications and a passion for food safety culture
- Food Technology Graduates: With 3+ years hands-on experience in quality assurance and food safety compliance
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